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IE 8 mshtml.dll error

Discussion in 'Windows XP' started by Farhan, Mar 26, 2010.

  1. Farhan

    Farhan Flightless Bird

    I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    websites but when i try to download a file or some other web site like
    youtube it starts giving "Internet Explorer has encountered a problem and
    needs to close. if you are in a middle of .................. " the error
    leads to:

    Error Signature:
    AppName: iexplore.exe
    AppVer: 8.0.6001.18702
    ModName: mshtml.dll
    ModVer: 8.0.6001.18702
    Offset: 0029d1b2

    Whats wrong and how can i resolve this?



    Farhan
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    [Crosspost to IE General]

    Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
    (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
    (x86) SP2 will NOT be offered any further critical security updates,
    Automatic Updates will not work, and Windows Update website will not be
    accessible until SP3 is installed.]

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Were any of these applications running
    in the background when you installed IE8?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Farhan wrote:
    > I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    > websites but when i try to download a file or some other web site like
    > youtube it starts giving "Internet Explorer has encountered a problem and
    > needs to close. if you are in a middle of .................. " the error
    > leads to:
    >
    > Error Signature:
    > AppName: iexplore.exe
    > AppVer: 8.0.6001.18702
    > ModName: mshtml.dll
    > ModVer: 8.0.6001.18702
    > Offset: 0029d1b2
    >
    > Whats wrong and how can i resolve this?
    >
    >
    >
    > Farhan
     
  3. Farhan

    Farhan Flightless Bird

    I was using SP3 but my system crashed badly (series of BSODs - refering to
    system core and than no ntldr message at boot, ultimately C: was declared
    curropted). But now i have restored may drive image. Most recent were unable
    to restore and an old one that worked is still with sp2 IE6.

    AV - Avast (Free), up to date.
    Spyware - Malewarebytes
    Firewall - Builtin
    Firewall was running at the time of installation. At first attempt AV was
    also running than i tried after disabling it.

    No Norton but i was using McAfee Site Advisor before system crash.

    Also FYI IE is not uninstalling via Add/Remove.

    Thx for response

    Farhan

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    > [Crosspost to IE General]
    >
    > Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
    > (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
    > (x86) SP2 will NOT be offered any further critical security updates,
    > Automatic Updates will not work, and Windows Update website will not be
    > accessible until SP3 is installed.]
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)?
    > What third-party firewall (if any)? Were any of these applications
    > running
    > in the background when you installed IE8?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought
    > it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > Farhan wrote:
    >> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    >> websites but when i try to download a file or some other web site like
    >> youtube it starts giving "Internet Explorer has encountered a problem and
    >> needs to close. if you are in a middle of .................. " the error
    >> leads to:
    >>
    >> Error Signature:
    >> AppName: iexplore.exe
    >> AppVer: 8.0.6001.18702
    >> ModName: mshtml.dll
    >> ModVer: 8.0.6001.18702
    >> Offset: 0029d1b2
    >>
    >> Whats wrong and how can i resolve this?
    >>
    >>
    >>
    >> Farhan

    >
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > Also FYI IE is not uninstalling via Add/Remove.

    Are you still running WinXP SP2?

    Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
    listed but there's not a REMOVE button, or can't you uninstall IE8 via
    clicking on the REMOVE button?

    Did you format the HDD prior to restoring the WinXP SP2 image?


