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I recently upgraded to OneNote 2007 from ON2003.

S

Scott Wonser

Flightless Bird
I recently upgraded to OneNote 2007 from ON2003. When I try to edit sections
that were brought over from the 2003 sections I get an error message that
reports I am using a section created in an earlier version of OneNote that
needs to be upgraded. When I click on the message it begins the upgrade but
I then receive an error message that indicates that OneNote has encountered a
problem and cannot complete this operation. I have all the upgrades
installed in Windows XP.

I reviewed earlier questions in this forum from 2006-2008 but did not see
that the problem was ever fully answered.
--
Thankyou, Scott.
 
B

Ben M. Schorr, MVP

Flightless Bird
Do you have Service Pack 2 for Office 2007 installed?
(http://www.microsoft.com/downloads/...18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en)

You might try renaming the OneNote Cache file
(http://www.officeforlawyers.com/onenote/delcache.htm) and see if that
resolves it.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Scott Wonser" <ScottWonser@discussions.microsoft.com> wrote in message
news:8AFD983A-0C68-46A3-806E-8F92B960141D@microsoft.com...
> I recently upgraded to OneNote 2007 from ON2003. When I try to edit
> sections
> that were brought over from the 2003 sections I get an error message that
> reports I am using a section created in an earlier version of OneNote that
> needs to be upgraded. When I click on the message it begins the upgrade
> but
> I then receive an error message that indicates that OneNote has
> encountered a
> problem and cannot complete this operation. I have all the upgrades
> installed in Windows XP.
>
> I reviewed earlier questions in this forum from 2006-2008 but did not see
> that the problem was ever fully answered.
> --
> Thankyou, Scott.
 
S

Scott Wonser

Flightless Bird
I do have SP2 installed and I could not find a .onecache file on my drive.
Any other ideas?
--
Thankyou, Scott.


"Ben M. Schorr, MVP" wrote:

> Do you have Service Pack 2 for Office 2007 installed?
> (http://www.microsoft.com/downloads/...18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en)
>
> You might try renaming the OneNote Cache file
> (http://www.officeforlawyers.com/onenote/delcache.htm) and see if that
> resolves it.
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/outlook.htm
> Author: The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/ol4law-amazon
>
> "Scott Wonser" <ScottWonser@discussions.microsoft.com> wrote in message
> news:8AFD983A-0C68-46A3-806E-8F92B960141D@microsoft.com...
> > I recently upgraded to OneNote 2007 from ON2003. When I try to edit
> > sections
> > that were brought over from the 2003 sections I get an error message that
> > reports I am using a section created in an earlier version of OneNote that
> > needs to be upgraded. When I click on the message it begins the upgrade
> > but
> > I then receive an error message that indicates that OneNote has
> > encountered a
> > problem and cannot complete this operation. I have all the upgrades
> > installed in Windows XP.
> >
> > I reviewed earlier questions in this forum from 2006-2008 but did not see
> > that the problem was ever fully answered.
> > --
> > Thankyou, Scott.
>
 
B

Bernd

Flightless Bird
-------- Original-Nachricht --------

> I do have SP2 installed and I could not find a .onecache file on my drive.
> Any other ideas?

You HAVE a .onecache file !
But you have to allow searching/showing hidden files/folders ...

Bernd
 
S

Scott Wonser

Flightless Bird
I did find the onecache file and first tried renaming it. A new one was
created but that didn't help. I then deleted both and that did not help
either. I have tried upgrading just one section and all sections. In both
cases the upgrade progress bar reaches about 80% then stops and a message
pops up that says 'Onenote has encountered a problem and cannot complete this
operation'. Any other ideas? I really appreciate your help.
--
Thankyou, Scott.


"Bernd" wrote:

>
>
> -------- Original-Nachricht --------
>
> > I do have SP2 installed and I could not find a .onecache file on my drive.
> > Any other ideas?
>
> You HAVE a .onecache file !
> But you have to allow searching/showing hidden files/folders ...
>
> Bernd
> .
>
 
B

Bernd

Flightless Bird
-------- Original-Nachricht --------

> I did find the onecache file and first tried renaming it. A new one was
> created but that didn't help. I then deleted both and that did not help
> either. I have tried upgrading just one section and all sections. In both
> cases the upgrade progress bar reaches about 80% then stops and a message
> pops up that says 'Onenote has encountered a problem and cannot complete this
> operation'. Any other ideas? I really appreciate your help.

Two ideas:

1. /safeboot option; see under header "SafeBoot":

http://www.onenote-tips.com/troubleshooting.html

2.
a. close your nitebooks
b. Save your notebooks anywhere
c. open the backup notebooks from your File menu and try the conversion
with them

Bernd
 
S

Scott Wonser

Flightless Bird
One or a combination of these options worked. My sections have all been
updated. Thankyou very much. Scott
--
Thankyou, Scott.


"Bernd" wrote:

>
>
> -------- Original-Nachricht --------
>
> > I did find the onecache file and first tried renaming it. A new one was
> > created but that didn't help. I then deleted both and that did not help
> > either. I have tried upgrading just one section and all sections. In both
> > cases the upgrade progress bar reaches about 80% then stops and a message
> > pops up that says 'Onenote has encountered a problem and cannot complete this
> > operation'. Any other ideas? I really appreciate your help.
>
> Two ideas:
>
> 1. /safeboot option; see under header "SafeBoot":
>
> http://www.onenote-tips.com/troubleshooting.html
>
> 2.
> a. close your nitebooks
> b. Save your notebooks anywhere
> c. open the backup notebooks from your File menu and try the conversion
> with them
>
> Bernd
> .
>
 
B

Bernd

Flightless Bird
-------- Original-Nachricht --------

> One or a combination of these options worked. My sections have all been
> updated. Thankyou very much. Scott

:)

Bernd
 
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