Whenever you get any problems like this, the first thing you
should always do is to run Office diagnostics. Office Diagnostics
is a very powerful tool to reset your Office setup to default
level as far as all connections to various files are concerned.
you don't need your Office CD to run Office diagnostics because
all the files are cached on your HD if you have followed the
default setup.
Please do this and then let us know whether or not it worked and
if it didn't work please provide any error messages you you got on
the screen.
hth
Catrina wrote:
>
> I am running Windows XP Pro SP 2 and Office 2007 - and this is the second
> time I have lost my Help files. My IT department nor I could figure out a
> way to fix it without reinstalling office and losing all my settings. Has
> anyone else had this problem and found a solution?
> --
> Catrina
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