Folders, My Computer, My Documents, Control Panel won't open on 2 out of 4 users

[Cymbal Man Freq.]

I just came from my Dad's computer and while downloading/installing some
Windows Updates (Net Framework SP 2 patches, etc) the machine ground to a
halt so I had to hard reboot. Now folders, Control Panel, My Documents, My
Computer, Explorer.exe, etc. won't open and they lock up the machine if I
try, then I have to hard reboot again. This affects at least 2 of the 4
Users on the XP Pro machine, I don't know why.

I went to File Types in one user & tried to enable .exe but it won't let me
click Apply so something isn't working there. I saw a YouTube video where
some kid went into the registry and under the Winlogon key he clicked on
Shell and had us retype explorer.exe, but that didn't help. I went to Kellys
Korner and downloaded and ran the registry hack for .exe files that don't
work and that didn't help.

I'm at a loss as to what to do. I ran a virus scan & came up empty. Ran a
Scan disk, no problems.

I'd like to do a backup, since the last one was last August, but I'd rather
get the folders and stuff working first. What to do?

 

[sanjacstudent12]

RE: Folders, My Computer, My Documents, Control Panel won't open on 2

Often, the quickest fix is to do a Windows repair. I have spent up to a week
chasing down bugs and an hour reinstalling fixed the problem. This link has
instructions:

http://support.microsoft.com/default.aspx/kb/978788?p=1

"Cymbal Man Freq." wrote:

> I just came from my Dad's computer and while downloading/installing some
> Windows Updates (Net Framework SP 2 patches, etc) the machine ground to a
> halt so I had to hard reboot. Now folders, Control Panel, My Documents, My
> Computer, Explorer.exe, etc. won't open and they lock up the machine if I
> try, then I have to hard reboot again. This affects at least 2 of the 4
> Users on the XP Pro machine, I don't know why.
>
> I went to File Types in one user & tried to enable .exe but it won't let me
> click Apply so something isn't working there. I saw a YouTube video where
> some kid went into the registry and under the Winlogon key he clicked on
> Shell and had us retype explorer.exe, but that didn't help. I went to Kellys
> Korner and downloaded and ran the registry hack for .exe files that don't
> work and that didn't help.
>
> I'm at a loss as to what to do. I ran a virus scan & came up empty. Ran a
> Scan disk, no problems.
>
> I'd like to do a backup, since the last one was last August, but I'd rather
> get the folders and stuff working first. What to do?
>
>
> .
>