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event viewer. error 7026

Discussion in 'Windows XP' started by JB, Mar 1, 2010.

  1. JB

    JB Flightless Bird

    Are you supposed to get this error WHENEVER you start in safe mode?

    Thank you
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    No.

    You're welcome.


    JB wrote:
    > Are you supposed to get this error WHENEVER you start in safe mode?
    >
    > Thank you
     
  3. JB

    JB Flightless Bird

    Well, I do. What does that mean?

    I assumed that it was normal as, indeed, in safe mode many drivers are not
    loaded. What 7026 says, apparently, is that those drivers are missing.

    Any ideas?

    Thank you

    JB




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:%23Xdwp2ZuKHA.5008@TK2MSFTNGP05.phx.gbl...
    > No.
    >
    > You're welcome.
    >
    >
    > JB wrote:
    >> Are you supposed to get this error WHENEVER you start in safe mode?
    >>
    >> Thank you
     
  4. Jose

    Jose Flightless Bird

    On Mar 2, 3:59 am, "JB" <o...@closed.com> wrote:
    > Well, I do.  What does that mean?
    >
    > I assumed that it was normal as, indeed, in safe mode many drivers are not
    > loaded.  What 7026 says, apparently, is that those drivers are missing.
    >
    > Any ideas?
    >
    > Thank you
    >
    > JB
    >
    > "PA Bear [MS MVP]" <PABear...@gmail.com> escreveu na mensagemnews:%23Xdwp2ZuKHA.5008@TK2MSFTNGP05.phx.gbl...
    >
    >
    >
    > > No.

    >
    > > You're welcome.

    >
    > > JB wrote:
    > >> Are you supposed to get this error WHENEVER you start in safe mode?

    >
    > >> Thank you


    More information is necessary to help understand and resolve your
    issue.

    We need some system information and the actual contents of the Event
    Log message.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste
    back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to
    be private information to you, just delete from the pasted
    information.

    Here is a method to post the specific information about individual
    events.

    To see the Event Viewer logs, click Start, Settings, Control Panel,
    Administrative Tools, Event Viewer.

    A shortcut to Event Viewer is to click Start, Run and in the box
    enter:

    %SystemRoot%\system32\eventvwr.msc /s

    Click OK to launch the Event Viewer.

    The most interesting logs are usually the Application and System.
    Some logs may be almost or completely empty.
    Not every event is a problem, some are informational messages that
    things are working okay and some are warnings.
    No event should defy reasonable explanation.

    Each event is sorted by Date and Time. Errors will have red Xs,
    Warnings will have yellow !s.
    Information messages have white is. Not every Error or Warning event
    means there is a serious issue.
    Some are excusable at startup time when Windows is booting. Try to
    find just the events at the date
    and time around your problem.

    If you double click an event, it will open a Properties windows with
    more information. On the right are
    black up and down arrow buttons to scroll through the open events. The
    third button that looks like
    two pages on top of each other is used to copy the event details to
    your Windows clipboard.

    When you find an interesting event that occurred around the time of
    your issue, click the third button
    under the up and down arrows to copy the details and then you can
    paste the details (right click, Paste
    or CTRL-V) the detail text back here for analysis.

    To get a fresh start on any Event Viewer log, you can choose to clear
    the log (backing up the log is offered),
    then reproduce your issue, then look at just the events around the
    time of your issue.
     
  5. JB

    JB Flightless Bird

    Thank you, so much, Jose

    Here are the logs of the usual error when I go into Safe Mode


    Nome do SO Microsoft Windows XP Professional
    Versão 5.1.2600 Service Pack 3 Compilação 2600
    Fabricante do SO Microsoft Corporation
    Nome do sistema TOSHIBA
    Fabricante do sistema TOSHIBA
    Modelo do sistema Satellite P100
    Tipo do sistema X86-based PC
    Processador x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1666 Mhz
    Data/versão de BIOS TOSHIBA V1.70, 16/03/2006
    Versão SMBIOS 2.4
    Directório do Windows C:/WINDOWS
    Directório do sistema C:/WINDOWS\system32
    Dispositivo de arranque \Device\HarddiskVolume1
    Localização Reino Unido
    Camada de abstracção de hardware (HAL) Versão = "5.1.2600.5512
    (xpsp.080413-2111)"
    Nome de utilizador TOSHIBA\Qimi
    Fuso horário GMT Standard Time
    Memória física total 1,024.00 MB
    Memória física disponível 343.97 MB
    Memória virtual total 2.00 GB
    Memória virtual disponível 1.96 GB
    Espaço de ficheiro de página 2.40 GB
    Ficheiro de paginação C:/pagefile.sys


    Tipo de evento: Erro
    Origem do evento: Service Control Manager
    Categoria do evento: Nenhum
    ID do evento: 7026
    Data: 28/02/2010
    Hora: 15:03:25
    Utilizador: N/D
    Computador: TOSHIBA
    Descrição:
    Falhou o carregamento dos seguintes controladores de início de arranque ou
    de início do sistema:
    Aavmker4
    AFD
    aswSP
    aswTdi
    cmdGuard
    cmdHlp
    Fips
    intelppm
    IPSec
    MRxSmb
    NetBIOS
    NetBT
    RasAcd
    Rdbss
    Tcpip
    Tcpip6

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.


