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I recently upgraded to OneNote 2007 from ON2003.

Discussion in 'Microsoft OneNote' started by Scott Wonser, Apr 26, 2010.

  1. Scott Wonser

    Scott Wonser Flightless Bird

    I recently upgraded to OneNote 2007 from ON2003. When I try to edit sections
    that were brought over from the 2003 sections I get an error message that
    reports I am using a section created in an earlier version of OneNote that
    needs to be upgraded. When I click on the message it begins the upgrade but
    I then receive an error message that indicates that OneNote has encountered a
    problem and cannot complete this operation. I have all the upgrades
    installed in Windows XP.

    I reviewed earlier questions in this forum from 2006-2008 but did not see
    that the problem was ever fully answered.
    --
    Thankyou, Scott.
     
  2. Ben M. Schorr, MVP

    Ben M. Schorr, MVP Flightless Bird

    Do you have Service Pack 2 for Office 2007 installed?
    (http://www.microsoft.com/downloads/...18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en)

    You might try renaming the OneNote Cache file
    (http://www.officeforlawyers.com/onenote/delcache.htm) and see if that
    resolves it.

    --
    -Ben-
    Ben M. Schorr, MVP
    Roland Schorr & Tower
    http://www.rolandschorr.com
    http://www.officeforlawyers.com/outlook.htm
    Author: The Lawyer's Guide to Microsoft Outlook 2007:
    http://tinyurl.com/ol4law-amazon

    "Scott Wonser" <ScottWonser@discussions.microsoft.com> wrote in message
    news:8AFD983A-0C68-46A3-806E-8F92B960141D@microsoft.com...
    > I recently upgraded to OneNote 2007 from ON2003. When I try to edit
    > sections
    > that were brought over from the 2003 sections I get an error message that
    > reports I am using a section created in an earlier version of OneNote that
    > needs to be upgraded. When I click on the message it begins the upgrade
    > but
    > I then receive an error message that indicates that OneNote has
    > encountered a
    > problem and cannot complete this operation. I have all the upgrades
    > installed in Windows XP.
    >
    > I reviewed earlier questions in this forum from 2006-2008 but did not see
    > that the problem was ever fully answered.
    > --
    > Thankyou, Scott.
     
  3. Scott Wonser

    Scott Wonser Flightless Bird

    I do have SP2 installed and I could not find a .onecache file on my drive.
    Any other ideas?
    --
    Thankyou, Scott.


    "Ben M. Schorr, MVP" wrote:

    > Do you have Service Pack 2 for Office 2007 installed?
    > (http://www.microsoft.com/downloads/...18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en)
    >
    > You might try renaming the OneNote Cache file
    > (http://www.officeforlawyers.com/onenote/delcache.htm) and see if that
    > resolves it.
    >
    > --
    > -Ben-
    > Ben M. Schorr, MVP
    > Roland Schorr & Tower
    > http://www.rolandschorr.com
    > http://www.officeforlawyers.com/outlook.htm
    > Author: The Lawyer's Guide to Microsoft Outlook 2007:
    > http://tinyurl.com/ol4law-amazon
    >
    > "Scott Wonser" <ScottWonser@discussions.microsoft.com> wrote in message
    > news:8AFD983A-0C68-46A3-806E-8F92B960141D@microsoft.com...
    > > I recently upgraded to OneNote 2007 from ON2003. When I try to edit
    > > sections
    > > that were brought over from the 2003 sections I get an error message that
    > > reports I am using a section created in an earlier version of OneNote that
    > > needs to be upgraded. When I click on the message it begins the upgrade
    > > but
    > > I then receive an error message that indicates that OneNote has
    > > encountered a
    > > problem and cannot complete this operation. I have all the upgrades
    > > installed in Windows XP.
    > >
    > > I reviewed earlier questions in this forum from 2006-2008 but did not see
    > > that the problem was ever fully answered.
    > > --
    > > Thankyou, Scott.

    >
     
  4. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > I do have SP2 installed and I could not find a .onecache file on my drive.
    > Any other ideas?


    You HAVE a .onecache file !
    But you have to allow searching/showing hidden files/folders ...

    Bernd
     
  5. Scott Wonser

    Scott Wonser Flightless Bird

    I did find the onecache file and first tried renaming it. A new one was
    created but that didn't help. I then deleted both and that did not help
    either. I have tried upgrading just one section and all sections. In both
    cases the upgrade progress bar reaches about 80% then stops and a message
    pops up that says 'Onenote has encountered a problem and cannot complete this
    operation'. Any other ideas? I really appreciate your help.
    --
    Thankyou, Scott.


    "Bernd" wrote:

    >
    >
    > -------- Original-Nachricht --------
    >
    > > I do have SP2 installed and I could not find a .onecache file on my drive.
    > > Any other ideas?

    >
    > You HAVE a .onecache file !
    > But you have to allow searching/showing hidden files/folders ...
    >
    > Bernd
    > .
    >
     
  6. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > I did find the onecache file and first tried renaming it. A new one was
    > created but that didn't help. I then deleted both and that did not help
    > either. I have tried upgrading just one section and all sections. In both
    > cases the upgrade progress bar reaches about 80% then stops and a message
    > pops up that says 'Onenote has encountered a problem and cannot complete this
    > operation'. Any other ideas? I really appreciate your help.


    Two ideas:

    1. /safeboot option; see under header "SafeBoot":

    http://www.onenote-tips.com/troubleshooting.html

    2.
    a. close your nitebooks
    b. Save your notebooks anywhere
    c. open the backup notebooks from your File menu and try the conversion
    with them

    Bernd
     
  7. Scott Wonser

    Scott Wonser Flightless Bird

    One or a combination of these options worked. My sections have all been
    updated. Thankyou very much. Scott
    --
    Thankyou, Scott.


    "Bernd" wrote:

    >
    >
    > -------- Original-Nachricht --------
    >
    > > I did find the onecache file and first tried renaming it. A new one was
    > > created but that didn't help. I then deleted both and that did not help
    > > either. I have tried upgrading just one section and all sections. In both
    > > cases the upgrade progress bar reaches about 80% then stops and a message
    > > pops up that says 'Onenote has encountered a problem and cannot complete this
    > > operation'. Any other ideas? I really appreciate your help.

    >
    > Two ideas:
    >
    > 1. /safeboot option; see under header "SafeBoot":
    >
    > http://www.onenote-tips.com/troubleshooting.html
    >
    > 2.
    > a. close your nitebooks
    > b. Save your notebooks anywhere
    > c. open the backup notebooks from your File menu and try the conversion
    > with them
    >
    > Bernd
    > .
    >
     
  8. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > One or a combination of these options worked. My sections have all been
    > updated. Thankyou very much. Scott


    :)

    Bernd
     

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