IE8 - Problems

[Tareq]

Hi

I am having problems using IE8 on XP SP3. Basically the browser is
unresponsive regularly, hangs regularly on exit (especially after downloads
and multi-tabbing). Poor performance at times as well. I am a little
dissapointed I must say. For example, I can no longer browse to CodePlex -
HTTP Status is: 400 Bad Request. I know it's the browser because none of
these problems happen whatsoever when using Firefox. I have tried clearing
all History and temp files, cookies etc.... no effect.

Perhaps in the next service pack someone can sort this out once and for all.
I think if these problems are not addressed, this version of the browser
will go down the path that Vista took.... i.e. no uptake.

Apologies if I have come across a little sharp... sometimes things need to
be said.

Regards

Tareq

 

[Robert Aldwinckle]

"Tareq" <Tareq@discussions.microsoft.com> wrote in message
news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
> Hi
>
> I am having problems using IE8 on XP SP3. Basically the browser is
> unresponsive regularly, hangs regularly on exit (especially after
> downloads
> and multi-tabbing). Poor performance at times as well. I am a little
> dissapointed I must say. For example, I can no longer browse to
> CodePlex -

> HTTP Status is: 400 Bad Request. I know it's the browser because none of
> these problems happen whatsoever when using Firefox.


Try tracing this with Fiddler2. One possible cause you could test without
a trace is using HTTP 1.0 instead of HTTP 1.1


> I have tried clearing
> all History and temp files, cookies etc.... no effect.
>
> Perhaps in the next service pack someone can sort this out once and for
> all.
> I think if these problems are not addressed, this version of the browser
> will go down the path that Vista took.... i.e. no uptake.
>
> Apologies if I have come across a little sharp... sometimes things need to
> be said.
>
> Regards
>
> Tareq

 

[Tareq]

I do not think it is a problem whith what it is browsing to... I think it is
a problem with the synchronisation of updates to the single instance UI from
multiple instances of iexplore.exe (per tab). When exiting the browser the
time when it is most likely to hang is when there have been more than one
instance of iexplore.exe running... it is like the application is
experiencing a deadlock.

"Robert Aldwinckle" wrote:

>
>
> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
> news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
> > Hi
> >
> > I am having problems using IE8 on XP SP3. Basically the browser is
> > unresponsive regularly, hangs regularly on exit (especially after
> > downloads
> > and multi-tabbing). Poor performance at times as well. I am a little
> > dissapointed I must say. For example, I can no longer browse to
> > CodePlex -
>
> > HTTP Status is: 400 Bad Request. I know it's the browser because none of
> > these problems happen whatsoever when using Firefox.
>
>
> Try tracing this with Fiddler2. One possible cause you could test without
> a trace is using HTTP 1.0 instead of HTTP 1.1
>
>
> > I have tried clearing
> > all History and temp files, cookies etc.... no effect.
> >
> > Perhaps in the next service pack someone can sort this out once and for
> > all.
> > I think if these problems are not addressed, this version of the browser
> > will go down the path that Vista took.... i.e. no uptake.
> >
> > Apologies if I have come across a little sharp... sometimes things need to
> > be said.
> >
> > Regards
> >
> > Tareq
>
> .
>

 

[Dan]

Problems during shutdown of IE are almost always related to 3rd party
add-ons not closing cleanly. Have you tried running in No Add-ons mode? Have
you tried resetting IE (from Tools > Internet Options > Advanced)?

And given your Codeplex issue, I'd suspect some sort of proxy add-on for IE
that is stopping the hostname header being passed on. So either a dodgy
toolbar, or malware - try a full scan with Malwarebytes Anti-Malware and see
if that brings anything up.

Dan



"Tareq" <Tareq@discussions.microsoft.com> wrote in message
news:F7AAF061-1A41-4B82-8E48-85C004F0CA62@microsoft.com...
> I do not think it is a problem whith what it is browsing to... I think it
> is
> a problem with the synchronisation of updates to the single instance UI
> from
> multiple instances of iexplore.exe (per tab). When exiting the browser
> the
> time when it is most likely to hang is when there have been more than one
> instance of iexplore.exe running... it is like the application is
> experiencing a deadlock.
>
> "Robert Aldwinckle" wrote:
>
>>
>>
>> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
>> news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
>> > Hi
>> >
>> > I am having problems using IE8 on XP SP3. Basically the browser is
>> > unresponsive regularly, hangs regularly on exit (especially after
>> > downloads
>> > and multi-tabbing). Poor performance at times as well. I am a little
>> > dissapointed I must say. For example, I can no longer browse to
>> > CodePlex -
>>
>> > HTTP Status is: 400 Bad Request. I know it's the browser because none
>> > of
>> > these problems happen whatsoever when using Firefox.
>>
>>
>> Try tracing this with Fiddler2. One possible cause you could test
>> without
>> a trace is using HTTP 1.0 instead of HTTP 1.1
>>
>>
>> > I have tried clearing
>> > all History and temp files, cookies etc.... no effect.
>> >
>> > Perhaps in the next service pack someone can sort this out once and for
>> > all.
>> > I think if these problems are not addressed, this version of the
>> > browser
>> > will go down the path that Vista took.... i.e. no uptake.
>> >
>> > Apologies if I have come across a little sharp... sometimes things need
>> > to
>> > be said.
>> >
>> > Regards
>> >
>> > Tareq
>>
>> .
>>

