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IE8 doesn't display some images

Discussion in 'Internet Explorer' started by Gordon, May 12, 2010.

  1. Gordon

    Gordon Flightless Bird

    I have two sites, http://www.ukclimbing.com/ and
    http://www.timesonline.co.uk/tol/comment/ where on those two pages there is
    part of the page that doesn't load. All I get is a blank square with a
    little box in the top left hand corner with some coloured blobs in it.
    Everything else on those pages and indeed the rest of the site works OK.
    How do I get the page to load properly? These are the only two sites/pages
    that do this AFAIK....

    Screenshots here
    http://cid-e60ce3038809e993.skydrive.live.com/browse.aspx/Computing/IE display
     
  2. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    > I have two sites, http://www.ukclimbing.com/ and
    > http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    > is part of the page that doesn't load. All I get is a blank square with a
    > little box in the top left hand corner with some coloured blobs in it.
    > Everything else on those pages and indeed the rest of the site works OK.
    > How do I get the page to load properly? These are the only two sites/pages
    > that do this AFAIK....



    Use the Developer Tools' Image Report to see details. (F12, Alt-I,R).

    >
    > Screenshots here
    > http://cid-e60ce3038809e993.skydrive.live.com/browse.aspx/Computing/IE display


    I can't really tell whether you are having trouble with an animated image at
    the top of a Flash graphic near the bottom. I think it's probably the
    Flash on both pages.


    HTH

    Robert
    ---
     
  3. Gordon

    Gordon Flightless Bird

    "Robert Aldwinckle" <robald@techemail.com> wrote in message
    news:uhUw$3c8KHA.3840@TK2MSFTNGP02.phx.gbl...
    >
    >
    > "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    > news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    >> I have two sites, http://www.ukclimbing.com/ and
    >> http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    >> is part of the page that doesn't load. All I get is a blank square with a
    >> little box in the top left hand corner with some coloured blobs in it.
    >> Everything else on those pages and indeed the rest of the site works OK.
    >> How do I get the page to load properly? These are the only two
    >> sites/pages that do this AFAIK....

    >
    >
    > Use the Developer Tools' Image Report to see details. (F12, Alt-I,R).
    >


    Done that - what exactly am I looking for?
     
  4. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:#7WPw8c8KHA.1560@TK2MSFTNGP02.phx.gbl...
    >
    > "Robert Aldwinckle" <robald@techemail.com> wrote in message
    > news:uhUw$3c8KHA.3840@TK2MSFTNGP02.phx.gbl...
    >>
    >>
    >> "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    >> news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    >>> I have two sites, http://www.ukclimbing.com/ and
    >>> http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    >>> is part of the page that doesn't load. All I get is a blank square with
    >>> a little box in the top left hand corner with some coloured blobs in it.
    >>> Everything else on those pages and indeed the rest of the site works OK.
    >>> How do I get the page to load properly? These are the only two
    >>> sites/pages that do this AFAIK....

    >>
    >>
    >> Use the Developer Tools' Image Report to see details. (F12, Alt-I,R).
    >>

    >
    > Done that - what exactly am I looking for?


    Either the images that you don't see rendered or the image placeholder that
    you do see or Red-X. In either case you will see the URL and thus have
    more information about your symptom.

    Actually I'm not sure if the Image Report shows Flash... It doesn't.
    Then you could use the Find tool (Ctrl-8) to help get its URL.


    Good luck

    Robert
    ---
     
  5. bryn_ie8team

    bryn_ie8team Flightless Bird

    Try enabling compatibility mode. It is the broken page icon next to the refresh button on the toolbar. Here’s a good resource from the IEBlog that talks about compatibility mode in detail if you’d like to learn more: IEBlog : Just The Facts: Recap of Compatibility View

    If that doesn’t work, run IE in No Add-ons Mode. Go to Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (No Add-ons) - If this fixes the issue, then go to Tools -> Manage Add-ons and enable the add-ons one by one to find which one was causing the problem.

    You can also try resetting Internet Explorer's settings by going to Tools > Internet Options and then the "Advanced" tab, and click "Reset..."

    I hope this helps!

    Cheers,
    Bryn
    IE Outreach Team
     
  6. rob^_^

    rob^_^ Flightless Bird

    Tools>Internet Options - Security tab, click "Reset all zones to default"
    Regards.

