After Windows 7 froze up, I had to turn the power off. When I turned it on again, it said that there were no disks in the computer! After a few tries, it finally saw the hard disk and dvd drive, but: The DVD drive won't read any discs. Windows just keeps telling me to "put a disc in the drive". I've tried many discs, including CDs I've played before, and nothing works. I've uninstalled the drive and restarted the computer, it reinstalled the drive, but it still doesn't work. My printer (Samsung ML-2010) was first "offline", then, after I unchecked "Use printer offline", I got "Printer error" when I tried to print. I removed the printer in the control panel, but when I restarted the computer, Windows 7 doesn't find it. I can't do a repair install because the DVD drive doesn't work!
On 8/5/2010 10:20 AM, Roy wrote: > After Windows 7 froze up, I had to turn the power off. When I turned > it on again, it said that there were no disks in the computer! After a > few tries, it finally saw the hard disk and dvd drive, but: > > The DVD drive won't read any discs. Windows just keeps telling > me to "put a disc in the drive". I've tried many discs, including CDs > I've played before, and nothing works. I've uninstalled the drive and > restarted the computer, it reinstalled the drive, but it still > doesn't work. > > My printer (Samsung ML-2010) was first "offline", then, after > I unchecked "Use printer offline", I got "Printer error" when I tried > to print. I removed the printer in the control panel, but when I > restarted the computer, Windows 7 doesn't find it. > > I can't do a repair install because the DVD drive doesn't > work! > Do a restore point to sometime before the problem. -- "There are no jobs that Americans will not do. There are jobs Americans will not be hired for because an illegal alien has taken it." "Illegal Alien = Job Thief" http://www.bobhatch.com http://www.tdsrvresort.com http://www.keepazsafe.com/
On Thu, 05 Aug 2010 11:55:17 -0700, Bob Hatch wrote: >> I can't do a repair install because the DVD drive doesn't >> work! >> > >Do a restore point to sometime before the problem. If it can't boot from the Windows installation CD it's more likely to me hardware, either the DVD or the motherboard. If it doesn't even try to boot from the DVD check that boot from DVD is enabled in the BIOS. -- Regards - Rodney Pont The from address exists but is mostly dumped, please send any emails to the address below e-mail rpont (at) gmail (dot) com
On Thu, 05 Aug 2010 20:101 +0100 (BST), "Rodney Pont" <r.pont@infohit.fsnet.co.uk> wrote: >On Thu, 05 Aug 2010 11:55:17 -0700, Bob Hatch wrote: > >>> I can't do a repair install because the DVD drive doesn't >>> work! >>> >> >>Do a restore point to sometime before the problem. > >If it can't boot from the Windows installation CD it's more likely to >me hardware, either the DVD or the motherboard. If it doesn't even try >to boot from the DVD check that boot from DVD is enabled in the BIOS. Thanks, guys. The printer problem turned out to be the cable (Duh!), but I don't understand: How could a crash kill the DVD drive? But Ubuntu doesn't see it either! BTW, System Restore has NEVER worked for me....
On Thu, 05 Aug 2010 14:259 -0500, Roy wrote: >Thanks, guys. The printer problem turned out to be the cable (Duh!), >but I don't understand: How could a crash kill the DVD drive? But >Ubuntu doesn't see it either! The crash itself wouldn't but the cause of the crash might have, it could have been a power spike, or it could be the drive failed and caused the crash. Is it visible in the BIOS? You need to look because if it's disabled there or not visible nothing will see it. If it's a SATA drive you could try it on another port. -- Regards - Rodney Pont The from address exists but is mostly dumped, please send any emails to the address below e-mail rpont (at) gmail (dot) com
On Thu, 05 Aug 2010 21:05:08 +0100 (BST), "Rodney Pont" <r.pont@infohit.fsnet.co.uk> wrote: >On Thu, 05 Aug 2010 14:259 -0500, Roy wrote: > >>Thanks, guys. The printer problem turned out to be the cable (Duh!), >>but I don't understand: How could a crash kill the DVD drive? But >>Ubuntu doesn't see it either! > >The crash itself wouldn't but the cause of the crash might have, it >could have been a power spike, or it could be the drive failed and >caused the crash. Is it visible in the BIOS? You need to look because >if it's disabled there or not visible nothing will see it. If it's a >SATA drive you could try it on another port. There's another port? Wow, I love Usenet--you guys are so knowledgeable, and such a quick response! Thanks again, Rodney. I'll try that.
