I am having a problem with one user on a computer being able to connect to the Internet. (Using Windows XP and Internet Explorer 7) Other users with the same permissions using the same computer are able to connect. When this user tries to connect he receives an "Internet Explorer cannot display the webpage" message. I have tried connecting to several different web pages with the same results. When I ran the Network Diagnostics tool the report was the following message: Under Network location detection info - Connecting through work or corporate network info - Redirecting user to support call Under HTTP, HTTPS, FTP connectivity info - FTP (Active): Successfully connected to ftp.microsoft.com info - HTTPS: Successfully connected to www.microsoft.com warn - HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established warn - HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established error - Could not make an HTTP connection I have the same results with his profile in Safe Mode with Networking. Same report run under different users comes up with no problems found. This problem started after using a malware remover to remove the Win32/Nuqel.E Trojan. Can anyone give me an idea of what to try to fix this?