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having problems completing shutdown in windows xp

Discussion in 'Windows XP' started by Edward Letendre, Jan 15, 2010.

  1. Edward Letendre

    Edward Letendre Flightless Bird

    I have a very strange situation with two computers I use. In my case, both
    computers attempt to shutdown but the shutdown process never completes. In
    this situation, the computer begins to shutdown and it goes through the
    shutdown process but after more than 30 minutes, the computer still does not
    shutdown and I have to manually shut the computer down by pressing and
    holding the power switch. In both cases I have not installed any software
    that would interfer with the shutdown process such as Nero (I did some
    research online but none of the suggestions helped). What could be causing
    this problem and what can I do about it (there are no specific error
    messages, just the shutdown message and the grayed out screen, but nothing
    else).
     
  2. db

    db Flightless Bird

    there are a number of processes
    that occur during shutdown.

    for example one process is making
    a final entry into the registry.

    another is to turn off/power down
    hard ware and turn off services.

    what I would do is to begin analyzing
    the issue is to test windows performance
    in safe mode, then safe mode w/network.

    if windows functions perfectly in the
    safe modes,

    then you can likely attribute the problem
    to either a third party program or
    device driver.


    --
    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - @Hotmail.com
    - nntp Postologist
    ~ "share the nirvana" - dbZen

    ~~~~~~~~~~~~~~~
    >
    >


    "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
    message news:B1E6C318-F367-4C4F-8458-1E981ACAC718@microsoft.com...
    > I have a very strange situation with two computers I use. In my case,
    > both
    > computers attempt to shutdown but the shutdown process never completes.
    > In
    > this situation, the computer begins to shutdown and it goes through the
    > shutdown process but after more than 30 minutes, the computer still does
    > not
    > shutdown and I have to manually shut the computer down by pressing and
    > holding the power switch. In both cases I have not installed any software
    > that would interfer with the shutdown process such as Nero (I did some
    > research online but none of the suggestions helped). What could be
    > causing
    > this problem and what can I do about it (there are no specific error
    > messages, just the shutdown message and the grayed out screen, but nothing
    > else).
     
  3. Gerry

    Gerry Flightless Bird

    Edward

    Download and install the User Profile Hive Cleanup Service
    Download details: User Profile Hive Cleanup Service
    http://snipurl.com/5b61

    UPHClean v1.6d readme.txt
    http://snipurl.com/ko8m

    This site is not totally up to date but it is worth a look
    http://www.aumha.org/win4/a/shutdown.htm

    Is your system free from error?

    Have a look in the System and Application logs in Event Viewer for
    Errors and Warnings and post copies here. Don't post any more than 48
    hours ago.

    You can access Event Viewer by selecting Start, Control Panel,
    Administrative Tools, and Event Viewer. When researching the meaning
    of the error, information regarding Event ID, Source and Description
    are important.

    A tip for posting copies of Error Reports! Run Event Viewer and double
    click on the error you want to copy. In the window, which appears is a
    button resembling two pages. Click the button and close Event
    Viewer.Now start your message (email) and do a paste into the body of
    the message. Make sure this is the first paste after exiting from
    Event Viewer.


    --


    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~



    Edward Letendre wrote:
    > I have a very strange situation with two computers I use. In my
    > case, both computers attempt to shutdown but the shutdown process
    > never completes. In this situation, the computer begins to shutdown
    > and it goes through the shutdown process but after more than 30
    > minutes, the computer still does not shutdown and I have to manually
    > shut the computer down by pressing and holding the power switch. In
    > both cases I have not installed any software that would interfer with
    > the shutdown process such as Nero (I did some research online but
    > none of the suggestions helped). What could be causing this problem
    > and what can I do about it (there are no specific error messages,
    > just the shutdown message and the grayed out screen, but nothing
    > else).
     
  4. Edward Letendre

    Edward Letendre Flightless Bird

    The computer rebooted successfully in safe mode and safe mode with netowrking
    turned on. So I am not sure what driver or program is causing the problem.
    Is there a way to find. out?

