• Welcome to Tux Reports: Where Penguins Fly. We hope you find the topics varied, interesting, and worthy of your time. Please become a member and join in the discussions.

IE cannot display web page

J

Jo-Anne

Flightless Bird
"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:uDkslZEyKHA.1796@TK2MSFTNGP02.phx.gbl...
>
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:-OlY48I$xKHA.4492@TK2MSFTNGP05.phx.gbl...
>
>> 3. I couldn't highlight anything in the Command Prompt screen with the
>> mouse, so I typed the above material here.

>
>
> There are two ways to do that, use the keyboard or use the mouse. Both
> require you to activate the Mark command in the Edit menu first. So,
> right-click, Mark or Alt-Space,Edit,Mark.
>
> Is that enough of a hint? ; )
>
>
> HTH
>
> Robert
> ---


Thank you, Robert! I was sure there must be a way, but I had no idea what it
was. The mouse worked fine after Mark.

Jo-Anne
 
R

Robin

Flightless Bird
I can open it if I use an anonymous proxy such as http://freesurfproxy.org
Maybe some of the computer whizes can explain that?
"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:%23iUTUWwxKHA.1796@TK2MSFTNGP02.phx.gbl...
> I'm using WinXP and IE7 on one computer and WinXP and IE8 on another. Both
> are fully updated--the OS and Flash and Java.
>
> Neither computer has been able to display one website. It's for a light
> fixture store; and when I phoned the store today, the people who work
> there said they use WinXP and IE and the site displays just fine (although
> someone else told them last week that the web page couldn't be displayed).
>
> Any idea how I can get to this site? It's
>
> http://lightoptions.net/
>
> Thank you!
>
> Jo-Anne
>
 
B

+Bob+

Flightless Bird
On Sat, 20 Mar 2010 11:23:25 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
wrote:

>Thank you, Robert! I was sure there must be a way, but I had no idea what it
>was. The mouse worked fine after Mark.
>
>Jo-Anne


For a more permanent fix for the command copy/paste, click on the icon
in the upper left hand corner of the command window, choose
Properties, on the Options tab make sure that "Quick Edit Mode" is
selected. You can then use the mouse to select but you will have to
press Enter to copy to the clipboard. (I can't figure out why that
isn't the default... why you have to press Enter to copy, and
right-click to paste... but I'm sure there's some archaic reason :)
 
B

+Bob+

Flightless Bird
On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
wrote:

>2. With the command nslookup, I got this:
>Server: Illuminationsbydesign.net
>Address: 216.69.164.196
>
>Name: lightoptions.net
>Address: 66.29.206.232


What you have done here is to lookup lightoptions.net using their own
DNS server. That tells me that in general DNS is working on your
server.

However, it's clear that DNS is not working properly when the request
is forwarded to your router from your system. I see four
possibilities:
1. There is a table in your router that needs flushing that is
preventing you from looking up the lightoptions.net domain

2. THere is a table in the PC that needs flushing. I think you did
that already via someone else's earlier post.

3. You router can't get to the upstream DNS server when it doesn't
know where a site is located. That seems unlikely since you were able
to get to example.com and I am guessing that you have never been there
before (few people have)- so the router was able to look it up and
therefore verified that it can find the upstream DNS server.

4. There is something wrong with the upstream DNS server that your
router is using.

5. There is something VERY funky in the PC's configuration.

I assume you are working through a home router? Are you comfortable
accessing the router with username/password and poking around the
settings?
 
J

Jo-Anne

Flightless Bird
"+Bob+" <nomailplease@example.com> wrote in message
news:ltncq5dtrkvdu0soo46o2ge9qb2elp1e8t@4ax.com...
> On Sat, 20 Mar 2010 11:23:25 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
> wrote:
>
>>Thank you, Robert! I was sure there must be a way, but I had no idea what
>>it
>>was. The mouse worked fine after Mark.
>>
>>Jo-Anne

>
> For a more permanent fix for the command copy/paste, click on the icon
> in the upper left hand corner of the command window, choose
> Properties, on the Options tab make sure that "Quick Edit Mode" is
> selected. You can then use the mouse to select but you will have to
> press Enter to copy to the clipboard. (I can't figure out why that
> isn't the default... why you have to press Enter to copy, and
> right-click to paste... but I'm sure there's some archaic reason :)
>
>

Thank you, Bob! Works perfectly once I told it to start that way all the
time, not just for the one session.

