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IE8 gives"stopped working" message when I close tabs

Discussion in 'Internet Explorer' started by Diana S, Mar 16, 2010.

  1. Diana S

    Diana S Flightless Bird

    I've seen a lot of people complaining about this but no fixes. When I close
    an open explorer window, I get a message that IE has stopped working and it
    is searching for a fix, then a box to close the program. So far, I have reset
    all the defaults for IE8 and tried using IE without any add-ons. It works
    correctly without add-ons. The only changes to the computer in the last few
    days have been: download a driver scanner which installed the Ask add-on,
    updated something from Adobe, and the automatic Windows update ran.

    Any ideas where the problem came from?
    --
    Win 7, IE8, Fujitsu notebook
     
  2. Leonard Grey

    Leonard Grey Flightless Bird

    "It works correctly without add-ons."

    That tells you that one of your add-ons is the cause of your problem.
    Time to follow the advice that's been repeated in this newsgroup over
    and over: Start IE in 'no add-ons' mode, then enable one add-on at a
    time until you discover which add-on(s) cause trouble.

    Next, ask the author of the add-on if they have a version of their
    product that is compatible with your version of Internet Explorer.
    ---
    Leonard Grey
    Errare humanum est

    Diana S wrote:
    > I've seen a lot of people complaining about this but no fixes. When I close
    > an open explorer window, I get a message that IE has stopped working and it
    > is searching for a fix, then a box to close the program. So far, I have reset
    > all the defaults for IE8 and tried using IE without any add-ons. It works
    > correctly without add-ons. The only changes to the computer in the last few
    > days have been: download a driver scanner which installed the Ask add-on,
    > updated something from Adobe, and the automatic Windows update ran.
    >
    > Any ideas where the problem came from?
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    No-charge support for Internet Explorer 8 installation, set-up and usage
    (only) is available via telephone (based on your locale) and has been
    extended until 02 July 2010. Customers must be running Windows XP or Windows
    Vista in a non-domain environment.

    => US & CA Residents: 1-866-234-6020
    => Other locales:
    https://support.microsoft.com/oas/default.aspx?&prid=13043

    Diana S wrote:
    > I've seen a lot of people complaining about this but no fixes. When I
    > close
    > an open explorer window, I get a message that IE has stopped working and
    > it
    > is searching for a fix, then a box to close the program. So far, I have
    > reset all the defaults for IE8 and tried using IE without any add-ons. It
    > works correctly without add-ons. The only changes to the computer in the
    > last few days have been: download a driver scanner which installed the Ask
    > add-on, updated something from Adobe, and the automatic Windows update
    > ran.
    >
    > Any ideas where the problem came from?
     

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