Hi,
Is Google your homepage in IE8? Do you have "Include updated website lists
from Microsoft" checked on the Tools>Compatibility View Settings?
I actually get directed to
http://www.lightoptions.net/e/index.asp when I
copy and paste
www.lightoptions.net. in the IE Address bar.
So they have changed the location of their homepage recently and the Google
search results were using an old link. Search Spiders crawl web sites and
index links and pages and meta data from web sites according to instructions
in robots.txt.
They need to go to Google site owners site and get the Google spiders to
re-index their site each time they change the home page...
Actually I just checked... they do not have a robots.txt file. The link you
clicked on was probably a paid google adsence link. Tell them to visit the
Google Site Owners site and to add a robots.txt file to their site and have
the Google spiders index their site. They should get more information about
how to maximize their Google ads from the G site owners site.
Their web page has some errors on it which may cause it not to display in
some modern standards compliant web browsers. I charge too much to bother
them with what should be changed. They probably outsource the programming
for their site anyway.
Perhaps thats why they recently changed their homepage. The programmers are
trying to fix things.<sigh> fix or f it.
MS also charges for business support, so I guess they will be on their own.
Your not programming it are you? Keeping quiet out of embarrassment?
http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=35769
"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:e0lGJJzxKHA.5480@TK2MSFTNGP06.phx.gbl...
> Hi, again, Rob,
>
> I unchecked the Google Toolbar shortly after I bought the computer.
> However, at your suggestion, I started IE with no addons--and still no
> luck getting to that website. As Robin suggested, I clicked on the cached
> version of the main webpage at the Google.com search results and got it
> (minus a lot of material on the page) as of March 11.
>
> My connection is DSL and quite fast, I think.
>
> If I want to contact the company, what should I say about what might be
> causing the problem? (It's interesting that Bruce couldn't get to the site
> and Robin could see only the cached page--same as I could.)
>
> Thank you again!
>
> Jo-Anne
>
>
> "rob
" <iecustomizer@hotmail.com> wrote in message
> news:A07D11C9-3311-463B-9CF2-ED8201E769B3@microsoft.com...
>> Hi Jo-Anne,
>>
>> Do you have the Google Toolbar enabled/Visible?
>>
>> Try to rule out Google and other IE Addons by starting IE in no Addons
>> mode.
>>
>> Start>Programs>Accessories>System Tools>Internet Explorer (no Addons)
>>
>>
>> I can get there no problems. They are US based so timeouts should not be
>> the issue even if you have dialup. Apart from the html errors in their
>> page there are no links to other sites and even placing the site in the
>> Restricted zone does nothing.
>>
>> If no Addons mode works it may be one of your settings for the Google
>> Toolbar (Quality control)... Click the Spanner options button on the
>> toolbar you will see the options that are not compatible with IE8 clearly
>> marked. Uncheck them or disable/hide the GTB.
>>
>> Your version of the GTB is compatible with IE8. Just some of the options
>> aren't.
>>
>> Regards.
>>
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> newsUTXKixxKHA.984@TK2MSFTNGP05.phx.gbl...
>>> Thank you, Rob! I tried your fixes, but they didn't work. After I did
>>> the reset to default at the Security tab, it appeared that nothing had
>>> changed; and "Automatically recover..." was already checked at the
>>> Advanced tab. Here's what I got at the website you had me go to on my
>>> computer running IE8:
>>>
>>> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4;
>>> .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
>>>
>>> Thank you again!
>>>
>>> Jo-Anne
>>>
>>> "rob" <iecustomizer@hotmail.com> wrote in message
>>> newsxWWJ5wxKHA.3304@TK2MSFTNGP06.phx.gbl...
>>>> Hi Jo-Anne,
>>>>
>>>> For your IE8 computer (I did not test with IE7 yet, but try to get the
>>>> IE8 machine to work first) go
>>>>
>>>> Tools>Internet Options - Security tab, click the "Reset all zones to
>>>> default" button.
>>>>
>>>> On the Advanced tab, check "Automatically recover from rendering errors
>>>> with Compatibility View"
>>>>
>>>> Try to load the site again.
>>>>
>>>> There are some serious coding problems on their homepage... It works on
>>>> my Vista IE8 machine and my XP IE8 machine with the above settings...
>>>>
>>>> If still no luck please go to
>>>>
>>>> http://enhanceie.com/ua.aspx
>>>>
>>>> and copy and post back with your userAgent string (the page above will
>>>> explain what tf userAgent string is)
>>>>
>>>> Regards.
>>>>
>>>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>>>> news:#iUTUWwxKHA.1796@TK2MSFTNGP02.phx.gbl...
>>>>> I'm using WinXP and IE7 on one computer and WinXP and IE8 on another.
>>>>> Both are fully updated--the OS and Flash and Java.
>>>>>
>>>>> Neither computer has been able to display one website. It's for a
>>>>> light fixture store; and when I phoned the store today, the people who
>>>>> work there said they use WinXP and IE and the site displays just fine
>>>>> (although someone else told them last week that the web page couldn't
>>>>> be displayed).
>>>>>
>>>>> Any idea how I can get to this site? It's
>>>>>
>>>>> http://lightoptions.net/
>>>>>
>>>>> Thank you!
>>>>>
>>>>> Jo-Anne
>>>>>
>>>>>
>>>
>>>
>
>