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IE8 - Problems

Discussion in 'Internet Explorer' started by Tareq, Apr 30, 2010.

  1. Tareq

    Tareq Flightless Bird

    Hi

    I am having problems using IE8 on XP SP3. Basically the browser is
    unresponsive regularly, hangs regularly on exit (especially after downloads
    and multi-tabbing). Poor performance at times as well. I am a little
    dissapointed I must say. For example, I can no longer browse to CodePlex -
    HTTP Status is: 400 Bad Request. I know it's the browser because none of
    these problems happen whatsoever when using Firefox. I have tried clearing
    all History and temp files, cookies etc.... no effect.

    Perhaps in the next service pack someone can sort this out once and for all.
    I think if these problems are not addressed, this version of the browser
    will go down the path that Vista took.... i.e. no uptake.

    Apologies if I have come across a little sharp... sometimes things need to
    be said.

    Regards

    Tareq
     
  2. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
    > Hi
    >
    > I am having problems using IE8 on XP SP3. Basically the browser is
    > unresponsive regularly, hangs regularly on exit (especially after
    > downloads
    > and multi-tabbing). Poor performance at times as well. I am a little
    > dissapointed I must say. For example, I can no longer browse to
    > CodePlex -


    > HTTP Status is: 400 Bad Request. I know it's the browser because none of
    > these problems happen whatsoever when using Firefox.



    Try tracing this with Fiddler2. One possible cause you could test without
    a trace is using HTTP 1.0 instead of HTTP 1.1


    > I have tried clearing
    > all History and temp files, cookies etc.... no effect.
    >
    > Perhaps in the next service pack someone can sort this out once and for
    > all.
    > I think if these problems are not addressed, this version of the browser
    > will go down the path that Vista took.... i.e. no uptake.
    >
    > Apologies if I have come across a little sharp... sometimes things need to
    > be said.
    >
    > Regards
    >
    > Tareq
     
  3. Tareq

    Tareq Flightless Bird

    I do not think it is a problem whith what it is browsing to... I think it is
    a problem with the synchronisation of updates to the single instance UI from
    multiple instances of iexplore.exe (per tab). When exiting the browser the
    time when it is most likely to hang is when there have been more than one
    instance of iexplore.exe running... it is like the application is
    experiencing a deadlock.

    "Robert Aldwinckle" wrote:

    >
    >
    > "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    > news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
    > > Hi
    > >
    > > I am having problems using IE8 on XP SP3. Basically the browser is
    > > unresponsive regularly, hangs regularly on exit (especially after
    > > downloads
    > > and multi-tabbing). Poor performance at times as well. I am a little
    > > dissapointed I must say. For example, I can no longer browse to
    > > CodePlex -

    >
    > > HTTP Status is: 400 Bad Request. I know it's the browser because none of
    > > these problems happen whatsoever when using Firefox.

    >
    >
    > Try tracing this with Fiddler2. One possible cause you could test without
    > a trace is using HTTP 1.0 instead of HTTP 1.1
    >
    >
    > > I have tried clearing
    > > all History and temp files, cookies etc.... no effect.
    > >
    > > Perhaps in the next service pack someone can sort this out once and for
    > > all.
    > > I think if these problems are not addressed, this version of the browser
    > > will go down the path that Vista took.... i.e. no uptake.
    > >
    > > Apologies if I have come across a little sharp... sometimes things need to
    > > be said.
    > >
    > > Regards
    > >
    > > Tareq

    >
    > .
    >
     
  4. Dan

    Dan Flightless Bird

    Problems during shutdown of IE are almost always related to 3rd party
    add-ons not closing cleanly. Have you tried running in No Add-ons mode? Have
    you tried resetting IE (from Tools > Internet Options > Advanced)?

    And given your Codeplex issue, I'd suspect some sort of proxy add-on for IE
    that is stopping the hostname header being passed on. So either a dodgy
    toolbar, or malware - try a full scan with Malwarebytes Anti-Malware and see
    if that brings anything up.