Jo-Anne
 
J

Jo-Anne

Flightless Bird
"+Bob+" <nomailplease@example.com> wrote in message
news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
> wrote:
>
>>2. With the command nslookup, I got this:
>>Server: Illuminationsbydesign.net
>>Address: 216.69.164.196
>>
>>Name: lightoptions.net
>>Address: 66.29.206.232

>
> What you have done here is to lookup lightoptions.net using their own
> DNS server. That tells me that in general DNS is working on your
> server.
>
> However, it's clear that DNS is not working properly when the request
> is forwarded to your router from your system. I see four
> possibilities:
> 1. There is a table in your router that needs flushing that is
> preventing you from looking up the lightoptions.net domain
>
> 2. THere is a table in the PC that needs flushing. I think you did
> that already via someone else's earlier post.
>
> 3. You router can't get to the upstream DNS server when it doesn't
> know where a site is located. That seems unlikely since you were able
> to get to example.com and I am guessing that you have never been there
> before (few people have)- so the router was able to look it up and
> therefore verified that it can find the upstream DNS server.
>
> 4. There is something wrong with the upstream DNS server that your
> router is using.
>
> 5. There is something VERY funky in the PC's configuration.
>
> I assume you are working through a home router? Are you comfortable
> accessing the router with username/password and poking around the
> settings?
>
>

Hi, again, Bob,

I just got back from Starbucks. I cleared the temporary internet files from
my netbook, and then I logged in and typed www.lightoptions.net -- and got
the Google search engine results rather than the website. I did it again and
got the same thing. I clicked on the link at Google and received the usual
error message.

So...I'm guessing it's not my router.

Jo-Anne
 
D

Dan

Flightless Bird
"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
> "+Bob+" <nomailplease@example.com> wrote in message
> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>> wrote:
>>
>>>2. With the command nslookup, I got this:
>>>Server: Illuminationsbydesign.net
>>>Address: 216.69.164.196
>>>
>>>Name: lightoptions.net
>>>Address: 66.29.206.232

>>
>> What you have done here is to lookup lightoptions.net using their own
>> DNS server. That tells me that in general DNS is working on your
>> server.
>>
>> However, it's clear that DNS is not working properly when the request
>> is forwarded to your router from your system. I see four
>> possibilities:
>> 1. There is a table in your router that needs flushing that is
>> preventing you from looking up the lightoptions.net domain
>>
>> 2. THere is a table in the PC that needs flushing. I think you did
>> that already via someone else's earlier post.
>>
>> 3. You router can't get to the upstream DNS server when it doesn't
>> know where a site is located. That seems unlikely since you were able
>> to get to example.com and I am guessing that you have never been there
>> before (few people have)- so the router was able to look it up and
>> therefore verified that it can find the upstream DNS server.
>>
>> 4. There is something wrong with the upstream DNS server that your
>> router is using.
>>
>> 5. There is something VERY funky in the PC's configuration.
>>
>> I assume you are working through a home router? Are you comfortable
>> accessing the router with username/password and poking around the
>> settings?
>>
>>

> Hi, again, Bob,
>
> I just got back from Starbucks. I cleared the temporary internet files
> from my netbook, and then I logged in and typed www.lightoptions.net --
> and got the Google search engine results rather than the website. I did it
> again and got the same thing. I clicked on the link at Google and received
> the usual error message.
>
> So...I'm guessing it's not my router.
>
> Jo-Anne
>


Actually, it sounds more and more like your router. What happens if you
power the router down, then turn it back on? Can you get to the site shortly
after start up?

I have a couple of Netgear routers that often used to have DNS problems, so
I switched the DNS settings on my PC to use the IPs of the servers that the
router was assigned by the ISP. This solved the DNS timeouts I was getting -
it might help you too.

--
Dan
 
D

Dan

Flightless Bird
DNS - when you use that proxy it's not your PC requesting a DNS lookup to
whatever server is assigned in your DNS settings, and so on up the chain,
it's the proxy that's requesting the IP address via DNS. If the address
happens to be cached by one of it's upstream DNS servers then it doesn't
matter if the authoritative servers for the domain are down as the proxy
will get the IP address from a cached entry, whereas if none of the DNS
servers between your PC and the authoritative have a cached entry for the
hostname then it'll fail if the authoritative DNS servers don't answer.