Try the following http://support.microsoft.com/kb/939052/en-us -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "Roy" <rfeni@webspanning.net> wrote in message newscsl5696vpcnpnljutfhtb7m62k6gkh1su@4ax.com... > After Windows 7 froze up, I had to turn the power off. When I turned > it on again, it said that there were no disks in the computer! After a > few tries, it finally saw the hard disk and dvd drive, but: > > The DVD drive won't read any discs. Windows just keeps telling > me to "put a disc in the drive". I've tried many discs, including CDs > I've played before, and nothing works. I've uninstalled the drive and > restarted the computer, it reinstalled the drive, but it still > doesn't work. > > My printer (Samsung ML-2010) was first "offline", then, after > I unchecked "Use printer offline", I got "Printer error" when I tried > to print. I removed the printer in the control panel, but when I > restarted the computer, Windows 7 doesn't find it. > > I can't do a repair install because the DVD drive doesn't > work! >
On Thu, 05 Aug 2010 14:259 -0500, Roy wrote: > On Thu, 05 Aug 2010 20:101 +0100 (BST), "Rodney Pont" > <r.pont@infohit.fsnet.co.uk> wrote: > >>On Thu, 05 Aug 2010 11:55:17 -0700, Bob Hatch wrote: >> >>>> I can't do a repair install because the DVD drive doesn't >>>> work! >>>> >>> >>>Do a restore point to sometime before the problem. >> >>If it can't boot from the Windows installation CD it's more likely to >>me hardware, either the DVD or the motherboard. If it doesn't even try >>to boot from the DVD check that boot from DVD is enabled in the BIOS. > > Thanks, guys. The printer problem turned out to be the cable (Duh!), > but I don't understand: How could a crash kill the DVD drive? But > Ubuntu doesn't see it either! > > BTW, System Restore has NEVER worked for me.... That last remark: do you run Norton AV or Internet Security? They interfere with System Restore (or at least IS does). The proper fix is to go to Norton's configuration and turn off the option for Norton to protect itself. My own de facto fix is to run System Restore, and when it fails, *then* go to the settings and turn off self-protection. -- Gene E. Bloch (Stumbling Bloch)
"Peter Foldes" <okf22@hotmail.com> wrote in message news:i3feq9$34r$1@speranza.aioe.org... > Try the following > http://support.microsoft.com/kb/939052/en-us > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > http://www.microsoft.com/protect Thanks, but the DVD burner problem might be solved. When I took it out, I could hear something rattling around inside. I shook all kinds of chunks of plastic out of it. I don't even remember a disc exploding! Maybe that's why it couldn't read any discs I put in, though it has been in the past. Maybe a chunk of plastic shifted and blocked the laser or whatever. I've ordered a new one, anyway.
> "Peter Foldes" <okf22@hotmail.com> wrote in message > news:i3feq9$34r$1@speranza.aioe.org... >> Try the following >> http://support.microsoft.com/kb/939052/en-us >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> http://www.microsoft.com/protect > > Thanks, but the DVD burner problem might be solved. When I took it out, I > could hear something rattling around inside. I shook all kinds of chunks > of plastic out of it. I don't even remember a disc exploding! Maybe that's > why it couldn't read any discs I put in, though it has been in the past. > Maybe a chunk of plastic shifted and blocked the laser or whatever. I've > ordered a new one, anyway. > "Roy Fenimore" <rfeni@webspanning.net> wrote in message news:4c5dbdf8$0$32727$c3e8da3@news.astraweb.com... But actually, those pieces of plastic seem a little to thin and flexible to have ever been a CD or DVD. (Though I remember now I did have something from Netflix disintegrate in there, long ago. It worked after that, though.) Could it be a part from the drive? When I took it apart, I didn't see anything missing.