    Dan



    "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    news:F7AAF061-1A41-4B82-8E48-85C004F0CA62@microsoft.com...
    > I do not think it is a problem whith what it is browsing to... I think it
    > is
    > a problem with the synchronisation of updates to the single instance UI
    > from
    > multiple instances of iexplore.exe (per tab). When exiting the browser
    > the
    > time when it is most likely to hang is when there have been more than one
    > instance of iexplore.exe running... it is like the application is
    > experiencing a deadlock.
    >
    > "Robert Aldwinckle" wrote:
    >
    >>
    >>
    >> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    >> news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
    >> > Hi
    >> >
    >> > I am having problems using IE8 on XP SP3. Basically the browser is
    >> > unresponsive regularly, hangs regularly on exit (especially after
    >> > downloads
    >> > and multi-tabbing). Poor performance at times as well. I am a little
    >> > dissapointed I must say. For example, I can no longer browse to
    >> > CodePlex -

    >>
    >> > HTTP Status is: 400 Bad Request. I know it's the browser because none
    >> > of
    >> > these problems happen whatsoever when using Firefox.

    >>
    >>
    >> Try tracing this with Fiddler2. One possible cause you could test
    >> without
    >> a trace is using HTTP 1.0 instead of HTTP 1.1
    >>
    >>
    >> > I have tried clearing
    >> > all History and temp files, cookies etc.... no effect.
    >> >
    >> > Perhaps in the next service pack someone can sort this out once and for
    >> > all.
    >> > I think if these problems are not addressed, this version of the
    >> > browser
    >> > will go down the path that Vista took.... i.e. no uptake.
    >> >
    >> > Apologies if I have come across a little sharp... sometimes things need
    >> > to
    >> > be said.
    >> >
    >> > Regards
    >> >
    >> > Tareq

    >>
    >> .
    >>
     
  5. Tareq

    Tareq Flightless Bird

    Thanks Dan

    Doing a RESET did the trick for CodePlex.... however it is annoying that it
    managed to get like that in the first place and that I have to lose settings
    in order for things to return to relative normality. I think Microsoft may
    have to start doing an Apple on third-party software (police it) as they seem
    to ruin the Windows experience quite regularly... and that includes the big
    companies like Adobe and NVidia etc... some of their software can cause all
    sorts of problems.

    Thanks again for the help.... I will keep you posted as to the hanging issue
    now.

    Regards

    Tareq

    "Dan" wrote:

    > Problems during shutdown of IE are almost always related to 3rd party
    > add-ons not closing cleanly. Have you tried running in No Add-ons mode? Have
    > you tried resetting IE (from Tools > Internet Options > Advanced)?
    >
    > And given your Codeplex issue, I'd suspect some sort of proxy add-on for IE
    > that is stopping the hostname header being passed on. So either a dodgy
    > toolbar, or malware - try a full scan with Malwarebytes Anti-Malware and see
    > if that brings anything up.
    >
    > Dan
    >
    >
    >
    > "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    > news:F7AAF061-1A41-4B82-8E48-85C004F0CA62@microsoft.com...
    > > I do not think it is a problem whith what it is browsing to... I think it
    > > is
    > > a problem with the synchronisation of updates to the single instance UI
    > > from
    > > multiple instances of iexplore.exe (per tab). When exiting the browser
    > > the
    > > time when it is most likely to hang is when there have been more than one
    > > instance of iexplore.exe running... it is like the application is
    > > experiencing a deadlock.
    > >
    > > "Robert Aldwinckle" wrote:
    > >
    > >>
    > >>
    > >> "Tareq" <Tareq@discussions.microsoft.com> wrote in message
    > >> news:11709299-F4BD-4505-8DE1-AFC983F3CA84@microsoft.com...
    > >> > Hi
    > >> >
    > >> > I am having problems using IE8 on XP SP3. Basically the browser is
    > >> > unresponsive regularly, hangs regularly on exit (especially after
    > >> > downloads
    > >> > and multi-tabbing). Poor performance at times as well. I am a little
    > >> > dissapointed I must say. For example, I can no longer browse to
    > >> > CodePlex -
    > >>
    > >> > HTTP Status is: 400 Bad Request. I know it's the browser because none
    > >> > of
    > >> > these problems happen whatsoever when using Firefox.
    > >>
    > >>
    > >> Try tracing this with Fiddler2. One possible cause you could test
    > >> without
    > >> a trace is using HTTP 1.0 instead of HTTP 1.1
    > >>
    > >>
    > >> > I have tried clearing
    > >> > all History and temp files, cookies etc.... no effect.
    > >> >
    > >> > Perhaps in the next service pack someone can sort this out once and for
    > >> > all.
    > >> > I think if these problems are not addressed, this version of the
    > >> > browser
    > >> > will go down the path that Vista took.... i.e. no uptake.
    > >> >
    > >> > Apologies if I have come across a little sharp... sometimes things need
    > >> > to
    > >> > be said.
    > >> >
    > >> > Regards
    > >> >
    > >> > Tareq
    > >>
    > >> .
    > >>