Dan

"Robin" <greetings@html.com> wrote in message
news:eDK5wERyKHA.5776@TK2MSFTNGP06.phx.gbl...
> I can open it if I use an anonymous proxy such as http://freesurfproxy.org
> Maybe some of the computer whizes can explain that?



> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:%23iUTUWwxKHA.1796@TK2MSFTNGP02.phx.gbl...
>> I'm using WinXP and IE7 on one computer and WinXP and IE8 on another.
>> Both are fully updated--the OS and Flash and Java.
>>
>> Neither computer has been able to display one website. It's for a light
>> fixture store; and when I phoned the store today, the people who work
>> there said they use WinXP and IE and the site displays just fine
>> (although someone else told them last week that the web page couldn't be
>> displayed).
>>
>> Any idea how I can get to this site? It's
>>
>> http://lightoptions.net/
>>
>> Thank you!
>>
>> Jo-Anne
>>

>
 
D

Daave

Flightless Bird
Dan wrote:
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>> "+Bob+" <nomailplease@example.com> wrote in message
>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>> wrote:
>>>
>>>> 2. With the command nslookup, I got this:
>>>> Server: Illuminationsbydesign.net
>>>> Address: 216.69.164.196
>>>>
>>>> Name: lightoptions.net
>>>> Address: 66.29.206.232
>>>
>>> What you have done here is to lookup lightoptions.net using their
>>> own DNS server. That tells me that in general DNS is working on your
>>> server.
>>>
>>> However, it's clear that DNS is not working properly when the
>>> request is forwarded to your router from your system. I see four
>>> possibilities:
>>> 1. There is a table in your router that needs flushing that is
>>> preventing you from looking up the lightoptions.net domain
>>>
>>> 2. THere is a table in the PC that needs flushing. I think you did
>>> that already via someone else's earlier post.
>>>
>>> 3. You router can't get to the upstream DNS server when it doesn't
>>> know where a site is located. That seems unlikely since you were
>>> able to get to example.com and I am guessing that you have never
>>> been there before (few people have)- so the router was able to look
>>> it up and therefore verified that it can find the upstream DNS
>>> server. 4. There is something wrong with the upstream DNS server
>>> that your
>>> router is using.
>>>
>>> 5. There is something VERY funky in the PC's configuration.
>>>
>>> I assume you are working through a home router? Are you comfortable
>>> accessing the router with username/password and poking around the
>>> settings?
>>>
>>>

>> Hi, again, Bob,
>>
>> I just got back from Starbucks. I cleared the temporary internet
>> files from my netbook, and then I logged in and typed
>> www.lightoptions.net -- and got the Google search engine results
>> rather than the website. I did it again and got the same thing. I
>> clicked on the link at Google and received the usual error message.
>>
>> So...I'm guessing it's not my router.
>>
>> Jo-Anne
>>

>
> Actually, it sounds more and more like your router.


But others have reported problems accessing that site, too, Dan.
 
D

Dan

Flightless Bird
"Daave" <daave@example.com> wrote in message
news:#a5T62cyKHA.5132@TK2MSFTNGP05.phx.gbl...
> Dan wrote:
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>>> "+Bob+" <nomailplease@example.com> wrote in message
>>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>>> wrote:
>>>>
>>>>> 2. With the command nslookup, I got this:
>>>>> Server: Illuminationsbydesign.net
>>>>> Address: 216.69.164.196
>>>>>
>>>>> Name: lightoptions.net
>>>>> Address: 66.29.206.232
>>>>
>>>> What you have done here is to lookup lightoptions.net using their
>>>> own DNS server. That tells me that in general DNS is working on your
>>>> server.
>>>>
>>>> However, it's clear that DNS is not working properly when the
>>>> request is forwarded to your router from your system. I see four
>>>> possibilities:
>>>> 1. There is a table in your router that needs flushing that is
>>>> preventing you from looking up the lightoptions.net domain
>>>>
>>>> 2. THere is a table in the PC that needs flushing. I think you did
>>>> that already via someone else's earlier post.
>>>>
>>>> 3. You router can't get to the upstream DNS server when it doesn't
>>>> know where a site is located. That seems unlikely since you were
>>>> able to get to example.com and I am guessing that you have never
>>>> been there before (few people have)- so the router was able to look
>>>> it up and therefore verified that it can find the upstream DNS
>>>> server. 4. There is something wrong with the upstream DNS server that
>>>> your
>>>> router is using.
>>>>
>>>> 5. There is something VERY funky in the PC's configuration.
>>>>
>>>> I assume you are working through a home router? Are you comfortable
>>>> accessing the router with username/password and poking around the
>>>> settings?
>>>>
>>>>
>>> Hi, again, Bob,
>>>
>>> I just got back from Starbucks. I cleared the temporary internet
>>> files from my netbook, and then I logged in and typed
>>> www.lightoptions.net -- and got the Google search engine results
>>> rather than the website. I did it again and got the same thing. I
>>> clicked on the link at Google and received the usual error message.
>>>
>>> So...I'm guessing it's not my router.
>>>
>>> Jo-Anne
>>>

