Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version
when posting in an IE-specific forum or newsgroup. Please do so in your next
reply.
1. Does the behavior persist if you start IE in No Add-ons mode?
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
Vista or WinXP:
http://support.microsoft.com/kb/923737
Win7:
http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings
3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? If Vista or WinXP: Were any of these
applications running in the background when you installed IE8?
4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Nasser wrote:
> After two or three clicks the message (not responding) appears on the
> title
> bar. I deleted all cokies and temp files, also, disabled all adds-on. The
> problem peresists! Any suggestion? ... many thanks.
>
> "Leonard Grey" wrote:
>> When you provide so little detail in your question, it's impossible for
>> anyone to offer specific advice.
>>
>> Experience has shown that virtually every problem encountered with
>> recent versions of Internet Explorer is caused by one or more of:
>> 1- an incompatible add-on;
>> 2- incorrect configuration settings;
>> 3- incorrect installation (if the browser was installed by the user); and
>> 4- malware infection.
>>
>> MagickWand wrote:
>>> Two questions:
>>> 1. Can someone explain why IE8 crashes 99% of the time?
>>> 2. Why is iexplore.exe still running 30 minutes after it crashed and the
>>> "Close Program" was clicked on the "Internet Explorer is Not Responding"
>>> dialog box? (see attachment)
>> .
