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HTTP Error 12029

Discussion in 'Internet Explorer' started by Carol, Feb 10, 2010.

  1. Carol

    Carol Flightless Bird

    I am having a problem with one user on a computer being able to connect to
    the Internet. (Using Windows XP and Internet Explorer 7) Other users with
    the same permissions using the same computer are able to connect.

    When this user tries to connect he receives an "Internet Explorer cannot
    display the webpage" message. I have tried connecting to several different
    web pages with the same results. When I ran the Network Diagnostics tool the
    report was the following message:

    Under Network location detection
    info - Connecting through work or corporate network
    info - Redirecting user to support call

    Under HTTP, HTTPS, FTP connectivity
    info - FTP (Active): Successfully connected to ftp.microsoft.com
    info - HTTPS: Successfully connected to www.microsoft.com
    warn - HTTP: Error 12029 connecting to www.microsoft.com: A connection
    with the server could not be established
    warn - HTTP: Error 12029 connecting to www.hotmail.com: A connection with
    the server could not be established
    error - Could not make an HTTP connection

    I have the same results with his profile in Safe Mode with Networking.

    Same report run under different users comes up with no problems found.

    This problem started after using a malware remover to remove the
    Win32/Nuqel.E Trojan.

    Can anyone give me an idea of what to try to fix this?
     
  2. rob^_^

    rob^_^ Flightless Bird

    Hi Carol,

    I have not had that error myself so I am relying on web research for an
    answer...

    ref: http://www.tek-tips.com/viewthread.cfm?qid=1312169
    Ok disregard everything I said previously...... I can't believe I missed
    this.In IE go to Options, connections, lan settings and UNCHECK
    automatically detect my settings.That's it...... simple as that.I do this
    out of habit on new installs and for some reason I forgot to do it when
    started it up.I feel like such an idiot right now but I have seen countless
    posts about it in other forums and no one yest picked up on that. So I hope
    this helps someone else in the future because I know it will be a common
    problem.

    If that is the solution please post back and tell us what anti-virus program
    you are using>

    Regards.




    "Carol" <Carol@discussions.microsoft.com> wrote in message
    news:46D988A4-906F-4CF6-BD17-9E954DEA848C@microsoft.com...
    > I am having a problem with one user on a computer being able to connect to
    > the Internet. (Using Windows XP and Internet Explorer 7) Other users
    > with
    > the same permissions using the same computer are able to connect.
    >
    > When this user tries to connect he receives an "Internet Explorer cannot
    > display the webpage" message. I have tried connecting to several
    > different
    > web pages with the same results. When I ran the Network Diagnostics tool
    > the
    > report was the following message:
    >
    > Under Network location detection
    > info - Connecting through work or corporate network
    > info - Redirecting user to support call
    >
    > Under HTTP, HTTPS, FTP connectivity
    > info - FTP (Active): Successfully connected to ftp.microsoft.com
    > info - HTTPS: Successfully connected to www.microsoft.com
    > warn - HTTP: Error 12029 connecting to www.microsoft.com: A connection
    > with the server could not be established
    > warn - HTTP: Error 12029 connecting to www.hotmail.com: A connection with
    > the server could not be established
    > error - Could not make an HTTP connection
    >
    > I have the same results with his profile in Safe Mode with Networking.
    >
    > Same report run under different users comes up with no problems found.
    >
    > This problem started after using a malware remover to remove the
    > Win32/Nuqel.E Trojan.
    >
    > Can anyone give me an idea of what to try to fix this?
    >
    >
     
  3. Carol

    Carol Flightless Bird

    Good Morning Rob,

    Thanks for the reply -- unfortunately it didn't work. I'm beginning to
    think that may have something to do with just this individual's profile but I
    can't figure out what.

    Carol

    "rob^_^" wrote:

    > Hi Carol,
    >
    > I have not had that error myself so I am relying on web research for an
    > answer...
    >
    > ref: http://www.tek-tips.com/viewthread.cfm?qid=1312169
    > Ok disregard everything I said previously...... I can't believe I missed
    > this.In IE go to Options, connections, lan settings and UNCHECK
    > automatically detect my settings.That's it...... simple as that.I do this
    > out of habit on new installs and for some reason I forgot to do it when
    > started it up.I feel like such an idiot right now but I have seen countless
    > posts about it in other forums and no one yest picked up on that. So I hope
    > this helps someone else in the future because I know it will be a common
    > problem.
    >
    > If that is the solution please post back and tell us what anti-virus program
    > you are using>
    >
    > Regards.
    >
    >
    >
    >
    > "Carol" <Carol@discussions.microsoft.com> wrote in message
    > news:46D988A4-906F-4CF6-BD17-9E954DEA848C@microsoft.com...
    > > I am having a problem with one user on a computer being able to connect to
    > > the Internet. (Using Windows XP and Internet Explorer 7) Other users
    > > with
    > > the same permissions using the same computer are able to connect.
    > >
    > > When this user tries to connect he receives an "Internet Explorer cannot
    > > display the webpage" message. I have tried connecting to several
    > > different
    > > web pages with the same results. When I ran the Network Diagnostics tool
    > > the
    > > report was the following message:
    > >
    > > Under Network location detection
    > > info - Connecting through work or corporate network
    > > info - Redirecting user to support call
    > >
    > > Under HTTP, HTTPS, FTP connectivity
    > > info - FTP (Active): Successfully connected to ftp.microsoft.com
    > > info - HTTPS: Successfully connected to www.microsoft.com
    > > warn - HTTP: Error 12029 connecting to www.microsoft.com: A connection
    > > with the server could not be established
    > > warn - HTTP: Error 12029 connecting to www.hotmail.com: A connection with
    > > the server could not be established
    > > error - Could not make an HTTP connection
    > >
    > > I have the same results with his profile in Safe Mode with Networking.
    > >
    > > Same report run under different users comes up with no problems found.
    > >
    > > This problem started after using a malware remover to remove the
    > > Win32/Nuqel.E Trojan.
    > >
    > > Can anyone give me an idea of what to try to fix this?
    > >
    > >
     