>>
>> Actually, it sounds more and more like your router.

>
> But others have reported problems accessing that site, too, Dan.
>


Which could all be attributed to DNS issues, and the router could be making
that problem worse. Changing settings at the browser will make no difference
in this case. Switching to using the ISP DNS servers rather than the router
proxy server may help, if there's something very odd with the DNS responses
for that hostname. It's just something else to try. I myself have had
problems getting to it, but once I've got a cached DNS request it seems to
be fine, pointing to a DNS issue.

--
Dan
 
J

Jo-Anne

Flightless Bird
"Dan" <news@worldofspack.com> wrote in message
news:4C83F1BF-C05F-4251-BAAA-80126E3C61D1@microsoft.com...
>
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>> "+Bob+" <nomailplease@example.com> wrote in message
>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>> wrote:
>>>
>>>>2. With the command nslookup, I got this:
>>>>Server: Illuminationsbydesign.net
>>>>Address: 216.69.164.196
>>>>
>>>>Name: lightoptions.net
>>>>Address: 66.29.206.232
>>>
>>> What you have done here is to lookup lightoptions.net using their own
>>> DNS server. That tells me that in general DNS is working on your
>>> server.
>>>
>>> However, it's clear that DNS is not working properly when the request
>>> is forwarded to your router from your system. I see four
>>> possibilities:
>>> 1. There is a table in your router that needs flushing that is
>>> preventing you from looking up the lightoptions.net domain
>>>
>>> 2. THere is a table in the PC that needs flushing. I think you did
>>> that already via someone else's earlier post.
>>>
>>> 3. You router can't get to the upstream DNS server when it doesn't
>>> know where a site is located. That seems unlikely since you were able
>>> to get to example.com and I am guessing that you have never been there
>>> before (few people have)- so the router was able to look it up and
>>> therefore verified that it can find the upstream DNS server.
>>>
>>> 4. There is something wrong with the upstream DNS server that your
>>> router is using.
>>>
>>> 5. There is something VERY funky in the PC's configuration.
>>>
>>> I assume you are working through a home router? Are you comfortable
>>> accessing the router with username/password and poking around the
>>> settings?
>>>
>>>

>> Hi, again, Bob,
>>
>> I just got back from Starbucks. I cleared the temporary internet files
>> from my netbook, and then I logged in and typed www.lightoptions.net --
>> and got the Google search engine results rather than the website. I did
>> it again and got the same thing. I clicked on the link at Google and
>> received the usual error message.
>>
>> So...I'm guessing it's not my router.
>>
>> Jo-Anne
>>

>
> Actually, it sounds more and more like your router. What happens if you
> power the router down, then turn it back on? Can you get to the site
> shortly after start up?
>
> I have a couple of Netgear routers that often used to have DNS problems,
> so I switched the DNS settings on my PC to use the IPs of the servers that
> the router was assigned by the ISP. This solved the DNS timeouts I was
> getting - it might help you too.
>
> --
> Dan


I'm confused, Dan. Why would it be my router if I have the same problem at
Starbucks as at home? More info: I called my ISP (a local company) today.
The tech person couldn't reach the website from his office computer using
his company, but he could reach it from his home computer, which uses
Comcast. He suggested a DNS issue with the website rather than with my
router.

Jo-Anne
 
B

+Bob+

Flightless Bird
On Mon, 22 Mar 2010 12:08:42 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
wrote:

>
>I'm confused, Dan. Why would it be my router if I have the same problem at
>Starbucks as at home? More info: I called my ISP (a local company) today.
>The tech person couldn't reach the website from his office computer using
>his company, but he could reach it from his home computer, which uses
>Comcast. He suggested a DNS issue with the website rather than with my
>router.
>
>Jo-Anne


Jo-Anne:

It's them, not you. I just ran a check against about 20 DNS servers.
Roughly half of them failed looking up lightoptions.net. They have
serious DNS issues.
 
