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HELP REQUIRED PLEASE

Discussion in 'Windows Media' started by TREBOR, Mar 6, 2010.

  1. TREBOR

    TREBOR Flightless Bird

    Hi, I have vista,wmp ver 11.It suddenly today will not play my music on my
    computer.When trying to play normal mp3s it says"windows cannot access.You
    may not have appropriate permissions to access the item".Nothing has altered
    ive played my music for a long time,all my updates are done.The same
    music,mp3 files can be played on other players i have on my computer.Whats
    happening.

    Help appreciated
    Robert
     
  2. On Sat, 6 Mar 2010 05:47:01 -0800, TREBOR
    <TREBOR@discussions.microsoft.com> wrote:

    >Hi, I have vista,wmp ver 11.It suddenly today will not play my music on my
    >computer.When trying to play normal mp3s it says"windows cannot access.You
    >may not have appropriate permissions to access the item".Nothing has altered
    >ive played my music for a long time,all my updates are done.The same
    >music,mp3 files can be played on other players i have on my computer.Whats
    >happening.


    It sounds worth checking the files really are still in the place you
    expect them - or rather, the place media player thinks they are when
    it added them ot the media library,

    Find an unplayable file in the media player library, and right-click
    it. From the popup menu, choose "Open file location"

    Can you see the file in the folder which is shown (or does that folder
    even still exist ? Perhaps it was moved in Windows Explorer for
    example)

    Then right-click the file in WMP, and choose Properties - look at the
    Location entry. Make sure it really does end in .mp3 and not .aac or
    ..m4a, for starters.

    If the file has moved, either you have dragged the folder elsewhere
    using windows explorer, and WMP hasn't noticed - for example is it
    possible the [album] folder was moved to an external hard disk instead
    of being in My Music folder ?

    Alternatively, "other players" - such as iTunes - may move files to
    another location themselves, when they're first installed, and it's
    not obvious what it's up to when you frist run the program that it's
    going to move files around.

    iTunes may also convert files to .aac audio format which needs a
    plugin for media player to play it back, unlike MP3 or WMA audio.

    HTH
    Cheers - Neil
    ------------------------------------------------
    Digital Media MVP : 2004-2010
    http://mvp.support.microsoft.com/mvpfaqs
     

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