> Is it likely that future MS I.IE. updates will resolve the problem?
No, and CrystalBall© tells me that "the problem" was getting "Page cannot be
displayed" errors after installing KB978207...
Error message after you install a Windows Internet Explorer update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
If tweaking your third-party firewall's settings [i.e., Norton Personal
Firewall] don't help, try the following:
1. Disable all NIS components (i.e., anti-virus; anti-spyware, any Norton
Add-ons; firewall) AND THEN enable the Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
[If KB978207 is not installed, skip to Step #4 now!]
2. Uninstall "Security Update for Windows Internet Explorer 7 [or 8]
(KB978207)" via Add/Remove Programs (make sure Show Updates box is checked
at top right) and reboot.
3. Re-do #1 above.
4. Open Internet Explorer (only) to
http://windowsupdate.microsoft.com |
Select CUSTOM and scan | Install any Critical Security Updates offered
(e.g., KB978207). If a Root Certificates update is listed in the Optional
Software updates category on the left-hand side of the scan results window,
install it to take full advantage of IE's enhanced security.
5. Reboot & make sure everything in #1 above is enabled again and that the
Windows Fireall is now disabled.
=====================================
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB978207).
LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB978207), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).
Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
JFN wrote:
> I think my problem started when I updated with KB978207, which I removed
> when I removed IE8.
>
> I have Norton Internet Security installed and fully uptodate with all its
> protection;I also get some protection from my ISP.
>
> Always used N.I.S.
> "PA Bear [MS MVP]" wrote:
>>> I'm now also dubious about I.E.7
>>
>> You should be more worried about your unpatched, vulnerable computer!
>> (Remember the Google vs. China brou-ha-ha 2 weeks ago? Well, KB978207
>> addresses that security vulnerability!
>>
>> It doesn't matter what browser you use, IE is part & parcel of Windows
>> and
>> must be kept fully-patched at all times.
>>
>> Is KB978207 installed or not?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed (and/or
>> uninstalled) IE7, IE8, and/or SP3?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought it)?
>>
>> JFN wrote:
>>> I've seen mention of my same problem in other forems,ng's but no
>>> resolution.
>>>
>>> Is it likely that future MS I.IE. updates will resolve the problem? - I
>>> would expect MS to be aware of problem;I have sent many 'error reports'.
>>>
>>> I have temporaily or permanently changed over to Firefox until such time
>>> I
>>> see info that suggests problem is resolved.
>>>
>>> Running XP SP3 Build 2600;I.E.7 ver.7.05730.13 ( I recently removed
>>> I.E.;but I'm now also dubious about I.E.7.
>>>
>>>> You cannot selectively stop "Auto Updates" for IE" automatically.
>>>>
>>>> Have you uninstalled the last "Auto Update" for IE or...?
>>>>
>>>> Do you think there might be a way to resolve any such DEP issues
>>>> without
>>>> "stopping Auto Updates" for IE?
>>>>
>>>> Cumulative Security Update sfor IE are usually released every two
>>>> months
>>>> so the next one is expected in April. As it, too, will be a cumulative
>>>> update (includes everything in all previous updates), are you planning
>>>> on
>>>> refraining from installing all further updates & leaving your system
>>>> subject to all of the security vulnerabilities addressed by these
>>>> updates?
>>>>
>>>> If you want assistance with your problem, whatever it may be, please
>>>> state
>>>> your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista
>>>> SP1;
>>>> Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version.
>>>>
>>>> JFN wrote:
>>>>> I.E. version; - because the last update has seized up my system! -
>>>>> associated I think with D.E.P.
>>>>>
>>>>>> Windows version? IE version? Why do you ask?
>>>>>>
>>>>>> JFN wrote:
>>>>>>> How do I stop Auto Updates for I.E.?