  4. Carol

    Carol Flightless Bird

    Hi Rob,

    I finally tried the most logical solution - comparing the profiles of the
    two individuals who had logged on to the machine. (Don't know why I didn't
    think of it sooner - would have saved a lot of headaches!). All I had to do
    was UNCHECK everything in the Lan settings dialog box and it works perfectly.

    Thanks for your help

    Carol



    "rob^_^" wrote:

    > Hi Carol,
    >
    > I have not had that error myself so I am relying on web research for an
    > answer...
    >
    > ref: http://www.tek-tips.com/viewthread.cfm?qid=1312169
    > Ok disregard everything I said previously...... I can't believe I missed
    > this.In IE go to Options, connections, lan settings and UNCHECK
    > automatically detect my settings.That's it...... simple as that.I do this
    > out of habit on new installs and for some reason I forgot to do it when
    > started it up.I feel like such an idiot right now but I have seen countless
    > posts about it in other forums and no one yest picked up on that. So I hope
    > this helps someone else in the future because I know it will be a common
    > problem.
    >
    > If that is the solution please post back and tell us what anti-virus program
    > you are using>
    >
    > Regards.
    >
    >
    >
    >
    > "Carol" <Carol@discussions.microsoft.com> wrote in message
    > news:46D988A4-906F-4CF6-BD17-9E954DEA848C@microsoft.com...
    > > I am having a problem with one user on a computer being able to connect to
    > > the Internet. (Using Windows XP and Internet Explorer 7) Other users
    > > with
    > > the same permissions using the same computer are able to connect.
    > >
    > > When this user tries to connect he receives an "Internet Explorer cannot
    > > display the webpage" message. I have tried connecting to several
    > > different
    > > web pages with the same results. When I ran the Network Diagnostics tool
    > > the
    > > report was the following message:
    > >
    > > Under Network location detection
    > > info - Connecting through work or corporate network
    > > info - Redirecting user to support call
    > >
    > > Under HTTP, HTTPS, FTP connectivity
    > > info - FTP (Active): Successfully connected to ftp.microsoft.com
    > > info - HTTPS: Successfully connected to www.microsoft.com
    > > warn - HTTP: Error 12029 connecting to www.microsoft.com: A connection
    > > with the server could not be established
    > > warn - HTTP: Error 12029 connecting to www.hotmail.com: A connection with
    > > the server could not be established
    > > error - Could not make an HTTP connection
    > >
    > > I have the same results with his profile in Safe Mode with Networking.
    > >
    > > Same report run under different users comes up with no problems found.
    > >
    > > This problem started after using a malware remover to remove the
    > > Win32/Nuqel.E Trojan.
    > >
    > > Can anyone give me an idea of what to try to fix this?
    > >
    > >
     
  5. jainsley

    jainsley Flightless Bird

    I just fixed my Error 12029 problem moments ago by unchecking the Proxy server box in my LAN Settings. To get there in Windows XP Pro, go to START, SETTINGS, CONTROL PANEL, INTERNET OPTIONS, and then on the INTERNET PROPERTIES window, select the CONNECTIONS tab. Left click on LAN settings at the bottom and UNCHECK the PROXY SERVER box that says "Use a proxy server for your LAN ...). That's all it took for me, and my problem is now solved.

    ---
    frmsrcurl: http://msgroups.net/microsoft.public.internetexplorer.general/HTTP-Error-12029
     
  6. jainsley

    jainsley Flightless Bird

    I just fixed my Error 12029 problem moments ago by unchecking the Proxy server box in my LAN Settings. To get there in Windows XP Pro, go to START, SETTINGS, CONTROL PANEL, INTERNET OPTIONS, and then on the INTERNET PROPERTIES window, select the CONNECTIONS tab. Left click on LAN settings at the bottom and UNCHECK the PROXY SERVER box that says "Use a proxy server for your LAN ...). That's all it took for me, and my problem is now solved.

    ---
    frmsrcurl: http://msgroups.net/microsoft.public.internetexplorer.general/HTTP-Error-12029
     

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