I downloaded IE8 onto my laptop and it worked fine for awhile but now I'm
unable to bring up the browser at all, and consequently cannot get online -
even though I'm connected.
The laptop is a Inspiron XPS Gen 2 running XP Pro and is tapping the net
through wireless. I had just recently downloaded SP3 and KBxxxxxx updates.
After that I was unable to bring up the expolrer. I thought maybe if I
uninstalled and then reinstalled IE8, it might fix it. When I went to
uninstall IE8 there wasn't a remove button in the Add/Remove for it.
Has anyone run across this kind of thing? Any fixes?
Thanks,
--Chris.

 

Chris <Chris@discussions.microsoft.com> wrote:
> I downloaded IE8 onto my laptop and it worked fine for awhile but now I'm
> unable to bring up the browser at all, and consequently cannot get online -
> even though I'm connected.
> The laptop is a Inspiron XPS Gen 2 running XP Pro and is tapping the net
> through wireless. I had just recently downloaded SP3 and KBxxxxxx updates.
> After that I was unable to bring up the expolrer. I thought maybe if I
> uninstalled and then reinstalled IE8, it might fix it. When I went to
> uninstall IE8 there wasn't a remove button in the Add/Remove for it.
> Has anyone run across this kind of thing? Any fixes?

It was a mistake to install SP3 only now. You should have done that
years ago.

 

"Chris" <Chris@discussions.microsoft.com> wrote in message
newsCC11DCE-E8DA-4B72-A89E-DC8BB705FA54@microsoft.com...
> I downloaded IE8 onto my laptop and it worked fine for awhile but now I'm
> unable to bring up the browser at all, and consequently cannot get
> online -
> even though I'm connected.
> The laptop is a Inspiron XPS Gen 2 running XP Pro and is tapping the net
> through wireless. I had just recently downloaded SP3 and KBxxxxxx
> updates.
> After that I was unable to bring up the expolrer. I thought maybe if I
> uninstalled and then reinstalled IE8, it might fix it. When I went to
> uninstall IE8 there wasn't a remove button in the Add/Remove for it.

> Has anyone run across this kind of thing? Any fixes?
> Thanks,
> --Chris.


If the order of installing you're implying by the above was: IE8 first then
XPsp3, you would need to uninstall XPsp3 in order to make IE8 visible again.

 

See...

About IE7 & IE8 and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx

1. Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Chris wrote:
> I downloaded IE8 onto my laptop and it worked fine for awhile but now I'm
> unable to bring up the browser at all, and consequently cannot get
> online -
> even though I'm connected.
> The laptop is a Inspiron XPS Gen 2 running XP Pro and is tapping the net
> through wireless. I had just recently downloaded SP3 and KBxxxxxx
> updates.
> After that I was unable to bring up the expolrer. I thought maybe if I
> uninstalled and then reinstalled IE8, it might fix it. When I went to
> uninstall IE8 there wasn't a remove button in the Add/Remove for it.
> Has anyone run across this kind of thing? Any fixes?
> Thanks,
> --Chris.