How do I stop Office from repeatedly asking for name and initials

[thixsonMCS]

I manage a school network running XP with Office 2007. When users open Word
or PowerPoint 2007, it asks for their name and initials like it would the
first time they opened it, and the users enter them as usual. But then
Office starts asking for them again and again every few seconds, making it
impossible to accomplish anything. I have no clue what would be causing this
to happen, as we've had this setup for over a year now and it just started
happening.
Any help would be appreciated.

 

[Pnoahjones]

Hi thixsonMCS, dont know if this will help i was serching and looking for
problems like your and found this

http://technet.microsoft.com/en-us/library/cc179055.aspx#section4

Very Bottom the removing default user creditials and enabling them again
might help

pnoahjones



"thixsonMCS" wrote:

> I manage a school network running XP with Office 2007. When users open Word
> or PowerPoint 2007, it asks for their name and initials like it would the
> first time they opened it, and the users enter them as usual. But then
> Office starts asking for them again and again every few seconds, making it
> impossible to accomplish anything. I have no clue what would be causing this
> to happen, as we've had this setup for over a year now and it just started
> happening.
> Any help would be appreciated.