    Tipo de evento: Erro
    Origem do evento: Service Control Manager
    Categoria do evento: Nenhum
    ID do evento: 7001
    Data: 28/02/2010
    Hora: 15:03:25
    Utilizador: N/D
    Computador: TOSHIBA
    Descrição:
    O serviço IPSEC Services depende do serviço IPSEC driver o qual falhou o
    arranque devido ao seguinte erro:
    Um dispositivo ligado ao sistema não está a funcionar.

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.


    Tipo de evento: Erro
    Origem do evento: Service Control Manager
    Categoria do evento: Nenhum
    ID do evento: 7001
    Data: 28/02/2010
    Hora: 15:03:25
    Utilizador: N/D
    Computador: TOSHIBA
    Descrição:
    O serviço IPv6 Helper Service depende do serviço Microsoft IPv6 Protocol
    Driver o qual falhou o arranque devido ao seguinte erro:
    Um dispositivo ligado ao sistema não está a funcionar.

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.


    Tipo de evento: Erro
    Origem do evento: Service Control Manager
    Categoria do evento: Nenhum
    ID do evento: 7001
    Data: 28/02/2010
    Hora: 15:03:25
    Utilizador: N/D
    Computador: TOSHIBA
    Descrição:
    O serviço TCP/IP NetBIOS Helper depende do serviço AFD o qual falhou o
    arranque devido ao seguinte erro:
    Um dispositivo ligado ao sistema não está a funcionar.

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.


    Tipo de evento: Erro
    Origem do evento: Service Control Manager
    Categoria do evento: Nenhum
    ID do evento: 7001
    Data: 28/02/2010
    Hora: 15:03:25
    Utilizador: N/D
    Computador: TOSHIBA
    Descrição:
    O serviço DHCP Client depende do serviço NetBios over Tcpip o qual falhou o
    arranque devido ao seguinte erro:
    Um dispositivo ligado ao sistema não está a funcionar.

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.


    Tipo de evento: Erro
    Origem do evento: DCOM
    Categoria do evento: Nenhum
    ID do evento: 10005
    Data: 28/02/2010
    Hora: 15:03:08
    Utilizador: NT AUTHORITY\SYSTEM
    Computador: TOSHIBA
    Descrição:
    O DCOM obteve o erro "Não é possível iniciar este serviço em modo de
    segurança " ao tentar iniciar o serviço EventSystem com os argumentos "" de
    forma a executar o servidor:
    {1BE1F766-5536-11D1-B726-00C04FB926AF}

    Para mais informações, consulte o 'Centro de ajuda e suporte' em
    http://go.microsoft.com/fwlink/events.asp.






























    "Jose" <jose_ease@yahoo.com> escreveu na mensagem
    news:431992cc-3efb-445d-9495-993b3cbcfe75@f35g2000yqd.googlegroups.com...
    On Mar 2, 3:59 am, "JB" <o...@closed.com> wrote:
    > Well, I do. What does that mean?
    >
    > I assumed that it was normal as, indeed, in safe mode many drivers are not
    > loaded. What 7026 says, apparently, is that those drivers are missing.
    >
    > Any ideas?
    >
    > Thank you
    >
    > JB
    >
    > "PA Bear [MS MVP]" <PABear...@gmail.com> escreveu na
    > mensagemnews:%23Xdwp2ZuKHA.5008@TK2MSFTNGP05.phx.gbl...
    >
    >
    >
    > > No.

    >
    > > You're welcome.

    >
    > > JB wrote:
    > >> Are you supposed to get this error WHENEVER you start in safe mode?

    >
    > >> Thank you


    More information is necessary to help understand and resolve your
    issue.

    We need some system information and the actual contents of the Event
    Log message.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste
    back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to
    be private information to you, just delete from the pasted
    information.

    Here is a method to post the specific information about individual
    events.

    To see the Event Viewer logs, click Start, Settings, Control Panel,
    Administrative Tools, Event Viewer.

    A shortcut to Event Viewer is to click Start, Run and in the box
    enter:

    %SystemRoot%\system32\eventvwr.msc /s

    Click OK to launch the Event Viewer.