    Farhan wrote:
    > I was using SP3 but my system crashed badly (series of BSODs - refering to
    > system core and than no ntldr message at boot, ultimately C: was declared
    > curropted). But now i have restored may drive image. Most recent were
    > unable
    > to restore and an old one that worked is still with sp2 IE6.
    >
    > AV - Avast (Free), up to date.
    > Spyware - Malewarebytes
    > Firewall - Builtin
    > Firewall was running at the time of installation. At first attempt AV was
    > also running than i tried after disabling it.
    >
    > No Norton but i was using McAfee Site Advisor before system crash.
    >
    > Also FYI IE is not uninstalling via Add/Remove.
    >
    > Thx for response
    >
    > Farhan
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    >> [Crosspost to IE General]
    >>
    >> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
    >> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
    >> (x86) SP2 will NOT be offered any further critical security updates,
    >> Automatic Updates will not work, and Windows Update website will not be
    >> accessible until SP3 is installed.]
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)?
    >> What third-party firewall (if any)? Were any of these applications
    >> running
    >> in the background when you installed IE8?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Farhan wrote:
    >>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    >>> websites but when i try to download a file or some other web site like
    >>> youtube it starts giving "Internet Explorer has encountered a problem
    >>> and
    >>> needs to close. if you are in a middle of .................. " the error
    >>> leads to:
    >>>
    >>> Error Signature:
    >>> AppName: iexplore.exe
    >>> AppVer: 8.0.6001.18702
    >>> ModName: mshtml.dll
    >>> ModVer: 8.0.6001.18702
    >>> Offset: 0029d1b2
    >>>
    >>> Whats wrong and how can i resolve this?
    >>>
    >>>
    >>>
    >>> Farhan
     
  5. Farhan

    Farhan Flightless Bird

    Yes still SP2.
    can't uninstall IE8 via clicking on the REMOVE button.
    yes i format the HDD. But i format to FAT32 but when restore the image it
    was back to NTFS.

    Format to FAT32 coz i think my system keeps on crashing on NTFS which never
    runs scandisk at system startup on improper shutdown due to power failure
    (which is very common here).

    Farhan

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
    >> Also FYI IE is not uninstalling via Add/Remove.

    >
    > Are you still running WinXP SP2?
    >
    > Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
    > listed but there's not a REMOVE button, or can't you uninstall IE8 via
    > clicking on the REMOVE button?
    >
    > Did you format the HDD prior to restoring the WinXP SP2 image?
    >
    >
    > Farhan wrote:
    >> I was using SP3 but my system crashed badly (series of BSODs - refering
    >> to
    >> system core and than no ntldr message at boot, ultimately C: was declared
    >> curropted). But now i have restored may drive image. Most recent were
    >> unable
    >> to restore and an old one that worked is still with sp2 IE6.
    >>
    >> AV - Avast (Free), up to date.
    >> Spyware - Malewarebytes
    >> Firewall - Builtin
    >> Firewall was running at the time of installation. At first attempt AV was
    >> also running than i tried after disabling it.
    >>
    >> No Norton but i was using McAfee Site Advisor before system crash.
    >>
    >> Also FYI IE is not uninstalling via Add/Remove.
    >>
    >> Thx for response
    >>
    >> Farhan
    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    >>> [Crosspost to IE General]
    >>>
    >>> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
    >>> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
    >>> (x86) SP2 will NOT be offered any further critical security updates,
    >>> Automatic Updates will not work, and Windows Update website will not be
    >>> accessible until SP3 is installed.]
    >>>
    >>> What anti-virus application or security suite is installed and is your
    >>> subscription current? What anti-spyware applications (other than
    >>> Defender)?
    >>> What third-party firewall (if any)? Were any of these applications
    >>> running
    >>> in the background when you installed IE8?
    >>>
    >>> Has a(another) Norton or McAfee application ever been installed on the
    >>> computer (e.g., a free-trial version that came preinstalled when you
    >>> bought
    >>> it)?
    >>> --
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>
    >>>
    >>> Farhan wrote:
    >>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    >>>> websites but when i try to download a file or some other web site like
    >>>> youtube it starts giving "Internet Explorer has encountered a problem
    >>>> and
    >>>> needs to close. if you are in a middle of .................. " the
    >>>> error
    >>>> leads to:
    >>>>
    >>>> Error Signature:
    >>>> AppName: iexplore.exe
    >>>> AppVer: 8.0.6001.18702
    >>>> ModName: mshtml.dll
    >>>> ModVer: 8.0.6001.18702
    >>>> Offset: 0029d1b2
    >>>>
    >>>> Whats wrong and how can i resolve this?
    >>>>
    >>>>
    >>>>
    >>>> Farhan

    >
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > can't uninstall IE8 via clicking on the REMOVE button.

    What happens when you try to uninstall IE8 that way?

