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IE 8 has stopped working

T

The Fox0408

Flightless Bird
The actual message is:
Internet Explorer has stopped working
Windows can check online... etc.

In fact, I cannot see any evidence of IE having stopped working, but this
message pops up frequently. OS: Vista SP2

The details of the stopped working message are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18882
Application Timestamp: 4b3ed243
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00066739
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 4105

Although it is not fatal, the periodic appearance of this message is highly
annoying.
Any suggestions are welcome (yes, I know, switch away from Vista!)
 
T

The Fox0408

Flightless Bird
Thanks Rob,
According to the list of installed software, I had the Google Toolbar
installed. When I clicked on it in the list (Control Panel -->Programs and
Features) it did not give me the option of changing. It disappeared from the
list. I think I will leave it off and see what happens to IE.

Again, many thanks for speedy response.

"rob^_^" wrote:

> Hi,
>
> That's Automatic Crash Recovery. See Start>Control Panel>Problem Reports and
> Solutions.
>
> Do you have the latest version of the Google Toolbar installed? (6+)
> Download and install v6+ from toolbar.google.com
> (ntdll.dll errors are associated with an incorrect GTB version)
>
>
> Also try running IE in noAddons mode to test for other incompatible Addons.
>
> Regards.
>
> "The Fox0408" <The Fox0408@discussions.microsoft.com> wrote in message
> news:98699EA9-270B-43B2-B509-110C9D75A49D@microsoft.com...
> > The actual message is:
> > Internet Explorer has stopped working
> > Windows can check online... etc.
> >
> > In fact, I cannot see any evidence of IE having stopped working, but this
> > message pops up frequently. OS: Vista SP2
> >
> > The details of the stopped working message are:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: iexplore.exe
> > Application Version: 8.0.6001.18882
> > Application Timestamp: 4b3ed243
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.0.6002.18005
> > Fault Module Timestamp: 49e03821
> > Exception Code: c0000005
> > Exception Offset: 00066739
> > OS Version: 6.0.6002.2.2.0.256.6
> > Locale ID: 4105
> >
> > Although it is not fatal, the periodic appearance of this message is
> > highly
> > annoying.
> > Any suggestions are welcome (yes, I know, switch away from Vista!)
> >
 
T

The Fox0408

Flightless Bird
Rob, again, many thanks.
GTB is uninstalled (I assume so, since it does not show up on the list of
programs and features). I have restarted the machine. I will not install
GTB (do not see much use for it). I shall see if the IE "abort" re-occurs,
it seems to have been happening randomly.

On three other PCs we are using XP, this is the only Vista Business. I
shall look at slowly moving to 7.

Cheers

"rob^_^" wrote:

> Hi Fox,
>
> That may be a symptom of an old version of the GTB... seen about a year ago
> when IE8 was first released to the web.
>
>
> Viz. When you start IE8 normally all of your IE Addons are disabled, even
> though the Addons Manager shows them to be enabled.
>
> To fix this version of the GTB you must
>
> Uninstall the GTB.
>
> Reboot your machine. (!important)
>
> Then goto toolbar.google.com and install the latest version if you want to.
>
> The Win7 Troubleshooters are pretty good, they should detect which Addons
> you need to uninstall or upgrade.
>
> <wink>
>
> Regards.
>
> "The Fox0408" <TheFox0408@discussions.microsoft.com> wrote in message
> news:AEE899F3-6BCC-482E-8945-18DD43399328@microsoft.com...
> > Thanks Rob,
> > According to the list of installed software, I had the Google Toolbar
> > installed. When I clicked on it in the list (Control Panel -->Programs
> > and
> > Features) it did not give me the option of changing. It disappeared from
> > the
> > list. I think I will leave it off and see what happens to IE.
> >
> > Again, many thanks for speedy response.
> >
> > "rob^_^" wrote:
> >
> >> Hi,
> >>
> >> That's Automatic Crash Recovery. See Start>Control Panel>Problem Reports
> >> and
> >> Solutions.
> >>
> >> Do you have the latest version of the Google Toolbar installed? (6+)
> >> Download and install v6+ from toolbar.google.com
> >> (ntdll.dll errors are associated with an incorrect GTB version)
> >>
> >>
> >> Also try running IE in noAddons mode to test for other incompatible
> >> Addons.
> >>
> >> Regards.
> >>
> >> "The Fox0408" <The Fox0408@discussions.microsoft.com> wrote in message
> >> news:98699EA9-270B-43B2-B509-110C9D75A49D@microsoft.com...
> >> > The actual message is:
> >> > Internet Explorer has stopped working
> >> > Windows can check online... etc.
> >> >
> >> > In fact, I cannot see any evidence of IE having stopped working, but
> >> > this
> >> > message pops up frequently. OS: Vista SP2
> >> >
> >> > The details of the stopped working message are:
> >> >
> >> > Problem signature:
> >> > Problem Event Name: APPCRASH
> >> > Application Name: iexplore.exe
> >> > Application Version: 8.0.6001.18882
> >> > Application Timestamp: 4b3ed243
> >> > Fault Module Name: ntdll.dll
> >> > Fault Module Version: 6.0.6002.18005
> >> > Fault Module Timestamp: 49e03821
> >> > Exception Code: c0000005
> >> > Exception Offset: 00066739
> >> > OS Version: 6.0.6002.2.2.0.256.6
> >> > Locale ID: 4105
> >> >
> >> > Although it is not fatal, the periodic appearance of this message is
> >> > highly
> >> > annoying.
> >> > Any suggestions are welcome (yes, I know, switch away from Vista!)
> >> >
> >
 