    The most interesting logs are usually the Application and System.
    Some logs may be almost or completely empty.
    Not every event is a problem, some are informational messages that
    things are working okay and some are warnings.
    No event should defy reasonable explanation.

    Each event is sorted by Date and Time. Errors will have red Xs,
    Warnings will have yellow !s.
    Information messages have white is. Not every Error or Warning event
    means there is a serious issue.
    Some are excusable at startup time when Windows is booting. Try to
    find just the events at the date
    and time around your problem.

    If you double click an event, it will open a Properties windows with
    more information. On the right are
    black up and down arrow buttons to scroll through the open events. The
    third button that looks like
    two pages on top of each other is used to copy the event details to
    your Windows clipboard.

    When you find an interesting event that occurred around the time of
    your issue, click the third button
    under the up and down arrows to copy the details and then you can
    paste the details (right click, Paste
    or CTRL-V) the detail text back here for analysis.

    To get a fresh start on any Event Viewer log, you can choose to clear
    the log (backing up the log is offered),
    then reproduce your issue, then look at just the events around the
    time of your issue.
     
  6. Jose

    Jose Flightless Bird

    On Mar 2, 7:23 am, "JB" <o...@closed.com> wrote:
    > Thank you, so much, Jose
    >
    > Here are the logs of the usual  error when I go into Safe Mode
    >


    That is perfect.

    I am not finished looking yet but it looks familiar (I don't see any
    of that on my home grown system).

    How are you getting into Safe Mode?

    Are you invoking Safe Mode to troubleshoot a particular issue and what
    is the issue?

    While you are waiting, please do this too:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.
     
  7. Jose

    Jose Flightless Bird

    On Mar 2, 7:23 am, "JB" <o...@closed.com> wrote:
    > Thank you, so much, Jose
    >
    > Here are the logs of the usual  error when I go into Safe Mode
    >


    Oh yeah - what do you have installed now for antivirus, malware
    detection, etc. Norton, McAfee, Spybot, ZoneAlarm, AVG, Microsoft
    stuff, etc.
     
  8. JB

    JB Flightless Bird

    Hi Jose

    I use Avast (free) anti-virus, Comodo (free) Firewall an updated Hosts file
    and up-to-date SpywareBlaster.

    I scan regularly, including MalwareBytes.

    Sometimes I prefer to scan in SafeMode if I feel there might be something
    lurking. Whenever I do I get the errors that you saw in EventViewer.


    Thanks, again

    JB




    "Jose" <jose_ease@yahoo.com> escreveu na mensagem
    news:edec5d25-441c-403f-ba91-f839c27f85af@q15g2000yqj.googlegroups.com...
    On Mar 2, 7:23 am, "JB" <o...@closed.com> wrote:
    > Thank you, so much, Jose
    >
    > Here are the logs of the usual error when I go into Safe Mode
    >


    Oh yeah - what do you have installed now for antivirus, malware
    detection, etc. Norton, McAfee, Spybot, ZoneAlarm, AVG, Microsoft
    stuff, etc.
     
  9. JB

    JB Flightless Bird

    Forgot to add that I go into SafeMode by pressing F8 during reboot.

    JB




    "Jose" <jose_ease@yahoo.com> escreveu na mensagem
    news:edec5d25-441c-403f-ba91-f839c27f85af@q15g2000yqj.googlegroups.com...
    On Mar 2, 7:23 am, "JB" <o...@closed.com> wrote:
    > Thank you, so much, Jose
    >
    > Here are the logs of the usual error when I go into Safe Mode
    >


    Oh yeah - what do you have installed now for antivirus, malware
    detection, etc. Norton, McAfee, Spybot, ZoneAlarm, AVG, Microsoft
    stuff, etc.
     
  10. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    It probably means you've got a hijackware infection on your hands.

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    Is Automatic Updates enabled & is the computer fully-patched at Windows
    Update?

    Is Task Manager and/or Regedit functional?

    JB wrote:
    > Well, I do. What does that mean?
    >
    > I assumed that it was normal as, indeed, in safe mode many drivers are not
    > loaded. What 7026 says, apparently, is that those drivers are missing.
    >
    >> No.
    >>
    >> You're welcome.
    >>
    >> JB wrote:
    >>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>
    >>> Thank you
     
  11. JB

    JB Flightless Bird

    Hi

    As I wrote in an earlier post, I have Avast, Comodo and SpywareBlaster. Yes
    I had McAfee (paid for) in the past, but I gave it up long ago. Automatic
    Updates are enabled and I scan very, very often with SpyBot, MalwareBytes
    and Online scanners. The system is, according to all these progs, clean.