 

[Tareq]

Thanks Dan

Doing a RESET did the trick for CodePlex.... however it is annoying that it
managed to get like that in the first place and that I have to lose settings
in order for things to return to relative normality. I think Microsoft may
have to start doing an Apple on third-party software (police it) as they seem
to ruin the Windows experience quite regularly... and that includes the big
companies like Adobe and NVidia etc... some of their software can cause all
sorts of problems.

Thanks again for the help.... I will keep you posted as to the hanging issue
now.

Regards

Tareq

"Dan" wrote:

> Problems during shutdown of IE are almost always related to 3rd party
> add-ons not closing cleanly. Have you tried running in No Add-ons mode? Have
> you tried resetting IE (from Tools > Internet Options > Advanced)?
>
> And given your Codeplex issue, I'd suspect some sort of proxy add-on for IE
> that is stopping the hostname header being passed on. So either a dodgy
> toolbar, or malware - try a full scan with Malwarebytes Anti-Malware and see
> if that brings anything up.
>
> Dan
>
>
>
> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
> news:F7AAF061-1A41-4B82-8E48-85C004F0CA62@microsoft.com...
> > I do not think it is a problem whith what it is browsing to... I think it
> > is
> > a problem with the synchronisation of updates to the single instance UI
> > from
> > multiple instances of iexplore.exe (per tab). When exiting the browser
> > the
> > time when it is most likely to hang is when there have been more than one
> > instance of iexplore.exe running... it is like the application is
> > experiencing a deadlock.
> >
> > "Robert Aldwinckle" wrote:
> >
> >>
> >>
> >> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
> >> news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
> >> > Hi
> >> >
> >> > I am having problems using IE8 on XP SP3. Basically the browser is
> >> > unresponsive regularly, hangs regularly on exit (especially after
> >> > downloads
> >> > and multi-tabbing). Poor performance at times as well. I am a little
> >> > dissapointed I must say. For example, I can no longer browse to
> >> > CodePlex -
> >>
> >> > HTTP Status is: 400 Bad Request. I know it's the browser because none
> >> > of
> >> > these problems happen whatsoever when using Firefox.
> >>
> >>
> >> Try tracing this with Fiddler2. One possible cause you could test
> >> without
> >> a trace is using HTTP 1.0 instead of HTTP 1.1
> >>
> >>
> >> > I have tried clearing
> >> > all History and temp files, cookies etc.... no effect.
> >> >
> >> > Perhaps in the next service pack someone can sort this out once and for
> >> > all.
> >> > I think if these problems are not addressed, this version of the
> >> > browser
> >> > will go down the path that Vista took.... i.e. no uptake.
> >> >
> >> > Apologies if I have come across a little sharp... sometimes things need
> >> > to
> >> > be said.
> >> >
> >> > Regards
> >> >
> >> > Tareq
> >>
> >> .
> >>
>
>
>

 

[PA Bear, MS MVP]

1. Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

3. What anti-virus application or security suite is installed and is
your subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)? Were any of these
applications running in the background when you installed IE8?

4. Has a(nother) Norton or McAfee application ever been installed on
this machine (e.g., a free-trial version that came preinstalled when
you bought it)?

5. Have you ever had occasion to do a Repair Install of WinXP?


On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
> I am having problems using IE8 on XP SP3.  Basically the browser is
> unresponsive regularly, hangs regularly on exit (especially after downloads
> and multi-tabbing).  Poor performance at times as well.  I am a little
> dissapointed I must say.  For example, I can no longer browse to CodePlex -
> HTTP Status is: 400 Bad Request.  I know it's the browser because none of
> these problems happen whatsoever when using Firefox.  I have tried clearing
> all History and temp files, cookies etc.... no effect.
>
> Perhaps in the next service pack someone can sort this out once and for all.
>  I think if these problems are not addressed, this version of the browser
> will go down the path that Vista took.... i.e. no uptake.
>
> Apologies if I have come across a little sharp... sometimes things need to
> be said.

 

[Tareq]

Hi

Thanks for the post.

The answers to your questions are as follows:

1. I cannot really answer that as I already did a full IE Reset (Advanced
Settings). If that does not make a difference, then I do not seem to have
issues when running in this mode.

2. I have done a full IE Reset and it seems to have fixed all the problems I
mentioned.

3. My anti-virus and security suite is ESET Smart Security 4.0.467.0 and
the subscription is current and still has another year remaining before
renewal. I do not use any firewall software as I have a Cisco PIX hardware
firewall. I think I remember turning off the virus protection during the
install for IE8 as I know this can cause issues sometimes.

