• Which version of the Windows operating system am I running?
http://windows.microsoft.com/en-us/...-of-the-windows-operating-system-am-i-running
• Is my PC running the 32-bit or 64-bit version of Windows?
http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2) as well as your current IE version when posting
in an IE-specific forum or newsgroup. Please do so in your next reply.
1. Does the behavior persist if you start IE in No Add-ons mode?
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737
3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?
4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Condoguy wrote:
> when I try and click on the Favorites star to access my favorites, the
> drop
> down menu only flashes open for a half second and closes. I have to
> manually go into the Favorites menu on the tool bar to access my
> Favorites.
> This never happened until I upgraded to IE8. Suggestions?