    See if you can uninstall IE8 per the section "Alternative steps for Windows
    XP or for Windows Server 2003" here: http://support.microsoft.com/kb/957700


    Farhan wrote:
    > Yes still SP2.
    > can't uninstall IE8 via clicking on the REMOVE button.
    > yes i format the HDD. But i format to FAT32 but when restore the image it
    > was back to NTFS.
    >
    > Format to FAT32 coz i think my system keeps on crashing on NTFS which
    > never
    > runs scandisk at system startup on improper shutdown due to power failure
    > (which is very common here).
    >
    > Farhan
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
    >>> Also FYI IE is not uninstalling via Add/Remove.

    >>
    >> Are you still running WinXP SP2?
    >>
    >> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
    >> listed but there's not a REMOVE button, or can't you uninstall IE8 via
    >> clicking on the REMOVE button?
    >>
    >> Did you format the HDD prior to restoring the WinXP SP2 image?
    >>
    >>
    >> Farhan wrote:
    >>> I was using SP3 but my system crashed badly (series of BSODs - refering
    >>> to
    >>> system core and than no ntldr message at boot, ultimately C: was
    >>> declared
    >>> curropted). But now i have restored may drive image. Most recent were
    >>> unable
    >>> to restore and an old one that worked is still with sp2 IE6.
    >>>
    >>> AV - Avast (Free), up to date.
    >>> Spyware - Malewarebytes
    >>> Firewall - Builtin
    >>> Firewall was running at the time of installation. At first attempt AV
    >>> was
    >>> also running than i tried after disabling it.
    >>>
    >>> No Norton but i was using McAfee Site Advisor before system crash.
    >>>
    >>> Also FYI IE is not uninstalling via Add/Remove.
    >>>
    >>> Thx for response
    >>>
    >>> Farhan
    >>>
    >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    >>>> [Crosspost to IE General]
    >>>>
    >>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
    >>>> WinXP
    >>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
    >>>> WinXP
    >>>> (x86) SP2 will NOT be offered any further critical security updates,
    >>>> Automatic Updates will not work, and Windows Update website will not be
    >>>> accessible until SP3 is installed.]
    >>>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)?
    >>>> What third-party firewall (if any)? Were any of these applications
    >>>> running
    >>>> in the background when you installed IE8?
    >>>>
    >>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>> bought
    >>>> it)?
    >>>> --
    >>>> ~Robear Dyer (PA Bear)
    >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>
    >>>>
    >>>> Farhan wrote:
    >>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    >>>>> websites but when i try to download a file or some other web site like
    >>>>> youtube it starts giving "Internet Explorer has encountered a problem
    >>>>> and
    >>>>> needs to close. if you are in a middle of .................. " the
    >>>>> error
    >>>>> leads to:
    >>>>>
    >>>>> Error Signature:
    >>>>> AppName: iexplore.exe
    >>>>> AppVer: 8.0.6001.18702
    >>>>> ModName: mshtml.dll
    >>>>> ModVer: 8.0.6001.18702
    >>>>> Offset: 0029d1b2
    >>>>>
    >>>>> Whats wrong and how can i resolve this?
    >>>>>
    >>>>>
    >>>>>
    >>>>> Farhan
     
  7. Farhan

    Farhan Flightless Bird

    Nothing happens, everything stays as is, no messages at all.

    I tried the steps at link which return "The application or DLL
    c:windows\ie8\spuninst\UPDSPAPI.dll in not a valid Windows image. Please
    check this against your installation diskette."

    Farhan



    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:%23g0G20TzKHA.5940@TK2MSFTNGP02.phx.gbl...
    >> can't uninstall IE8 via clicking on the REMOVE button.

