1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

IE8 error on reset

Discussion in 'Internet Explorer' started by bluemoonfla, Jun 2, 2010.

  1. bluemoonfla

    bluemoonfla Flightless Bird

    Frustration at Windows 7 continues. New Toshiba L455D-S5976 laptop running
    Windows 7 Home premium.
    When trying to perform the "reset internet explorer settings" function and
    error message appeared with the following:
    C:/windows\system32\ieunatt.exe
    IE 7.0 Unattended Install Utility has stopped working
    Windows is checking for a solution to the problem....

    This stayed there for 10 mins, until I used taskmgr to close it

    Have gone to IE8 website, thinking I could download clean copy of IE8, only
    to receive message saying IE8 is part of Windows 7, and no download links for
    it since I am already running it.
    If I am running IE8, why am I getting a IE7 unattend.exe error message???
    I was resetting IE8 to try to clear anything that may be blocking my update
    for Adobe Reader 9.3 which is also failing with error message 1311 source
    file not found.
    So am I running IE8 or IE7?
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Is it Win7 64-bit?

    Reset Fix It KB923737 is not supported in Win7. See this page instead:
    http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings

    ~~~~~~~~~~~~~~~~~~~~~~~~~~

    Troubleshoot Adobe Reader installation for Windows
    http://kb2.adobe.com/cps/403/kb403923.html

    Adobe Reader Support Forum
    http://forums.adobe.com/community/adobe_reader_forums/adobe_reader


    bluemoonfla wrote:
    > Frustration at Windows 7 continues. New Toshiba L455D-S5976 laptop running
    > Windows 7 Home premium.
    > When trying to perform the "reset internet explorer settings" function and
    > error message appeared with the following:
    > C:/windows\system32\ieunatt.exe
    > IE 7.0 Unattended Install Utility has stopped working
    > Windows is checking for a solution to the problem....
    >
    > This stayed there for 10 mins, until I used taskmgr to close it
    >
    > Have gone to IE8 website, thinking I could download clean copy of IE8,
    > only
    > to receive message saying IE8 is part of Windows 7, and no download links
    > for it since I am already running it.
    > If I am running IE8, why am I getting a IE7 unattend.exe error message???
    > I was resetting IE8 to try to clear anything that may be blocking my
    > update
    > for Adobe Reader 9.3 which is also failing with error message 1311 source
    > file not found.
    > So am I running IE8 or IE7?
     
  3. rob^_^

    rob^_^ Flightless Bird

    Hi BM,

    Go to get.adobe.com/reader/

    And download and install the latest version from there.... they have had
    multiple updates in the past few months and have changed the way they update
    their software... It may be that your current version is looking in an old
    location for the latest update.

    The C:/windows\system32\ieunatt.exe error is probably occurring because you
    have an open connection to the Adobe update servers left open that is poling
    their servers and stopping the IE Reset from gaining exclusive elevated
    access to the IE Registry settings.

    Once you install the latest Adobe reader update, you could try the IE Reset
    again, but I would not worry about it until the next time you need to use
    it... i am expecting that the correct Adobe update will make THAT issue
    disappear.

    Regards.

    "bluemoonfla" <bluemoonfla@discussions.microsoft.com> wrote in message
    news:56C7F02C-671C-4507-8327-197C2AE5F6B8@microsoft.com...
    > Frustration at Windows 7 continues. New Toshiba L455D-S5976 laptop running
    > Windows 7 Home premium.
    > When trying to perform the "reset internet explorer settings" function and
    > error message appeared with the following:
    > C:/windows\system32\ieunatt.exe
    > IE 7.0 Unattended Install Utility has stopped working
    > Windows is checking for a solution to the problem....
    >
    > This stayed there for 10 mins, until I used taskmgr to close it
    >
    > Have gone to IE8 website, thinking I could download clean copy of IE8,
    > only
    > to receive message saying IE8 is part of Windows 7, and no download links
    > for
    > it since I am already running it.
    > If I am running IE8, why am I getting a IE7 unattend.exe error message???
    > I was resetting IE8 to try to clear anything that may be blocking my
    > update
    > for Adobe Reader 9.3 which is also failing with error message 1311 source
    > file not found.
    > So am I running IE8 or IE7?
    >
     

Share This Page