What Leonard said.
<canned>
No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via telephone (based on your locale) and has been
extended until 02 July 2010. Customers must be running Windows XP or Windows
Vista in a non-domain environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales:
https://support.microsoft.com/oas/default.aspx?&prid=13043
My personal recommendations include:
=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
NB WinXP users: Save the installer to your desktop, do not Run it. When
you're prepared to install IE8, double-click on the saved file.
NB Vista users: Save the installer to your desktop, do not Run it. When
you're prepared to install IE8, right-click on the saved file and select Run
as Administator.
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Never, EVER use System Restore to "undo" an update, Service Pack, or IE
upgrade! Instead, uninstall the update, Service Pack, or IE upgrade &
reboot. If that doesn't correct the problem, then try System Restore.
[Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html]
NB WinXP users=> Reboot twice after installing or uninstalling IE8, then go
to
http://windowsupdate.microsoft.com | Select CUSTOM and scan | Install any
Critical Security Updates offered (i.e., KB978207). If a Root Certificates
update is listed in the Optional Updates category, install it to take full
advantage of IE's enhanced security.
NB Vista users=> Reboot twice after installing or uninstalling IE8, then
check-in at Windows Update and install any critical security updates
offered.
=> For best chance of success with IE8, make certain that your anti-virus
application version, any anti-spyware applications (other than Defender),
and your third-party firewall (if any) are supported in IE8 before you
decide install it.
</canned>
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Gin wrote:
> Worried that if I install I8 and my programs or settings fail to work that
> I
> will not be able to go back to the original IE. As I use my computer for
> work, worried I will not be able to get back to work, hence no $. Is
> there
> a way to get back to a previous IE if need be and remove I8 or does it
> replace the older version. I keep closing the pop up message to install
> I8
> because I dont want to risk it, but the window keeps opening asking me to
> install it for months now and is driving me crazy. It looks like I may
> alredy have some of the features (compatibility icon -looks like ripped
> paper) so wondering if some of it has been downloaded for me already in an
> update or something?