    >
    > What happens when you try to uninstall IE8 that way?
    >
    > See if you can uninstall IE8 per the section "Alternative steps for
    > Windows XP or for Windows Server 2003" here:
    > http://support.microsoft.com/kb/957700
    >
    >
    > Farhan wrote:
    >> Yes still SP2.
    >> can't uninstall IE8 via clicking on the REMOVE button.
    >> yes i format the HDD. But i format to FAT32 but when restore the image it
    >> was back to NTFS.
    >>
    >> Format to FAT32 coz i think my system keeps on crashing on NTFS which
    >> never
    >> runs scandisk at system startup on improper shutdown due to power failure
    >> (which is very common here).
    >>
    >> Farhan
    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >> news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
    >>>> Also FYI IE is not uninstalling via Add/Remove.
    >>>
    >>> Are you still running WinXP SP2?
    >>>
    >>> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is
    >>> it
    >>> listed but there's not a REMOVE button, or can't you uninstall IE8 via
    >>> clicking on the REMOVE button?
    >>>
    >>> Did you format the HDD prior to restoring the WinXP SP2 image?
    >>>
    >>>
    >>> Farhan wrote:
    >>>> I was using SP3 but my system crashed badly (series of BSODs - refering
    >>>> to
    >>>> system core and than no ntldr message at boot, ultimately C: was
    >>>> declared
    >>>> curropted). But now i have restored may drive image. Most recent were
    >>>> unable
    >>>> to restore and an old one that worked is still with sp2 IE6.
    >>>>
    >>>> AV - Avast (Free), up to date.
    >>>> Spyware - Malewarebytes
    >>>> Firewall - Builtin
    >>>> Firewall was running at the time of installation. At first attempt AV
    >>>> was
    >>>> also running than i tried after disabling it.
    >>>>
    >>>> No Norton but i was using McAfee Site Advisor before system crash.
    >>>>
    >>>> Also FYI IE is not uninstalling via Add/Remove.
    >>>>
    >>>> Thx for response
    >>>>
    >>>> Farhan
    >>>>
    >>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    >>>>> [Crosspost to IE General]
    >>>>>
    >>>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
    >>>>> WinXP
    >>>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
    >>>>> WinXP
    >>>>> (x86) SP2 will NOT be offered any further critical security updates,
    >>>>> Automatic Updates will not work, and Windows Update website will not
    >>>>> be
    >>>>> accessible until SP3 is installed.]
    >>>>>
    >>>>> What anti-virus application or security suite is installed and is your
    >>>>> subscription current? What anti-spyware applications (other than
    >>>>> Defender)?
    >>>>> What third-party firewall (if any)? Were any of these applications
    >>>>> running
    >>>>> in the background when you installed IE8?
    >>>>>
    >>>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>>> bought
    >>>>> it)?
    >>>>> --
    >>>>> ~Robear Dyer (PA Bear)
    >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>>
    >>>>>
    >>>>> Farhan wrote:
    >>>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
    >>>>>> websites but when i try to download a file or some other web site
    >>>>>> like
    >>>>>> youtube it starts giving "Internet Explorer has encountered a problem
    >>>>>> and
    >>>>>> needs to close. if you are in a middle of .................. " the
    >>>>>> error
    >>>>>> leads to:
    >>>>>>
    >>>>>> Error Signature:
    >>>>>> AppName: iexplore.exe
    >>>>>> AppVer: 8.0.6001.18702
    >>>>>> ModName: mshtml.dll
    >>>>>> ModVer: 8.0.6001.18702
    >>>>>> Offset: 0029d1b2
    >>>>>>
    >>>>>> Whats wrong and how can i resolve this?
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> Farhan

    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    You are seeing the effects of a hijackware infection.

    Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you'll have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial and download/run the
    appropriate removal tool before installing any updates, Windows Service
    Packs or IE upgrades and before installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Also see:

    Risks & Benefits of P2P file sharing
    http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx

    Steps To Help Prevent Spyware
    http://www.microsoft.com/security/spyware/prevent.aspx

    Steps to Help Prevent Computer Worms
    http://www.microsoft.com/security/worms/prevent.aspx

    Avoid Rogue Security Software!
    http://www.microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


    Farhan wrote:
    > Nothing happens, everything stays as is, no messages at all.
    >
    > I tried the steps at link which return "The application or DLL
    > c:windows\ie8\spuninst\UPDSPAPI.dll in not a valid Windows image. Please
    > check this against your installation diskette."
    >
    > "PA Bear [MS MVP]" wrote:
    >>> can't uninstall IE8 via clicking on the REMOVE button.