    "db" wrote:

    > there are a number of processes
    > that occur during shutdown.
    >
    > for example one process is making
    > a final entry into the registry.
    >
    > another is to turn off/power down
    > hard ware and turn off services.
    >
    > what I would do is to begin analyzing
    > the issue is to test windows performance
    > in safe mode, then safe mode w/network.
    >
    > if windows functions perfectly in the
    > safe modes,
    >
    > then you can likely attribute the problem
    > to either a third party program or
    > device driver.
    >
    >
    > --
    > db·´¯`·...¸><)))º>
    > DatabaseBen, Retired Professional
    > - Systems Analyst
    > - Database Developer
    > - Accountancy
    > - Veteran of the Armed Forces
    > - @Hotmail.com
    > - nntp Postologist
    > ~ "share the nirvana" - dbZen
    >
    > ~~~~~~~~~~~~~~~
    > >
    > >

    >
    > "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
    > message news:B1E6C318-F367-4C4F-8458-1E981ACAC718@microsoft.com...
    > > I have a very strange situation with two computers I use. In my case,
    > > both
    > > computers attempt to shutdown but the shutdown process never completes.
    > > In
    > > this situation, the computer begins to shutdown and it goes through the
    > > shutdown process but after more than 30 minutes, the computer still does
    > > not
    > > shutdown and I have to manually shut the computer down by pressing and
    > > holding the power switch. In both cases I have not installed any software
    > > that would interfer with the shutdown process such as Nero (I did some
    > > research online but none of the suggestions helped). What could be
    > > causing
    > > this problem and what can I do about it (there are no specific error
    > > messages, just the shutdown message and the grayed out screen, but nothing
    > > else).

    >
    > .
    >
     
  5. db

    db Flightless Bird

    while in safe mode, execute
    something called "clean boot"

    a clean boot will start normal
    mode without third party programs
    and services.

    if the clean boot fixes the problem
    then the culprit was disabled via
    the clean boot.

    --------------------

    either in normal mode or safe
    mode click on the start button>
    run>msconfig

    after you run msconfig a window
    will pop up and give you the
    opportunity to disable non
    microsoft programs and services.

    under the start tab, uncheck all
    items and click apply.

    you may want to jot down what
    all you unchecked/disabled.

    then under services tab, "hide"
    all microsoft services and what
    remains can be disabled as well.

    afterwards reboot and see if normal
    mode performs better.

    --
    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - @Hotmail.com
    - nntp Postologist
    ~ "share the nirvana" - dbZen

    ~~~~~~~~~~~~~~~
    >
    >


    "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
    message news:4513D603-C2AD-44BA-AFE7-21C074A42978@microsoft.com...
    > The computer rebooted successfully in safe mode and safe mode with
    > netowrking
    > turned on. So I am not sure what driver or program is causing the
    > problem.
    > Is there a way to find. out?
    >
    > "db" wrote:
    >
    >> there are a number of processes
    >> that occur during shutdown.
    >>
    >> for example one process is making
    >> a final entry into the registry.
    >>
    >> another is to turn off/power down
    >> hard ware and turn off services.
    >>
    >> what I would do is to begin analyzing
    >> the issue is to test windows performance
    >> in safe mode, then safe mode w/network.
    >>
    >> if windows functions perfectly in the
    >> safe modes,
    >>
    >> then you can likely attribute the problem
    >> to either a third party program or
    >> device driver.
    >>
    >>
    >> --
    >> db·´¯`·...¸><)))º>
    >> DatabaseBen, Retired Professional
    >> - Systems Analyst
    >> - Database Developer
    >> - Accountancy
    >> - Veteran of the Armed Forces
    >> - @Hotmail.com
    >> - nntp Postologist
    >> ~ "share the nirvana" - dbZen
    >>
    >> ~~~~~~~~~~~~~~~
    >> >
    >> >

    >>
    >> "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
    >> message news:B1E6C318-F367-4C4F-8458-1E981ACAC718@microsoft.com...
    >> > I have a very strange situation with two computers I use. In my case,
    >> > both
    >> > computers attempt to shutdown but the shutdown process never completes.
    >> > In
    >> > this situation, the computer begins to shutdown and it goes through the
    >> > shutdown process but after more than 30 minutes, the computer still
    >> > does
    >> > not
    >> > shutdown and I have to manually shut the computer down by pressing and
    >> > holding the power switch. In both cases I have not installed any
    >> > software
    >> > that would interfer with the shutdown process such as Nero (I did some
    >> > research online but none of the suggestions helped). What could be
    >> > causing
    >> > this problem and what can I do about it (there are no specific error
    >> > messages, just the shutdown message and the grayed out screen, but
    >> > nothing
    >> > else).

    >>
    >> .
    >>
     

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