On 8/7/2010 5:01 PM, Roy Fenimore wrote: >> "Peter Foldes"<okf22@hotmail.com> wrote in message >> news:i3feq9$34r$1@speranza.aioe.org... >>> Try the following >>> http://support.microsoft.com/kb/939052/en-us >>> -- >>> Peter >>> >>> Please Reply to Newsgroup for the benefit of others >>> Requests for assistance by email can not and will not be acknowledged. >>> http://www.microsoft.com/protect >> >> Thanks, but the DVD burner problem might be solved. When I took it out, I >> could hear something rattling around inside. I shook all kinds of chunks >> of plastic out of it. I don't even remember a disc exploding! Maybe that's >> why it couldn't read any discs I put in, though it has been in the past. >> Maybe a chunk of plastic shifted and blocked the laser or whatever. I've >> ordered a new one, anyway. >> > > "Roy Fenimore"<rfeni@webspanning.net> wrote in message > news:4c5dbdf8$0$32727$c3e8da3@news.astraweb.com... > > But actually, those pieces of plastic seem a little to thin and flexible to > have ever been a CD or DVD. (Though I remember now I did have something from > Netflix disintegrate in there, long ago. It worked after that, though.) > Could it be a part from the drive? When I took it apart, I didn't see > anything missing. > > IF the drive works after all that, it's a fairly decent drive!
"Roy Fenimore" <rfeni@webspanning.net> wrote in message news:4c5dc99f$0$32741$c3e8da3@news.astraweb.com... > >> "Peter Foldes" <okf22@hotmail.com> wrote in message >> news:i3feq9$34r$1@speranza.aioe.org... >>> Try the following >>> http://support.microsoft.com/kb/939052/en-us >>> -- >>> Peter >>> >>> Please Reply to Newsgroup for the benefit of others >>> Requests for assistance by email can not and will not be acknowledged. >>> http://www.microsoft.com/protect >> >> Thanks, but the DVD burner problem might be solved. When I took it out, I >> could hear something rattling around inside. I shook all kinds of chunks >> of plastic out of it. I don't even remember a disc exploding! Maybe >> that's why it couldn't read any discs I put in, though it has been in the >> past. Maybe a chunk of plastic shifted and blocked the laser or whatever. >> I've ordered a new one, anyway. >> > > "Roy Fenimore" <rfeni@webspanning.net> wrote in message > news:4c5dbdf8$0$32727$c3e8da3@news.astraweb.com... > > But actually, those pieces of plastic seem a little to thin and flexible > to have ever been a CD or DVD. (Though I remember now I did have something > from Netflix disintegrate in there, long ago. It worked after that, > though.) Could it be a part from the drive? When I took it apart, I didn't > see anything missing. > Kids?
Never had 'em, never regretted it. I live alone, Bill. Just me and my computer(s). "Bill" <willy@home.com> wrote in message news:zRO7o.3087$FH2.1036@viwinnwfe02.internal.bigpond.com... > > > "Roy Fenimore" <rfeni@webspanning.net> wrote in message > news:4c5dc99f$0$32741$c3e8da3@news.astraweb.com... >> >>> "Peter Foldes" <okf22@hotmail.com> wrote in message >>> news:i3feq9$34r$1@speranza.aioe.org... >>>> Try the following >>>> http://support.microsoft.com/kb/939052/en-us >>>> -- >>>> Peter >>>> >>>> Please Reply to Newsgroup for the benefit of others >>>> Requests for assistance by email can not and will not be acknowledged. >>>> http://www.microsoft.com/protect >>> >>> Thanks, but the DVD burner problem might be solved. When I took it out, >>> I could hear something rattling around inside. I shook all kinds of >>> chunks of plastic out of it. I don't even remember a disc exploding! >>> Maybe that's why it couldn't read any discs I put in, though it has been >>> in the past. Maybe a chunk of plastic shifted and blocked the laser or >>> whatever. I've ordered a new one, anyway. >>> >> >> "Roy Fenimore" <rfeni@webspanning.net> wrote in message >> news:4c5dbdf8$0$32727$c3e8da3@news.astraweb.com... >> >> But actually, those pieces of plastic seem a little to thin and flexible >> to have ever been a CD or DVD. (Though I remember now I did have >> something from Netflix disintegrate in there, long ago. It worked after >> that, though.) Could it be a part from the drive? When I took it apart, I >> didn't see anything missing. >> > > Kids?