J

Jo-Anne

Flightless Bird
"+Bob+" <nomailplease@example.com> wrote in message
news:hoffq5depkn0esk433qobqm1fk3ac0bq5s@4ax.com...
> On Mon, 22 Mar 2010 12:08:42 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
> wrote:
>
>>
>>I'm confused, Dan. Why would it be my router if I have the same problem at
>>Starbucks as at home? More info: I called my ISP (a local company) today.
>>The tech person couldn't reach the website from his office computer using
>>his company, but he could reach it from his home computer, which uses
>>Comcast. He suggested a DNS issue with the website rather than with my
>>router.
>>
>>Jo-Anne

>
> Jo-Anne:
>
> It's them, not you. I just ran a check against about 20 DNS servers.
> Roughly half of them failed looking up lightoptions.net. They have
> serious DNS issues.
>
>

Thank you, Bob! I just called the company and told them. Here's hoping they
can get it fixed...

Jo-Anne
 
D

Dan

Flightless Bird
"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:-OcUVUJeyKHA.5292@TK2MSFTNGP06.phx.gbl...
> "Dan" <news@worldofspack.com> wrote in message
> news:4C83F1BF-C05F-4251-BAAA-80126E3C61D1@microsoft.com...
>>
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>>> "+Bob+" <nomailplease@example.com> wrote in message
>>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>>> wrote:
>>>>
>>>>>2. With the command nslookup, I got this:
>>>>>Server: Illuminationsbydesign.net
>>>>>Address: 216.69.164.196
>>>>>
>>>>>Name: lightoptions.net
>>>>>Address: 66.29.206.232
>>>>
>>>> What you have done here is to lookup lightoptions.net using their own
>>>> DNS server. That tells me that in general DNS is working on your
>>>> server.
>>>>
>>>> However, it's clear that DNS is not working properly when the request
>>>> is forwarded to your router from your system. I see four
>>>> possibilities:
>>>> 1. There is a table in your router that needs flushing that is
>>>> preventing you from looking up the lightoptions.net domain
>>>>
>>>> 2. THere is a table in the PC that needs flushing. I think you did
>>>> that already via someone else's earlier post.
>>>>
>>>> 3. You router can't get to the upstream DNS server when it doesn't
>>>> know where a site is located. That seems unlikely since you were able
>>>> to get to example.com and I am guessing that you have never been there
>>>> before (few people have)- so the router was able to look it up and
>>>> therefore verified that it can find the upstream DNS server.
>>>>
>>>> 4. There is something wrong with the upstream DNS server that your
>>>> router is using.
>>>>
>>>> 5. There is something VERY funky in the PC's configuration.
>>>>
>>>> I assume you are working through a home router? Are you comfortable
>>>> accessing the router with username/password and poking around the
>>>> settings?
>>>>
>>>>
>>> Hi, again, Bob,
>>>
>>> I just got back from Starbucks. I cleared the temporary internet files
>>> from my netbook, and then I logged in and typed www.lightoptions.net --
>>> and got the Google search engine results rather than the website. I did
>>> it again and got the same thing. I clicked on the link at Google and
>>> received the usual error message.
>>>
>>> So...I'm guessing it's not my router.
>>>
>>> Jo-Anne
>>>

>>
>> Actually, it sounds more and more like your router. What happens if you
>> power the router down, then turn it back on? Can you get to the site
>> shortly after start up?
>>
>> I have a couple of Netgear routers that often used to have DNS problems,
>> so I switched the DNS settings on my PC to use the IPs of the servers
>> that the router was assigned by the ISP. This solved the DNS timeouts I
>> was getting - it might help you too.
>>
>> --
>> Dan

>
> I'm confused, Dan. Why would it be my router if I have the same problem at
> Starbucks as at home? More info: I called my ISP (a local company) today.
> The tech person couldn't reach the website from his office computer using
> his company, but he could reach it from his home computer, which uses
> Comcast. He suggested a DNS issue with the website rather than with my
> router.
>
> Jo-Anne
>


Sorry, I didn't read your post as you having tried it at Starbucks. Being in
the UK I don't associate going to Starbucks with accessing the internet :p