    >
    >
    >
     
  6. PA Bear, MS MVP

    PA Bear, MS MVP Flightless Bird

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737

    3. What anti-virus application or security suite is installed and is
    your subscription current? What anti-spyware applications (other than
    Defender)? What third-party firewall (if any)? Were any of these
    applications running in the background when you installed IE8?

    4. Has a(nother) Norton or McAfee application ever been installed on
    this machine (e.g., a free-trial version that came preinstalled when
    you bought it)?

    5. Have you ever had occasion to do a Repair Install of WinXP?


    On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
    > I am having problems using IE8 on XP SP3.  Basically the browser is
    > unresponsive regularly, hangs regularly on exit (especially after downloads
    > and multi-tabbing).  Poor performance at times as well.  I am a little
    > dissapointed I must say.  For example, I can no longer browse to CodePlex -
    > HTTP Status is: 400 Bad Request.  I know it's the browser because none of
    > these problems happen whatsoever when using Firefox.  I have tried clearing
    > all History and temp files, cookies etc.... no effect.
    >
    > Perhaps in the next service pack someone can sort this out once and for all.
    >  I think if these problems are not addressed, this version of the browser
    > will go down the path that Vista took.... i.e. no uptake.
    >
    > Apologies if I have come across a little sharp... sometimes things need to
    > be said.
     
  7. Tareq

    Tareq Flightless Bird

    Hi

    Thanks for the post.

    The answers to your questions are as follows:

    1. I cannot really answer that as I already did a full IE Reset (Advanced
    Settings). If that does not make a difference, then I do not seem to have
    issues when running in this mode.

    2. I have done a full IE Reset and it seems to have fixed all the problems I
    mentioned.

    3. My anti-virus and security suite is ESET Smart Security 4.0.467.0 and
    the subscription is current and still has another year remaining before
    renewal. I do not use any firewall software as I have a Cisco PIX hardware
    firewall. I think I remember turning off the virus protection during the
    install for IE8 as I know this can cause issues sometimes.

    4. No other anti-virus suite was present when I installed ESET. Before I
    switched to ESET, I used McAffee... but this was fully removed before I
    installed ESET.

    5. This machine has never required a rebuild since the day I installed the
    OS. I am quite careful with what goes on to it as I am a software developer.
    I keep an eye on things pretty much most of the time e.g. mem usage, disk
    space etc so that I know my development environment is clean/good.

    Please let me know if you need any further information. Thanks again for
    helping out.

    Kind regards

    Tareq

    PS. I am convinced that the issue is caused by an Adobe Acrobat Link Helper
    add-on now (or something like that)... or one of the Adobe add-ons anyway.



    "PA Bear, MS MVP" wrote:

    > 1. Does the behavior persist if you start IE in No Add-ons mode?
    >
    > => Start | (All) Programs | Accessories | System Tools | Internet
    > Explorer (No add-ons).
    >
    > 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    > http://support.microsoft.com/kb/923737
    >
    > 3. What anti-virus application or security suite is installed and is
    > your subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)? Were any of these
    > applications running in the background when you installed IE8?
    >
    > 4. Has a(nother) Norton or McAfee application ever been installed on
    > this machine (e.g., a free-trial version that came preinstalled when
    > you bought it)?
    >
    > 5. Have you ever had occasion to do a Repair Install of WinXP?
    >
    >
    > On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
    > > I am having problems using IE8 on XP SP3. Basically the browser is
    > > unresponsive regularly, hangs regularly on exit (especially after downloads
    > > and multi-tabbing). Poor performance at times as well. I am a little
    > > dissapointed I must say. For example, I can no longer browse to CodePlex -
    > > HTTP Status is: 400 Bad Request. I know it's the browser because none of
    > > these problems happen whatsoever when using Firefox. I have tried clearing
    > > all History and temp files, cookies etc.... no effect.
    > >
    > > Perhaps in the next service pack someone can sort this out once and for all.
    > > I think if these problems are not addressed, this version of the browser
    > > will go down the path that Vista took.... i.e. no uptake.
    > >
    > > Apologies if I have come across a little sharp... sometimes things need to
    > > be said.

