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IE8 Crashes on Sites That Use Flash

C

communiverse

Flightless Bird
I keep getting a message from IE that says it's closing IE to protect my
computer, and it only happens on sites that use Flash. When I try to
download the Adobe Flash Player (which I thought I already had), that's when
IE decides not to display the web page supposedly because of a malfunctioning
or malicious add-on. Can anyone help?
--
Thanks.
 
F

FrankV

Flightless Bird
See the Flash troubleshooting page:
http://www.adobe.com/support/flashplayer/

Frank

"communiverse" <communiverse@discussions.microsoft.com> wrote in message
news:A01573ED-D605-42A3-AC9D-C574A9126C1B@microsoft.com...
>I keep getting a message from IE that says it's closing IE to protect my
> computer, and it only happens on sites that use Flash. When I try to
> download the Adobe Flash Player (which I thought I already had), that's
> when
> IE decides not to display the web page supposedly because of a
> malfunctioning
> or malicious add-on. Can anyone help?
> --
> Thanks.
 
D

Donald Anadell

Flightless Bird
"communiverse" <communiverse@discussions.microsoft.com> wrote in message
news:A01573ED-D605-42A3-AC9D-C574A9126C1B@microsoft.com...
>I keep getting a message from IE that says it's closing IE to protect my
> computer, and it only happens on sites that use Flash. When I try to
> download the Adobe Flash Player (which I thought I already had), that's
> when
> IE decides not to display the web page supposedly because of a
> malfunctioning
> or malicious add-on. Can anyone help?


You might try manually uninstalling, and then manually installing the Flash
Player:

Download the following two files and save them to your Desktop

Flash Player Uninstaller Utility
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
Flash Player Installer
http://www.macromedia.com/go/full_flashplayer_win_ie

1. Disconnect from the Internet and temporarily disable any Real-Time
Secruity Application(s) running in the background on your machine.
2. Run the Uninstaller file from the Desktop to completely remove the Flash
Player from your System.
3. Run the Installer file from the Desktop to reinstall the latest version
of the Flash Player.

If the above procedure does not rectify your issue, then Adobe offers free
email support(via a Web Case) for Flash Player installation problems, you
might turn there next:

1. Go to the Adobe Support Portal:
http://www.adobe.com/go/supportportal/

2. When you get to the Support Portal page, click on the Button that says:
"Create an Account"

3. Once you've created an account with Adobe and you're logged in to that
Account, at the bottom of the page use the selector to select:
"Installation Help"

4. In the 'Choose product' category put a tick in the radial next to:
"Additional products"

5. From the selection menu select:
"Adobe Flash Player"

6. Now click the button that says "Continue"

You will taken to a page entitled:
"Create a support case"

7. Here you can type your support request and send it to Adobe



Good luck,

Donald Anadell

> --
> Thanks.
 
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