--
Dan
 
J

Jo-Anne

Flightless Bird
"Dan" <news@worldofspack.com> wrote in message
news:43F3DDB7-DA85-4B25-97E7-5CE5C931F420@microsoft.com...
>
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:-OcUVUJeyKHA.5292@TK2MSFTNGP06.phx.gbl...
>> "Dan" <news@worldofspack.com> wrote in message
>> news:4C83F1BF-C05F-4251-BAAA-80126E3C61D1@microsoft.com...
>>>
>>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>>> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>>>> "+Bob+" <nomailplease@example.com> wrote in message
>>>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>>>> wrote:
>>>>>
>>>>>>2. With the command nslookup, I got this:
>>>>>>Server: Illuminationsbydesign.net
>>>>>>Address: 216.69.164.196
>>>>>>
>>>>>>Name: lightoptions.net
>>>>>>Address: 66.29.206.232
>>>>>
>>>>> What you have done here is to lookup lightoptions.net using their own
>>>>> DNS server. That tells me that in general DNS is working on your
>>>>> server.
>>>>>
>>>>> However, it's clear that DNS is not working properly when the request
>>>>> is forwarded to your router from your system. I see four
>>>>> possibilities:
>>>>> 1. There is a table in your router that needs flushing that is
>>>>> preventing you from looking up the lightoptions.net domain
>>>>>
>>>>> 2. THere is a table in the PC that needs flushing. I think you did
>>>>> that already via someone else's earlier post.
>>>>>
>>>>> 3. You router can't get to the upstream DNS server when it doesn't
>>>>> know where a site is located. That seems unlikely since you were able
>>>>> to get to example.com and I am guessing that you have never been there
>>>>> before (few people have)- so the router was able to look it up and
>>>>> therefore verified that it can find the upstream DNS server.
>>>>>
>>>>> 4. There is something wrong with the upstream DNS server that your
>>>>> router is using.
>>>>>
>>>>> 5. There is something VERY funky in the PC's configuration.
>>>>>
>>>>> I assume you are working through a home router? Are you comfortable
>>>>> accessing the router with username/password and poking around the
>>>>> settings?
>>>>>
>>>>>
>>>> Hi, again, Bob,
>>>>
>>>> I just got back from Starbucks. I cleared the temporary internet files
>>>> from my netbook, and then I logged in and typed www.lightoptions.net --
>>>> and got the Google search engine results rather than the website. I did
>>>> it again and got the same thing. I clicked on the link at Google and
>>>> received the usual error message.
>>>>
>>>> So...I'm guessing it's not my router.
>>>>
>>>> Jo-Anne
>>>>
>>>
>>> Actually, it sounds more and more like your router. What happens if you
>>> power the router down, then turn it back on? Can you get to the site
>>> shortly after start up?
>>>
>>> I have a couple of Netgear routers that often used to have DNS problems,
>>> so I switched the DNS settings on my PC to use the IPs of the servers
>>> that the router was assigned by the ISP. This solved the DNS timeouts I
>>> was getting - it might help you too.
>>>
>>> --
>>> Dan

>>
>> I'm confused, Dan. Why would it be my router if I have the same problem
>> at Starbucks as at home? More info: I called my ISP (a local company)
>> today. The tech person couldn't reach the website from his office
>> computer using his company, but he could reach it from his home computer,
>> which uses Comcast. He suggested a DNS issue with the website rather than
>> with my router.
>>
>> Jo-Anne
>>

>
> Sorry, I didn't read your post as you having tried it at Starbucks. Being
> in the UK I don't associate going to Starbucks with accessing the internet
> :p
>
> --
> Dan


Thank you, Dan! I forget sometimes that the worldwide web really is
worldwide.

Quite a few coffee shops in the U.S. are offering free WI-FI, and from what
I just read Starbucks is doing it in England as of a few months ago.