    > .
    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > 4. No other anti-virus suite was present when I installed ESET. Before I
    > switched to ESET, I used McAffee... but this was fully removed before I
    > installed ESET.


    McAfee (and Norton) application are notorious for not uninstalling cleanly.

    1. Download the McAfee Consumer Products Removal Tool, saving it to your
    desktop:
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. Close all open applications (i.e., anything with an icon on the taskbar).

    3. Double-click on the file you saved in #1 above to run the utility. Don't
    TOUCH your keyboard until the run completes, then reboot.

    4. Now do another IE reset for good measure then test.


    Tareq wrote:
    > Hi
    >
    > Thanks for the post.
    >
    > The answers to your questions are as follows:
    >
    > 1. I cannot really answer that as I already did a full IE Reset (Advanced
    > Settings). If that does not make a difference, then I do not seem to have
    > issues when running in this mode.
    >
    > 2. I have done a full IE Reset and it seems to have fixed all the problems
    > I
    > mentioned.
    >
    > 3. My anti-virus and security suite is ESET Smart Security 4.0.467.0 and
    > the subscription is current and still has another year remaining before
    > renewal. I do not use any firewall software as I have a Cisco PIX
    > hardware
    > firewall. I think I remember turning off the virus protection during the
    > install for IE8 as I know this can cause issues sometimes.
    >
    > 4. No other anti-virus suite was present when I installed ESET. Before I
    > switched to ESET, I used McAffee... but this was fully removed before I
    > installed ESET.
    >
    > 5. This machine has never required a rebuild since the day I installed the
    > OS. I am quite careful with what goes on to it as I am a software
    > developer. I keep an eye on things pretty much most of the time e.g. mem
    > usage, disk space etc so that I know my development environment is
    > clean/good.
    >
    > Please let me know if you need any further information. Thanks again for
    > helping out.
    >
    > Kind regards
    >
    > Tareq
    >
    > PS. I am convinced that the issue is caused by an Adobe Acrobat Link
    > Helper
    > add-on now (or something like that)... or one of the Adobe add-ons anyway.
    >
    >> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>
    >> => Start | (All) Programs | Accessories | System Tools | Internet
    >> Explorer (No add-ons).
    >>
    >> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    >> http://support.microsoft.com/kb/923737
    >>
    >> 3. What anti-virus application or security suite is installed and is
    >> your subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)? Were any of these
    >> applications running in the background when you installed IE8?
    >>
    >> 4. Has a(nother) Norton or McAfee application ever been installed on
    >> this machine (e.g., a free-trial version that came preinstalled when
    >> you bought it)?
    >>
    >> 5. Have you ever had occasion to do a Repair Install of WinXP?
    >>
    >>
    >> On Apr 30, 6:15 am, Tareq <Ta...@discussions.microsoft.com> wrote:
    >>> I am having problems using IE8 on XP SP3. Basically the browser is
    >>> unresponsive regularly, hangs regularly on exit (especially after
    >>> downloads and multi-tabbing). Poor performance at times as well. I am
    >>> a
    >>> little dissapointed I must say. For example, I can no longer browse to
    >>> CodePlex - HTTP Status is: 400 Bad Request. I know it's the browser
    >>> because none of these problems happen whatsoever when using Firefox. I
    >>> have tried clearing all History and temp files, cookies etc.... no
    >>> effect.
    >>>
    >>> Perhaps in the next service pack someone can sort this out once and for
    >>> all. I think if these problems are not addressed, this version of the
    >>> browser will go down the path that Vista took.... i.e. no uptake.
    >>>
    >>> Apologies if I have come across a little sharp... sometimes things need
    >>> to
    >>> be said.

    >> .
     

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