    >>
    >> What happens when you try to uninstall IE8 that way?
    >>
    >> See if you can uninstall IE8 per the section "Alternative steps for
    >> Windows XP or for Windows Server 2003" here:
    >> http://support.microsoft.com/kb/957700
    >>
    >>
    >> Farhan wrote:
    >>> Yes still SP2.
    >>> can't uninstall IE8 via clicking on the REMOVE button.
    >>> yes i format the HDD. But i format to FAT32 but when restore the image
    >>> it
    >>> was back to NTFS.
    >>>
    >>> Format to FAT32 coz i think my system keeps on crashing on NTFS which
    >>> never
    >>> runs scandisk at system startup on improper shutdown due to power
    >>> failure
    >>> (which is very common here).
    >>>
    >>> Farhan
    >>>
    >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>> news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
    >>>>> Also FYI IE is not uninstalling via Add/Remove.
    >>>>
    >>>> Are you still running WinXP SP2?
    >>>>
    >>>> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is
    >>>> it
    >>>> listed but there's not a REMOVE button, or can't you uninstall IE8 via
    >>>> clicking on the REMOVE button?
    >>>>
    >>>> Did you format the HDD prior to restoring the WinXP SP2 image?
    >>>>
    >>>>
    >>>> Farhan wrote:
    >>>>> I was using SP3 but my system crashed badly (series of BSODs -
    >>>>> refering
    >>>>> to
    >>>>> system core and than no ntldr message at boot, ultimately C: was
    >>>>> declared
    >>>>> curropted). But now i have restored may drive image. Most recent were
    >>>>> unable
    >>>>> to restore and an old one that worked is still with sp2 IE6.
    >>>>>
    >>>>> AV - Avast (Free), up to date.
    >>>>> Spyware - Malewarebytes
    >>>>> Firewall - Builtin
    >>>>> Firewall was running at the time of installation. At first attempt AV
    >>>>> was
    >>>>> also running than i tried after disabling it.
    >>>>>
    >>>>> No Norton but i was using McAfee Site Advisor before system crash.
    >>>>>
    >>>>> Also FYI IE is not uninstalling via Add/Remove.
    >>>>>
    >>>>> Thx for response
    >>>>>
    >>>>> Farhan
    >>>>>
    >>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>>>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
    >>>>>> [Crosspost to IE General]
    >>>>>>
    >>>>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
    >>>>>> WinXP
    >>>>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
    >>>>>> WinXP
    >>>>>> (x86) SP2 will NOT be offered any further critical security updates,
    >>>>>> Automatic Updates will not work, and Windows Update website will not
    >>>>>> be
    >>>>>> accessible until SP3 is installed.]
    >>>>>>
    >>>>>> What anti-virus application or security suite is installed and is
    >>>>>> your
    >>>>>> subscription current? What anti-spyware applications (other than
    >>>>>> Defender)?
    >>>>>> What third-party firewall (if any)? Were any of these applications
    >>>>>> running
    >>>>>> in the background when you installed IE8?
    >>>>>>
    >>>>>> Has a(another) Norton or McAfee application ever been installed on
    >>>>>> the
    >>>>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>>>> bought
    >>>>>> it)?
    >>>>>> --
    >>>>>> ~Robear Dyer (PA Bear)
    >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>>>
    >>>>>>
    >>>>>> Farhan wrote:
    >>>>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open
    >>>>>>> some
    >>>>>>> websites but when i try to download a file or some other web site
    >>>>>>> like
    >>>>>>> youtube it starts giving "Internet Explorer has encountered a
    >>>>>>> problem
    >>>>>>> and
    >>>>>>> needs to close. if you are in a middle of .................. " the
    >>>>>>> error
    >>>>>>> leads to:
    >>>>>>>
    >>>>>>> Error Signature:
    >>>>>>> AppName: iexplore.exe
    >>>>>>> AppVer: 8.0.6001.18702
    >>>>>>> ModName: mshtml.dll
    >>>>>>> ModVer: 8.0.6001.18702
    >>>>>>> Offset: 0029d1b2
    >>>>>>>
    >>>>>>> Whats wrong and how can i resolve this?
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>> Farhan
     

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