Jo-Anne
 
D

Dan

Flightless Bird
"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:-OemS3ZqyKHA.244@TK2MSFTNGP06.phx.gbl...
> "Dan" <news@worldofspack.com> wrote in message
> news:43F3DDB7-DA85-4B25-97E7-5CE5C931F420@microsoft.com...
>>
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> news:-OcUVUJeyKHA.5292@TK2MSFTNGP06.phx.gbl...
>>> "Dan" <news@worldofspack.com> wrote in message
>>> news:4C83F1BF-C05F-4251-BAAA-80126E3C61D1@microsoft.com...
>>>>
>>>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>>>> news:-O28wQbUyKHA.1548@TK2MSFTNGP02.phx.gbl...
>>>>> "+Bob+" <nomailplease@example.com> wrote in message
>>>>> news:86ocq5hv7254pqq3kqn5ga6e9eqhjv2tk3@4ax.com...
>>>>>> On Sat, 20 Mar 2010 00:57:30 -0500, "Jo-Anne" <Jo-AnneATnowhere.com>
>>>>>> wrote:
>>>>>>
>>>>>>>2. With the command nslookup, I got this:
>>>>>>>Server: Illuminationsbydesign.net
>>>>>>>Address: 216.69.164.196
>>>>>>>
>>>>>>>Name: lightoptions.net
>>>>>>>Address: 66.29.206.232
>>>>>>
>>>>>> What you have done here is to lookup lightoptions.net using their own
>>>>>> DNS server. That tells me that in general DNS is working on your
>>>>>> server.
>>>>>>
>>>>>> However, it's clear that DNS is not working properly when the request
>>>>>> is forwarded to your router from your system. I see four
>>>>>> possibilities:
>>>>>> 1. There is a table in your router that needs flushing that is
>>>>>> preventing you from looking up the lightoptions.net domain
>>>>>>
>>>>>> 2. THere is a table in the PC that needs flushing. I think you did
>>>>>> that already via someone else's earlier post.
>>>>>>
>>>>>> 3. You router can't get to the upstream DNS server when it doesn't
>>>>>> know where a site is located. That seems unlikely since you were able
>>>>>> to get to example.com and I am guessing that you have never been
>>>>>> there
>>>>>> before (few people have)- so the router was able to look it up and
>>>>>> therefore verified that it can find the upstream DNS server.
>>>>>>
>>>>>> 4. There is something wrong with the upstream DNS server that your
>>>>>> router is using.
>>>>>>
>>>>>> 5. There is something VERY funky in the PC's configuration.
>>>>>>
>>>>>> I assume you are working through a home router? Are you comfortable
>>>>>> accessing the router with username/password and poking around the
>>>>>> settings?
>>>>>>
>>>>>>
>>>>> Hi, again, Bob,
>>>>>
>>>>> I just got back from Starbucks. I cleared the temporary internet files
>>>>> from my netbook, and then I logged in and typed
>>>>> www.lightoptions.net -- and got the Google search engine results
>>>>> rather than the website. I did it again and got the same thing. I
>>>>> clicked on the link at Google and received the usual error message.
>>>>>
>>>>> So...I'm guessing it's not my router.
>>>>>
>>>>> Jo-Anne
>>>>>
>>>>
>>>> Actually, it sounds more and more like your router. What happens if you
>>>> power the router down, then turn it back on? Can you get to the site
>>>> shortly after start up?
>>>>
>>>> I have a couple of Netgear routers that often used to have DNS
>>>> problems, so I switched the DNS settings on my PC to use the IPs of the
>>>> servers that the router was assigned by the ISP. This solved the DNS
>>>> timeouts I was getting - it might help you too.
>>>>
>>>> --
>>>> Dan
>>>
>>> I'm confused, Dan. Why would it be my router if I have the same problem
>>> at Starbucks as at home? More info: I called my ISP (a local company)
>>> today. The tech person couldn't reach the website from his office
>>> computer using his company, but he could reach it from his home
>>> computer, which uses Comcast. He suggested a DNS issue with the website
>>> rather than with my router.
>>>
>>> Jo-Anne
>>>

>>
>> Sorry, I didn't read your post as you having tried it at Starbucks. Being
>> in the UK I don't associate going to Starbucks with accessing the
>> internet :p
>>
>> --
>> Dan

>
> Thank you, Dan! I forget sometimes that the worldwide web really is
> worldwide.
>
> Quite a few coffee shops in the U.S. are offering free WI-FI, and from
> what I just read Starbucks is doing it in England as of a few months ago.
>
> Jo-Anne


Given that my laptop is currently sat in my attic awaiting spare parts
(hopefully here this week, top tip: don't use Chinese "compatible" batteries
unless you want to risk the charging circuit being burnt out!), that I don't
drink coffee, and that I rarely get to the city centre where the nearest
Starbucks is, I'd never have known had you not mentioned it :p

--
Dan
 
Top