I wanna ask if you see the same behavior after you've uninstalled AVG,
installed & updated MSE, done another Aggressive mode Reset but I don't
wanna risk it since...
There is a very good chance that you are seeing the effects of a hijackware
infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/
Otherwise...
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm
3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
Checking for/Help with Hijackware:
•
http://mvps.org/winhelp2002/unwanted.htm
•
http://inetexplorer.mvps.org/tshoot.html
•
http://www.mvps.org/sramesh2k/Malware_Defence.htm
•
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
Rayson wrote:
> Tried, the same.
> Also tried uninstall AVG, reboot, reset IE 8 settings, restart IE 8,
> select
> Manage Add-Ons, IE quit by itself as well. Seems not related to AVG.
>
> "PA Bear [MS MVP]" wrote:
>
>> 1. Uninstall AVG & reboot, then do a fresh install of AVG. [1] This time
>> select the CUSTOM install option and do NOT install (i.e., uncheck)
>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, or any
>> of
>> the email scanning components.
>>
>> • Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>
>> 2. Reset IE8 Advanced settings per
>> http://support.microsoft.com/kb/923737.
>>
>> 3. Test.
>>
>> ===========================
>> [1] Or ditch undependable (IMHO) AVG & install Microsoft Security
>> Essentials (MSE) (free):
>> http://www.microsoft.com/security_essentials/default.aspx
>>
>>
>> Rayson wrote:
>>> XP Pro SP3
>>> Yes, KB980182 under Windows IE 8 and KB979683 under Windows XP
>>> I'm using AVG Anti-Virus Free v9 with latest virus pattern.
>>> No third party anti-spyware / firewall.
>>> AVG and Windows firewall are active during uninstall (by add/remove
>>> program)
>>> and reinstall of IE 8 via Microsoft Update.
>>> Norton / McAfee have never been installed.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> WinXP SP2 or SP3?
>>>>
>>>> Are both KB980182 and KB979683 listed in Add/Remove Programs?
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed, uninstalled,
>>>> and/or reinstalled IE8?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed on the
>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>> Rayson wrote:
>>>>> Using IE 8 on XP Pro with latest updates. After selected Manage
>>>>> Add-Ons,
>>>>> IE quit by itself. Tried to reset default settings; started
>>>>> with -extoff
>>>>> option; and removed and reinstall IE 8 still the same.
>>
>> .