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IE8 32bit Windows 7 Home Premium crashes immediately on opening

Discussion in 'Internet Explorer' started by technobeaver, Apr 30, 2010.

  1. technobeaver

    technobeaver Flightless Bird

    I've seen this problem all over the internet starting last summer, but none
    of the threads seem to have a solution.

    IE8 32-bit running on Windows 7 crashes immediately upon opening. It does
    not offer to send the log to microsoft after checking for a solution. The
    only option is close program. If I "Run as Administrator" I can get the 64
    bit version working, but that turns off protected mode and is undesirable.
    This just started a couple days ago, and NOTHING I've found or tried in a
    ream of threads (that happen in Vista also) solves the problem. A few
    threads said it just went away on its own.

    I have tried all the reset suggestions, run without add-ons, scanned for
    malware with Norton, Malwarebytes, and Spybot deep scans, reregistered IE8
    components in the registry, basically anything anyone suggested that others
    reported may work. Still - nothing at all.

    Anyone have an answer that doesn't involve the above solutions that don't
    work?
     
  2. Leonard Grey

    Leonard Grey Flightless Bird

    Have a professional reinstall your operating system.
    ---
    Leonard Grey
    Errare humanum est

    technobeaver wrote:
    > I've seen this problem all over the internet starting last summer, but none
    > of the threads seem to have a solution.
    >
    > IE8 32-bit running on Windows 7 crashes immediately upon opening. It does
    > not offer to send the log to microsoft after checking for a solution. The
    > only option is close program. If I "Run as Administrator" I can get the 64
    > bit version working, but that turns off protected mode and is undesirable.
    > This just started a couple days ago, and NOTHING I've found or tried in a
    > ream of threads (that happen in Vista also) solves the problem. A few
    > threads said it just went away on its own.
    >
    > I have tried all the reset suggestions, run without add-ons, scanned for
    > malware with Norton, Malwarebytes, and Spybot deep scans, reregistered IE8
    > components in the registry, basically anything anyone suggested that others
    > reported may work. Still - nothing at all.
    >
    > Anyone have an answer that doesn't involve the above solutions that don't
    > work?
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Did you upgrade to Win7 64-bit or...?

    1. Does the behavior persist if you start IE8 32-bit in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?

    BONUS POINTS if you reply to this post!
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002



    technobeaver wrote:
    > I've seen this problem all over the internet starting last summer, but
    > none
    > of the threads seem to have a solution.
    >
    > IE8 32-bit running on Windows 7 crashes immediately upon opening. It does
    > not offer to send the log to microsoft after checking for a solution. The
    > only option is close program. If I "Run as Administrator" I can get the
    > 64
    > bit version working, but that turns off protected mode and is undesirable.
    > This just started a couple days ago, and NOTHING I've found or tried in a
    > ream of threads (that happen in Vista also) solves the problem. A few
    > threads said it just went away on its own.
    >
    > I have tried all the reset suggestions, run without add-ons, scanned for
    > malware with Norton, Malwarebytes, and Spybot deep scans, reregistered IE8
    > components in the registry, basically anything anyone suggested that
    > others
    > reported may work. Still - nothing at all.
    >
    > Anyone have an answer that doesn't involve the above solutions that don't
    > work?
     
  4. Michael T

    Michael T Flightless Bird

    Have you tried Safe Mode and/or creating a new user temporarily to see if
    IE8 runs there?

    "technobeaver" <technobeaver@discussions.microsoft.com> wrote in message
    news:3130AC8C-E834-480F-9334-29E74BCF9F1D@microsoft.com...
    > I've seen this problem all over the internet starting last summer, but
    > none
    > of the threads seem to have a solution.
    >
    > IE8 32-bit running on Windows 7 crashes immediately upon opening. It does
    > not offer to send the log to microsoft after checking for a solution. The
    > only option is close program. If I "Run as Administrator" I can get the
    > 64
    > bit version working, but that turns off protected mode and is undesirable.
    > This just started a couple days ago, and NOTHING I've found or tried in a
    > ream of threads (that happen in Vista also) solves the problem. A few
    > threads said it just went away on its own.
    >
    > I have tried all the reset suggestions, run without add-ons, scanned for
    > malware with Norton, Malwarebytes, and Spybot deep scans, reregistered IE8
    > components in the registry, basically anything anyone suggested that
    > others
    > reported may work. Still - nothing at all.
    >
    > Anyone have an answer that doesn't involve the above solutions that don't
    > work?
     

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