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Help files not working in Office 2007

Discussion in 'Microsoft Office' started by JMDnl, Jan 27, 2010.

  1. JMDnl

    JMDnl Flightless Bird

    Any time I try to use the help function in any of my Office 2007 products
    (small business suite) I recieve a message stating there is a problem with
    one or more of the help files, and to repair installation. I have done this
    several times both with the disk and with add/remove software, and run
    diagnostics, but nothing has helped.
    I am running Windows 7 on a brand new computer. Any ideas? Thanks!!!
     
  2. beejayee

    beejayee Flightless Bird

    I am having the same problem except that I am using a 10 year old computer
    and the HELP files have been loading just fine up to the last week or so. I
    thought it might have been a popup blocker but nothing I do seems to fix it.
    It is very frustrating for an 85 year old.

    "JMDnl" wrote:

    > Any time I try to use the help function in any of my Office 2007 products
    > (small business suite) I recieve a message stating there is a problem with
    > one or more of the help files, and to repair installation. I have done this
    > several times both with the disk and with add/remove software, and run
    > diagnostics, but nothing has helped.
    > I am running Windows 7 on a brand new computer. Any ideas? Thanks!!!
     
  3. Bob I

    Bob I Flightless Bird

    Perhaps this thread holds the answer
    http://social.technet.microsoft.com...d/95fc977a-5b66-4fff-80e1-92d0d97865f5?ppud=4

    beejayee wrote:
    > I am having the same problem except that I am using a 10 year old computer
    > and the HELP files have been loading just fine up to the last week or so. I
    > thought it might have been a popup blocker but nothing I do seems to fix it.
    > It is very frustrating for an 85 year old.
    >
    > "JMDnl" wrote:
    >
    >
    >>Any time I try to use the help function in any of my Office 2007 products
    >>(small business suite) I recieve a message stating there is a problem with
    >>one or more of the help files, and to repair installation. I have done this
    >>several times both with the disk and with add/remove software, and run
    >>diagnostics, but nothing has helped.
    >>I am running Windows 7 on a brand new computer. Any ideas? Thanks!!!
     

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