T

The Fox0408

Flightless Bird
Rob,
If you are still following this thread:
The IE has stopped working message still comes up periodically, but not as
often as before. I do not have GTB installed. I have now disabled McAfee's
scriptproxy add-on. Other add-ons enabled are McAfee's site advisor, Skype,
Flash, Adobe pdf. Nothing particularly odd or unique.

I apprecaite any other suggestions that you may have
Regards

"The Fox0408" wrote:

> Rob, again, many thanks.
> GTB is uninstalled (I assume so, since it does not show up on the list of
> programs and features). I have restarted the machine. I will not install
> GTB (do not see much use for it). I shall see if the IE "abort" re-occurs,
> it seems to have been happening randomly.
>
> On three other PCs we are using XP, this is the only Vista Business. I
> shall look at slowly moving to 7.
>
> Cheers
>
> "rob^_^" wrote:
>
> > Hi Fox,
> >
> > That may be a symptom of an old version of the GTB... seen about a year ago
> > when IE8 was first released to the web.
> >
> >
> > Viz. When you start IE8 normally all of your IE Addons are disabled, even
> > though the Addons Manager shows them to be enabled.
> >
> > To fix this version of the GTB you must
> >
> > Uninstall the GTB.
> >
> > Reboot your machine. (!important)
> >
> > Then goto toolbar.google.com and install the latest version if you want to.
> >
> > The Win7 Troubleshooters are pretty good, they should detect which Addons
> > you need to uninstall or upgrade.
> >
> > <wink>
> >
> > Regards.
> >
> > "The Fox0408" <TheFox0408@discussions.microsoft.com> wrote in message
> > news:AEE899F3-6BCC-482E-8945-18DD43399328@microsoft.com...
> > > Thanks Rob,
> > > According to the list of installed software, I had the Google Toolbar
> > > installed. When I clicked on it in the list (Control Panel -->Programs
> > > and
> > > Features) it did not give me the option of changing. It disappeared from
> > > the
> > > list. I think I will leave it off and see what happens to IE.
> > >
> > > Again, many thanks for speedy response.
> > >
> > > "rob^_^" wrote:
> > >
> > >> Hi,
> > >>
> > >> That's Automatic Crash Recovery. See Start>Control Panel>Problem Reports
> > >> and
> > >> Solutions.
> > >>
> > >> Do you have the latest version of the Google Toolbar installed? (6+)
> > >> Download and install v6+ from toolbar.google.com
> > >> (ntdll.dll errors are associated with an incorrect GTB version)
> > >>
> > >>
> > >> Also try running IE in noAddons mode to test for other incompatible
> > >> Addons.
> > >>
> > >> Regards.
> > >>
> > >> "The Fox0408" <The Fox0408@discussions.microsoft.com> wrote in message
> > >> news:98699EA9-270B-43B2-B509-110C9D75A49D@microsoft.com...
> > >> > The actual message is:
> > >> > Internet Explorer has stopped working
> > >> > Windows can check online... etc.
> > >> >
> > >> > In fact, I cannot see any evidence of IE having stopped working, but
> > >> > this
> > >> > message pops up frequently. OS: Vista SP2
> > >> >
> > >> > The details of the stopped working message are:
> > >> >
> > >> > Problem signature:
> > >> > Problem Event Name: APPCRASH
> > >> > Application Name: iexplore.exe
> > >> > Application Version: 8.0.6001.18882
> > >> > Application Timestamp: 4b3ed243
> > >> > Fault Module Name: ntdll.dll
> > >> > Fault Module Version: 6.0.6002.18005
> > >> > Fault Module Timestamp: 49e03821
> > >> > Exception Code: c0000005
> > >> > Exception Offset: 00066739
> > >> > OS Version: 6.0.6002.2.2.0.256.6
> > >> > Locale ID: 4105
> > >> >
> > >> > Although it is not fatal, the periodic appearance of this message is
> > >> > highly
> > >> > annoying.
> > >> > Any suggestions are welcome (yes, I know, switch away from Vista!)
> > >> >
> > >
 
R

rob^_^

Flightless Bird
Hi,

Skype may also need to be upgraded.

