HP wireless mouse died

[LouB]

HP Win7 home premium desktop
Added an HP wireless mouse worked fine.
Got magic jack and now the mouse will not work. Went back to wired mouse.
Contacted MJ and they were no help.
Anyone have experience with this?

TIA

Lou

 

[Bobble]

LouB <Lou@invalid.invalid> wrote in
news:4C34618B.3030201@invalid.invalid:

> HP Win7 home premium desktop
> Added an HP wireless mouse worked fine.
> Got magic jack and now the mouse will not work. Went back to wired
> mouse. Contacted MJ and they were no help.
> Anyone have experience with this?
>
> TIA
>
> Lou
>

Did you check the batteries? Maybe they picked that exact time to die.

 

[Chuck]

On 7/7/2010 94 AM, Bobble wrote:
> LouB<Lou@invalid.invalid> wrote in
> news:4C34618B.3030201@invalid.invalid:
>
>> HP Win7 home premium desktop
>> Added an HP wireless mouse worked fine.
>> Got magic jack and now the mouse will not work. Went back to wired
>> mouse. Contacted MJ and they were no help.
>> Anyone have experience with this?
>>
>> TIA
>>
>> Lou
>>
>
> Did you check the batteries? Maybe they picked that exact time to die.

"Got magic jack and now the mouse will not work"
You might try reinstalling the wireless mouse, and use a different USB
controller than the MJ uses. There have been reported problems with the
MJ software. Replacing the batteries before doing anything else is also
a good idea. Seems that is the most common fix when my wife complains
that her wireless mouse and keyboard don't work.

 

[Dick Mahar]

"Chuck" <cdknospam@cox.net> wrote in message
news:0I2Zn.9989$0A5.7910@newsfe22.iad...
> On 7/7/2010 94 AM, Bobble wrote:
>> LouB<Lou@invalid.invalid> wrote in
>> news:4C34618B.3030201@invalid.invalid:
>>
>>> HP Win7 home premium desktop
>>> Added an HP wireless mouse worked fine.
>>> Got magic jack and now the mouse will not work. Went back to wired
>>> mouse. Contacted MJ and they were no help.
>>> Anyone have experience with this?
>>>
>>> TIA
>>>
>>> Lou
>>>
>>
>> Did you check the batteries? Maybe they picked that exact time to die.
>
> "Got magic jack and now the mouse will not work"
> You might try reinstalling the wireless mouse, and use a different USB
> controller than the MJ uses. There have been reported problems with the
> MJ software. Replacing the batteries before doing anything else is also a
> good idea. Seems that is the most common fix when my wife complains that
> her wireless mouse and keyboard don't work.

Ensure that the mouse is close enough to its receiver....as close as
possible, and that the receiver is plugged in to a USB jack. Try swapping
the USB connection with a known good one. Some cordless meese have a reset
button on the underside that syncs them.

 

[LouB]

Bobble wrote:
> LouB <Lou@invalid.invalid> wrote in
> news:4C34618B.3030201@invalid.invalid:
>
>> HP Win7 home premium desktop
>> Added an HP wireless mouse worked fine.
>> Got magic jack and now the mouse will not work. Went back to wired
>> mouse. Contacted MJ and they were no help.
>> Anyone have experience with this?
>>
>> TIA
>>
>> Lou
>>
>
> Did you check the batteries? Maybe they picked that exact time to die.

Yes

 

[LouB]

Chuck wrote:
> On 7/7/2010 94 AM, Bobble wrote:
>> LouB<Lou@invalid.invalid> wrote in
>> news:4C34618B.3030201@invalid.invalid:
>>
>>> HP Win7 home premium desktop
>>> Added an HP wireless mouse worked fine.
>>> Got magic jack and now the mouse will not work. Went back to wired
>>> mouse. Contacted MJ and they were no help.
>>> Anyone have experience with this?
>>>
>>> TIA
>>>
>>> Lou
>>>
>>
>> Did you check the batteries? Maybe they picked that exact time to die.
>
> "Got magic jack and now the mouse will not work"
> You might try reinstalling the wireless mouse, and use a different USB
> controller than the MJ uses. There have been reported problems with the
> MJ software. Replacing the batteries before doing anything else is also
> a good idea. Seems that is the most common fix when my wife complains
> that her wireless mouse and keyboard don't work.

