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File type converter install

Discussion in 'Windows XP' started by Rob Graham, Mar 18, 2010.

  1. Rob Graham

    Rob Graham Flightless Bird

    I've received a docx file (Word 2007-type). My Word is 2000, so I can't
    open it. So I've downloaded a MS converter but when I try to install it,
    although it says 'satisfactorily installed' it's nowhere to be found so
    that I can actually use it. I would expect it to be listed in All
    Programs and/or to have its own desktop icon. Anyone any answers for me?

    You may say this should be queried on a Word NG, but I thought it more
    appropriate to ask on a Windows NG.

    Rob Graham
     
  2. Doum

    Doum Flightless Bird

    Rob Graham <rttgraham@btinternet.com> écrivait
    news:1NidnSZoEImDiz_WnZ2dnUVZ8gOdnZ2d@bt.com:

    > I've received a docx file (Word 2007-type). My Word is 2000, so I can't
    > open it. So I've downloaded a MS converter but when I try to install it,
    > although it says 'satisfactorily installed' it's nowhere to be found so
    > that I can actually use it. I would expect it to be listed in All
    > Programs and/or to have its own desktop icon. Anyone any answers for me?
    >
    > You may say this should be queried on a Word NG, but I thought it more
    > appropriate to ask on a Windows NG.
    >
    > Rob Graham
    >


    Have you tried to open the file in Word 2000 after installing the
    converter?
     
  3. John Inzer

    John Inzer Flightless Bird

    Rob Graham wrote:
    > I've received a docx file (Word 2007-type). My Word is 2000, so I
    > can't open it. So I've downloaded a MS converter but when I try to
    > install it, although it says 'satisfactorily installed' it's nowhere
    > to be found so that I can actually use it. I would expect it to be
    > listed in All Programs and/or to have its own desktop icon. Anyone
    > any answers for me?
    > You may say this should be queried on a Word NG, but I thought it more
    > appropriate to ask on a Windows NG.
    >
    > Rob Graham

    ====================================
    Have a look at the following links:

    Open a Word 2007 document in an earlier version of Word
    http://office.microsoft.com/en-us/word/HA100444731033.aspx

    Microsoft Office Compatibility Pack for
    Word, Excel, and PowerPoint File Formats
    http://tinyurl.com/y5a879
    or.....
    http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

    --

    J. Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
  4. Rob Graham

    Rob Graham Flightless Bird

    On 18/03/2010 12:01, Rob Graham wrote:
    > I've received a docx file (Word 2007-type). My Word is 2000, so I can't
    > open it. So I've downloaded a MS converter but when I try to install it,
    > although it says 'satisfactorily installed' it's nowhere to be found so
    > that I can actually use it. I would expect it to be listed in All
    > Programs and/or to have its own desktop icon. Anyone any answers for me?
    >
    > You may say this should be queried on a Word NG, but I thought it more
    > appropriate to ask on a Windows NG.
    >
    > Rob Graham



    It does seem as though I ought to be able to see the program in
    Add/Remove Programs or All Programs, but it's not listed. And I've tried
    opening in Word but it's gobbledegook and I don't see any add-on button
    to change things.

    I've come to the conclusion that what I need to know is why it's not
    installed (or at least visibly) when the installer says it's done it.
     
  5. Lem

    Lem Flightless Bird

    Rob Graham wrote:
    > On 18/03/2010 12:01, Rob Graham wrote:
    >> I've received a docx file (Word 2007-type). My Word is 2000, so I can't
    >> open it. So I've downloaded a MS converter but when I try to install it,
    >> although it says 'satisfactorily installed' it's nowhere to be found so
    >> that I can actually use it. I would expect it to be listed in All
    >> Programs and/or to have its own desktop icon. Anyone any answers for me?
    >>
    >> You may say this should be queried on a Word NG, but I thought it more
    >> appropriate to ask on a Windows NG.
    >>
    >> Rob Graham

    >
    >
    > It does seem as though I ought to be able to see the program in
    > Add/Remove Programs or All Programs, but it's not listed. And I've tried
    > opening in Word but it's gobbledegook and I don't see any add-on button
    > to change things.
    >
    > I've come to the conclusion that what I need to know is why it's not
    > installed (or at least visibly) when the installer says it's done it.


    1. You're correct that the converter should be listed in Add/Remove
    Programs (but not Start > All Programs). Microsoft (as always) does not
    make things simple: the converter is not listed under "Microsoft" or
    "Word" or "Converter" or even "Office." Look for "Compatibility Pack for
    the 2007 Office System."

    2. If you see the Compatibility Pack in Add/Remove Programs, you can try
    uninstalling it, redownloading it, and reinstalling it. Get it here:
    http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

    3. Note that if you're using Word 2000, you should *first* install
    service pack 3 (for Word 2000, not XP service pack 3, although you
    should have installed the latter plus all high/priority updates for XP
    anyway).

    4. If you don't see the Compatibility Pack in Add/Remove Programs, or
    if you have further difficulties, you should post in the general Word
    newsgroup: msnews.microsoft.com/microsoft.public.word.docmanagement

    --
    Lem

    Apollo 11 - 40 years ago:
    http://www.nasa.gov/mission_pages/apollo/40th/index.html
     

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