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IE8 javascript error

M

Matt

Flightless Bird
I have been battling my wireless provider...trying to gain access to their
MP3 site. They can log in, download, etc. from their computers, but my
system (IE8 on XP-64bit) can't use their site properly. This is the error I
get when trying to access a download link:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; WOW64;
Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 25 Mar 2010 14:44:01 UTC


Message: Object doesn't support this property or method
Line: 1156
Char: 25
Code: 0
URI: https://urmusic.ca/store/web/customer/js/main.js

After numersous attempts to remedy the situation, the wireless company says
i need to downgrade. I can't really do that as I am a web developer and need
to keep up-to-date for testing, etc.

I want to know why IE8 is so incredibly touchy about this, but apparently
IE7 is fine. VERY FRUSTRATING.
 
P

PA Bear [MS MVP]

Flightless Bird
Does the behavior persist in IE8 32-bit?

You cannot install IE7 nor can you downgrade IE8 to IE7 in Win7.

Open IE to this page: http://www.fiddlertool.com/ua.aspx. Highlight/select
all of the red text at the top of the page and copy it to your keyboard.
(Also scroll down to see if an issue has been detected and a possible
resolution offered.) Open a reply to this post & paste the contents of your
clipboard into your reply.

Also see http://www.enhanceie.com/ua.aspx,
http://www.enhanceie.com/ietoys/uapick.asp, and/or the section entitled
"Problem: Overlong headers result in..." (and the related script) at the
bottom of this page: http://www.enhanceie.com/ie/troubleshoot.asp



Matt wrote:
> I have been battling my wireless provider...trying to gain access to their
> MP3 site. They can log in, download, etc. from their computers, but my
> system (IE8 on XP-64bit) can't use their site properly. This is the error
> I
> get when trying to access a download link:
>
> Webpage error details
>
> User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; WOW64;
> Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
> 3.5.30729)
> Timestamp: Thu, 25 Mar 2010 14:44:01 UTC
>
>
> Message: Object doesn't support this property or method
> Line: 1156
> Char: 25
> Code: 0
> URI: https://urmusic.ca/store/web/customer/js/main.js
>
> After numersous attempts to remedy the situation, the wireless company
> says
> i need to downgrade. I can't really do that as I am a web developer and
> need to keep up-to-date for testing, etc.
>
> I want to know why IE8 is so incredibly touchy about this, but apparently
> IE7 is fine. VERY FRUSTRATING.
 
B

+Bob+

Flightless Bird
On Thu, 25 Mar 2010 07:53:01 -0700, Matt
<Matt@discussions.microsoft.com> wrote:

>I have been battling my wireless provider...trying to gain access to their
>MP3 site. They can log in, download, etc. from their computers, but my
>system (IE8 on XP-64bit) can't use their site properly. This is the error I
>get when trying to access a download link:
>
>Webpage error details
>

<snip>
>
>
>Message: Object doesn't support this property or method


The bottom line is that they have a programming error in their code.
It's possible the with IE7 or IE8 is doing it "right"... and it might
depend on what standard it's written too. IE8 does tend to be more
strict about "standards", but "standard" is an oxy-moron in the web
development business anyway. So, whether or not IE7 allowed it and/or
IE8 doesn't isn't really an important question to you, since won't be
getting them to re-write their code.

Try Firefox. If it doesn't work in FF, then they have a serious issue
that you should badger them with. If it does, just take the easy way
out.
 
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