I have 6 USB ports and have tried 4.
Also fresh battery

 

[LouB]

Dick Mahar wrote:
>
>
> "Chuck" <cdknospam@cox.net> wrote in message
> news:0I2Zn.9989$0A5.7910@newsfe22.iad...
>> On 7/7/2010 94 AM, Bobble wrote:
>>> LouB<Lou@invalid.invalid> wrote in
>>> news:4C34618B.3030201@invalid.invalid:
>>>
>>>> HP Win7 home premium desktop
>>>> Added an HP wireless mouse worked fine.
>>>> Got magic jack and now the mouse will not work. Went back to wired
>>>> mouse. Contacted MJ and they were no help.
>>>> Anyone have experience with this?
>>>>
>>>> TIA
>>>>
>>>> Lou
>>>>
>>>
>>> Did you check the batteries? Maybe they picked that exact time to die.
>>
>> "Got magic jack and now the mouse will not work"
>> You might try reinstalling the wireless mouse, and use a different USB
>> controller than the MJ uses. There have been reported problems with
>> the MJ software. Replacing the batteries before doing anything else is
>> also a good idea. Seems that is the most common fix when my wife
>> complains that her wireless mouse and keyboard don't work.
>
> Ensure that the mouse is close enough to its receiver....as close as
> possible, and that the receiver is plugged in to a USB jack. Try
> swapping the USB connection with a known good one. Some cordless meese
> have a reset button on the underside that syncs them.

It WAS WORKING fine. Tried all the stuff mentioned. Tried reset button
repeatedly.

 

[Char Jackson]

On Wed, 07 Jul 2010 2058 -0400, LouB <Lou@invalid.invalid> wrote:

>Dick Mahar wrote:
>>
>>
>> "Chuck" <cdknospam@cox.net> wrote in message
>> news:0I2Zn.9989$0A5.7910@newsfe22.iad...
>>> On 7/7/2010 94 AM, Bobble wrote:
>>>> LouB<Lou@invalid.invalid> wrote in
>>>> news:4C34618B.3030201@invalid.invalid:
>>>>
>>>>> HP Win7 home premium desktop
>>>>> Added an HP wireless mouse worked fine.
>>>>> Got magic jack and now the mouse will not work. Went back to wired
>>>>> mouse. Contacted MJ and they were no help.
>>>>> Anyone have experience with this?
>>>>>
>>>>> TIA
>>>>>
>>>>> Lou
>>>>>
>>>>
>>>> Did you check the batteries? Maybe they picked that exact time to die.
>>>
>>> "Got magic jack and now the mouse will not work"
>>> You might try reinstalling the wireless mouse, and use a different USB
>>> controller than the MJ uses. There have been reported problems with
>>> the MJ software. Replacing the batteries before doing anything else is
>>> also a good idea. Seems that is the most common fix when my wife
>>> complains that her wireless mouse and keyboard don't work.
>>
>> Ensure that the mouse is close enough to its receiver....as close as
>> possible, and that the receiver is plugged in to a USB jack. Try
>> swapping the USB connection with a known good one. Some cordless meese
>> have a reset button on the underside that syncs them.
>
>It WAS WORKING fine. Tried all the stuff mentioned. Tried reset button
>repeatedly.

Does the mouse magically begin working again as soon as you remove the
MJ dongle?

 

[Dick Mahar]

"LouB" <Lou@invalid.invalid> wrote in message
news:4C351CB3.9080700@invalid.invalid...
> Bobble wrote:
>> LouB <Lou@invalid.invalid> wrote in
>> news:4C34618B.3030201@invalid.invalid:
>>> HP Win7 home premium desktop
>>> Added an HP wireless mouse worked fine.
>>> Got magic jack and now the mouse will not work. Went back to wired
>>> mouse. Contacted MJ and they were no help.
>>> Anyone have experience with this?
>>>
>>> TIA
>>>
>>> Lou
>>>
>>
>> Did you check the batteries? Maybe they picked that exact time to die.
>
> Yes
Try the mouse on a different PC. If that don't work. bring it back to
Walmart!

 

[Guest]

SO BUY A NEW ONE, JUST FYI, THREAD CLOSED!

 

[LouB]

Dick Mahar wrote:
>
>
> "LouB" <Lou@invalid.invalid> wrote in message
> news:4C351CB3.9080700@invalid.invalid...
>> Bobble wrote:
>>> LouB <Lou@invalid.invalid> wrote in
>>> news:4C34618B.3030201@invalid.invalid:
>>>> HP Win7 home premium desktop
>>>> Added an HP wireless mouse worked fine.
>>>> Got magic jack and now the mouse will not work. Went back to wired
>>>> mouse. Contacted MJ and they were no help.
>>>> Anyone have experience with this?
>>>>
>>>> TIA
>>>>
>>>> Lou
>>>>
>>>
>>> Did you check the batteries? Maybe they picked that exact time to die.
>>
>> Yes
> Try the mouse on a different PC. If that don't work. bring it back to
> Walmart!

Good point. Will try (not walmart though)

 

[Mr2U]

>SO BUY A NEW ONE, JUST FYI, THREAD CLOSED!

Reopened!