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HELP Files Missing

Discussion in 'Microsoft Office' started by Catrina, Apr 30, 2010.

  1. Catrina

    Catrina Flightless Bird

    I am running Windows XP Pro SP 2 and Office 2007 - and this is the second
    time I have lost my Help files. My IT department nor I could figure out a
    way to fix it without reinstalling office and losing all my settings. Has
    anyone else had this problem and found a solution?
    --
    Catrina
     
  2. LD5SZRA

    LD5SZRA Flightless Bird

    Whenever you get any problems like this, the first thing you
    should always do is to run Office diagnostics. Office Diagnostics
    is a very powerful tool to reset your Office setup to default
    level as far as all connections to various files are concerned.
    you don't need your Office CD to run Office diagnostics because
    all the files are cached on your HD if you have followed the
    default setup.

    Please do this and then let us know whether or not it worked and
    if it didn't work please provide any error messages you you got on
    the screen.

    hth


    Catrina wrote:
    >
    > I am running Windows XP Pro SP 2 and Office 2007 - and this is the second
    > time I have lost my Help files. My IT department nor I could figure out a
    > way to fix it without reinstalling office and losing all my settings. Has
    > anyone else had this problem and found a solution?
    > --
    > Catrina


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