4. No other anti-virus suite was present when I installed ESET. Before I
switched to ESET, I used McAffee... but this was fully removed before I
installed ESET.

5. This machine has never required a rebuild since the day I installed the
OS. I am quite careful with what goes on to it as I am a software developer.
I keep an eye on things pretty much most of the time e.g. mem usage, disk
space etc so that I know my development environment is clean/good.

Please let me know if you need any further information. Thanks again for
helping out.

Kind regards

Tareq

PS. I am convinced that the issue is caused by an Adobe Acrobat Link Helper
add-on now (or something like that)... or one of the Adobe add-ons anyway.



"PA Bear, MS MVP" wrote:

> 1. Does the behavior persist if you start IE in No Add-ons mode?
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737
>
> 3. What anti-virus application or security suite is installed and is
> your subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)? Were any of these
> applications running in the background when you installed IE8?
>
> 4. Has a(nother) Norton or McAfee application ever been installed on
> this machine (e.g., a free-trial version that came preinstalled when
> you bought it)?
>
> 5. Have you ever had occasion to do a Repair Install of WinXP?
>
>
> On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
> > I am having problems using IE8 on XP SP3. Basically the browser is
> > unresponsive regularly, hangs regularly on exit (especially after downloads
> > and multi-tabbing). Poor performance at times as well. I am a little
> > dissapointed I must say. For example, I can no longer browse to CodePlex -
> > HTTP Status is: 400 Bad Request. I know it's the browser because none of
> > these problems happen whatsoever when using Firefox. I have tried clearing
> > all History and temp files, cookies etc.... no effect.
> >
> > Perhaps in the next service pack someone can sort this out once and for all.
> > I think if these problems are not addressed, this version of the browser
> > will go down the path that Vista took.... i.e. no uptake.
> >
> > Apologies if I have come across a little sharp... sometimes things need to
> > be said.
> .
>

 

[PA Bear [MS MVP]]

> 4. No other anti-virus suite was present when I installed ESET. Before I
> switched to ESET, I used McAffee... but this was fully removed before I
> installed ESET.

McAfee (and Norton) application are notorious for not uninstalling cleanly.

1. Download the McAfee Consumer Products Removal Tool, saving it to your
desktop:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. Close all open applications (i.e., anything with an icon on the taskbar).

3. Double-click on the file you saved in #1 above to run the utility. Don't
TOUCH your keyboard until the run completes, then reboot.

4. Now do another IE reset for good measure then test.


Tareq wrote:
> Hi
>
> Thanks for the post.
>
> The answers to your questions are as follows:
>
> 1. I cannot really answer that as I already did a full IE Reset (Advanced
> Settings). If that does not make a difference, then I do not seem to have
> issues when running in this mode.
>
> 2. I have done a full IE Reset and it seems to have fixed all the problems
> I
> mentioned.
>
> 3. My anti-virus and security suite is ESET Smart Security 4.0.467.0 and
> the subscription is current and still has another year remaining before
> renewal. I do not use any firewall software as I have a Cisco PIX
> hardware
> firewall. I think I remember turning off the virus protection during the
> install for IE8 as I know this can cause issues sometimes.
>
> 4. No other anti-virus suite was present when I installed ESET. Before I
> switched to ESET, I used McAffee... but this was fully removed before I
> installed ESET.
>
> 5. This machine has never required a rebuild since the day I installed the
> OS. I am quite careful with what goes on to it as I am a software
> developer. I keep an eye on things pretty much most of the time e.g. mem
> usage, disk space etc so that I know my development environment is
> clean/good.
>
> Please let me know if you need any further information. Thanks again for
> helping out.
>
> Kind regards
>
> Tareq
>
> PS. I am convinced that the issue is caused by an Adobe Acrobat Link
> Helper
> add-on now (or something like that)... or one of the Adobe add-ons anyway.
>
>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737
>>
>> 3. What anti-virus application or security suite is installed and is
>> your subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed IE8?
>>
>> 4. Has a(nother) Norton or McAfee application ever been installed on
>> this machine (e.g., a free-trial version that came preinstalled when
>> you bought it)?
>>
>> 5. Have you ever had occasion to do a Repair Install of WinXP?
>>
>>
>> On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
>>> I am having problems using IE8 on XP SP3. Basically the browser is
>>> unresponsive regularly, hangs regularly on exit (especially after
>>> downloads and multi-tabbing). Poor performance at times as well. I am
>>> a
>>> little dissapointed I must say. For example, I can no longer browse to
>>> CodePlex - HTTP Status is: 400 Bad Request. I know it's the browser
>>> because none of these problems happen whatsoever when using Firefox. I
>>> have tried clearing all History and temp files, cookies etc.... no
>>> effect.
>>>
>>> Perhaps in the next service pack someone can sort this out once and for
>>> all. I think if these problems are not addressed, this version of the
>>> browser will go down the path that Vista took.... i.e. no uptake.
>>>
>>> Apologies if I have come across a little sharp... sometimes things need
>>> to
>>> be said.
>> .