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:#7WPw8c8KHA.1560@TK2MSFTNGP02.phx.gbl...
    >
    > "Robert Aldwinckle" <robald@techemail.com> wrote in message
    > news:uhUw$3c8KHA.3840@TK2MSFTNGP02.phx.gbl...
    >>
    >>
    >> "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    >> news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    >>> I have two sites, http://www.ukclimbing.com/ and
    >>> http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    >>> is part of the page that doesn't load. All I get is a blank square with
    >>> a little box in the top left hand corner with some coloured blobs in it.
    >>> Everything else on those pages and indeed the rest of the site works OK.
    >>> How do I get the page to load properly? These are the only two
    >>> sites/pages that do this AFAIK....

    >>
    >>
    >> Use the Developer Tools' Image Report to see details. (F12, Alt-I,R).
    >>

    >
    > Done that - what exactly am I looking for?
     
  7. Michael T

    Michael T Flightless Bird

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote:
    >
    >I have two sites, http://www.ukclimbing.com/ and
    >http://www.timesonline.co.uk/tol/comment/ where on those two pages there is
    >part of the page that doesn't load. All I get is a blank square with a
    >little box in the top left hand corner with some colored blobs in it.
    >Everything else on those pages and indeed the rest of the site works OK.
    > How do I get the page to load properly? These are the only two sites/pages
    > that do this AFAIK....
    >
    > Screenshots here
    > http://cid-e60ce3038809e993.skydrive.live.com/browse.aspx/Computing/IE display
    >
    >


    The site http://www.ukclimbing.com/ displays fine on my computer.

    But I have Adobe Shockwave Player 11.5 installed.

    I wonder if that's the problem. Perhaps not, if your other URL does not use
    this player.

    I also have installed:
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin

    You can test your Adobe Shockwave Player at:
    http://www.adobe.com/shockwave/welcome/
    or
    http://www.adobe.com/software/flash/about/

    Or you can test your Java version at:
    http://www.java.com/en/download/installed.jsp

    Finally, don't ignore Rob's suggestion to go to:
    Tools>Internet Options - Security tab, click "Reset all zones to default"
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    undisclosed wrote:
    <snip>
    > Cheers,
    > Bryn
    > IE Outreach Team


    Please go away and don't come back until you get a clue.
     
  9. Gordon

    Gordon Flightless Bird

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    > I have two sites, http://www.ukclimbing.com/ and
    > http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    > is part of the page that doesn't load. All I get is a blank square with a
    > little box in the top left hand corner with some coloured blobs in it.
    > Everything else on those pages and indeed the rest of the site works OK.
    > How do I get the page to load properly? These are the only two sites/pages
    > that do this AFAIK....
    >
    > Screenshots here
    > http://cid-e60ce3038809e993.skydrive.live.com/browse.aspx/Computing/IE display
    >
    >


    None of the solutions here seem to work - interestingly the latest Firefox
    displays the pages perfectly OK....
     
  10. rob^_^

    rob^_^ Flightless Bird

    Works in FX but not IE = reset your IE security zone settings to their
    default.
    Regards.

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:-O6giXao8KHA.1888@TK2MSFTNGP05.phx.gbl...
    >
    > "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    > news:-ONMe9ac8KHA.3176@TK2MSFTNGP05.phx.gbl...
    >> I have two sites, http://www.ukclimbing.com/ and
    >> http://www.timesonline.co.uk/tol/comment/ where on those two pages there
    >> is part of the page that doesn't load. All I get is a blank square with a
    >> little box in the top left hand corner with some coloured blobs in it.
    >> Everything else on those pages and indeed the rest of the site works OK.
    >> How do I get the page to load properly? These are the only two
    >> sites/pages that do this AFAIK....
    >>
    >> Screenshots here
    >> http://cid-e60ce3038809e993.skydrive.live.com/browse.aspx/Computing/IE display
    >>
    >>

    >
    > None of the solutions here seem to work - interestingly the latest Firefox
    > displays the pages perfectly OK....
     
  11. Gordon

    Gordon Flightless Bird

    "rob^_^" <iecustomizer@hotmail.com> wrote in message
    news:eihGkco8KHA.5716@TK2MSFTNGP06.phx.gbl...
    > Works in FX but not IE = reset your IE security zone settings to their
    > default.


    Tried that - no change.
     
  12. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Gordon" <gordon.burgessparker@hotmail.co.uk> wrote in message
    news:-O6giXao8KHA.1888@TK2MSFTNGP05.phx.gbl...

    > None of the solutions here seem to work


    I would still like to get a clear symptom description.

    > - interestingly the latest Firefox displays the pages perfectly OK....


    Apples and oranges if the only problem file is Flash.
     

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