Regards.

"The Fox0408" <TheFox0408@discussions.microsoft.com> wrote in message
news:1200139C-955C-4E59-B440-E1C77A6D3E4C@microsoft.com...
> Rob,
> If you are still following this thread:
> The IE has stopped working message still comes up periodically, but not as
> often as before. I do not have GTB installed. I have now disabled
> McAfee's
> scriptproxy add-on. Other add-ons enabled are McAfee's site advisor,
> Skype,
> Flash, Adobe pdf. Nothing particularly odd or unique.
>
> I apprecaite any other suggestions that you may have
> Regards
>
> "The Fox0408" wrote:
>
>> Rob, again, many thanks.
>> GTB is uninstalled (I assume so, since it does not show up on the list of
>> programs and features). I have restarted the machine. I will not
>> install
>> GTB (do not see much use for it). I shall see if the IE "abort"
>> re-occurs,
>> it seems to have been happening randomly.
>>
>> On three other PCs we are using XP, this is the only Vista Business. I
>> shall look at slowly moving to 7.
>>
>> Cheers
>>
>> "rob^_^" wrote:
>>
>> > Hi Fox,
>> >
>> > That may be a symptom of an old version of the GTB... seen about a year
>> > ago
>> > when IE8 was first released to the web.
>> >
>> >
>> > Viz. When you start IE8 normally all of your IE Addons are disabled,
>> > even
>> > though the Addons Manager shows them to be enabled.
>> >
>> > To fix this version of the GTB you must
>> >
>> > Uninstall the GTB.
>> >
>> > Reboot your machine. (!important)
>> >
>> > Then goto toolbar.google.com and install the latest version if you want
>> > to.
>> >
>> > The Win7 Troubleshooters are pretty good, they should detect which
>> > Addons
>> > you need to uninstall or upgrade.
>> >
>> > <wink>
>> >
>> > Regards.
>> >
>> > "The Fox0408" <TheFox0408@discussions.microsoft.com> wrote in message
>> > news:AEE899F3-6BCC-482E-8945-18DD43399328@microsoft.com...
>> > > Thanks Rob,
>> > > According to the list of installed software, I had the Google Toolbar
>> > > installed. When I clicked on it in the list (Control
>> > > Panel -->Programs
>> > > and
>> > > Features) it did not give me the option of changing. It disappeared
>> > > from
>> > > the
>> > > list. I think I will leave it off and see what happens to IE.
>> > >
>> > > Again, many thanks for speedy response.
>> > >
>> > > "rob^_^" wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> That's Automatic Crash Recovery. See Start>Control Panel>Problem
>> > >> Reports
>> > >> and
>> > >> Solutions.
>> > >>
>> > >> Do you have the latest version of the Google Toolbar installed? (6+)
>> > >> Download and install v6+ from toolbar.google.com
>> > >> (ntdll.dll errors are associated with an incorrect GTB version)
>> > >>
>> > >>
>> > >> Also try running IE in noAddons mode to test for other incompatible
>> > >> Addons.
>> > >>
>> > >> Regards.
>> > >>
>> > >> "The Fox0408" <The Fox0408@discussions.microsoft.com> wrote in
>> > >> message
>> > >> news:98699EA9-270B-43B2-B509-110C9D75A49D@microsoft.com...
>> > >> > The actual message is:
>> > >> > Internet Explorer has stopped working
>> > >> > Windows can check online... etc.
>> > >> >
>> > >> > In fact, I cannot see any evidence of IE having stopped working,
>> > >> > but
>> > >> > this
>> > >> > message pops up frequently. OS: Vista SP2
>> > >> >
>> > >> > The details of the stopped working message are:
>> > >> >
>> > >> > Problem signature:
>> > >> > Problem Event Name: APPCRASH
>> > >> > Application Name: iexplore.exe
>> > >> > Application Version: 8.0.6001.18882
>> > >> > Application Timestamp: 4b3ed243
>> > >> > Fault Module Name: ntdll.dll
>> > >> > Fault Module Version: 6.0.6002.18005
>> > >> > Fault Module Timestamp: 49e03821
>> > >> > Exception Code: c0000005
>> > >> > Exception Offset: 00066739
>> > >> > OS Version: 6.0.6002.2.2.0.256.6
>> > >> > Locale ID: 4105
>> > >> >
>> > >> > Although it is not fatal, the periodic appearance of this message
>> > >> > is
>> > >> > highly
>> > >> > annoying.
>> > >> > Any suggestions are welcome (yes, I know, switch away from Vista!)
>> > >> >
>> > >
>
 
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