    I am not sure what you mean by: 'Is Task Manager and/or Regedit functional'.
    I access regedit often without trouble. task manager I never use directly.

    Thanks for your interest

    JB






    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:umN6d7iuKHA.5508@TK2MSFTNGP02.phx.gbl...
    > It probably means you've got a hijackware infection on your hands.
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    > Is Automatic Updates enabled & is the computer fully-patched at Windows
    > Update?
    >
    > Is Task Manager and/or Regedit functional?
    >
    > JB wrote:
    >> Well, I do. What does that mean?
    >>
    >> I assumed that it was normal as, indeed, in safe mode many drivers are
    >> not
    >> loaded. What 7026 says, apparently, is that those drivers are missing.
    >>
    >>> No.
    >>>
    >>> You're welcome.
    >>>
    >>> JB wrote:
    >>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>
    >>>> Thank you

    >
     
  12. JB

    JB Flightless Bird

    I have just tried to use Task Manager for the first time ever. It did not
    work, but there was a notice warning that it might not because I did not use
    a password.

    JB




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:umN6d7iuKHA.5508@TK2MSFTNGP02.phx.gbl...
    > It probably means you've got a hijackware infection on your hands.
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    > Is Automatic Updates enabled & is the computer fully-patched at Windows
    > Update?
    >
    > Is Task Manager and/or Regedit functional?
    >
    > JB wrote:
    >> Well, I do. What does that mean?
    >>
    >> I assumed that it was normal as, indeed, in safe mode many drivers are
    >> not
    >> loaded. What 7026 says, apparently, is that those drivers are missing.
    >>
    >>> No.
    >>>
    >>> You're welcome.
    >>>
    >>> JB wrote:
    >>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>
    >>>> Thank you

    >
     
  13. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Did you (1) uninstall the McAfee application /and then/ (2) download/run the
    McAfee Consumer Products Removal Tool (3) /before/ you installed Avast and
    (4) /before/ your McAfee subscription had expired?
    --
    ~PA Bear

    JB wrote:
    <paste>
    > As I wrote in an earlier post, I have Avast, Comodo and SpywareBlaster.
    > Yes
    > I had McAfee (paid for) in the past, but I gave it up long ago. Automatic
    > Updates are enabled and I scan very, very often with SpyBot, MalwareBytes
    > and Online scanners. The system is, according to all these progs, clean.

    </paste>
    > I have just tried to use Task Manager for the first time ever. It did not
    > work, but there was a notice warning that it might not because I did not
    > use
    > a password.
    >
    >> It probably means you've got a hijackware infection on your hands.
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >>
    >> Is Automatic Updates enabled & is the computer fully-patched at Windows
    >> Update?
    >>
    >> Is Task Manager and/or Regedit functional?
    >>
    >> JB wrote:
    >>> Well, I do. What does that mean?
    >>>
    >>> I assumed that it was normal as, indeed, in safe mode many drivers are
    >>> not
    >>> loaded. What 7026 says, apparently, is that those drivers are missing.
    >>>
    >>>> No.
    >>>>
    >>>> You're welcome.
    >>>>
    >>>> JB wrote:
    >>>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>>
    >>>>> Thank you
     
  14. JB

    JB Flightless Bird

    I can't remember. That was maybe over 3 years ago. Do you think the errors
    starting in safe mode may be related? If so, what should I do?

    JB




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:-OvdRWUkuKHA.2436@TK2MSFTNGP04.phx.gbl...
    > Did you (1) uninstall the McAfee application /and then/ (2) download/run
    > the McAfee Consumer Products Removal Tool (3) /before/ you installed Avast
    > and (4) /before/ your McAfee subscription had expired?
    > --
    > ~PA Bear
    >
    > JB wrote:
    > <paste>
    >> As I wrote in an earlier post, I have Avast, Comodo and SpywareBlaster.
    >> Yes
    >> I had McAfee (paid for) in the past, but I gave it up long ago.
    >> Automatic
    >> Updates are enabled and I scan very, very often with SpyBot, MalwareBytes
    >> and Online scanners. The system is, according to all these progs, clean.

    > </paste>
    >> I have just tried to use Task Manager for the first time ever. It did
    >> not
    >> work, but there was a notice warning that it might not because I did not
    >> use
    >> a password.
    >>
    >>> It probably means you've got a hijackware infection on your hands.
    >>>
    >>> What anti-virus application or security suite is installed and is your
    >>> subscription current? What anti-spyware applications (other than
    >>> Defender)? What third-party firewall (if any)?
    >>>
    >>> Has a(another) Norton or McAfee application ever been installed on the
    >>> computer (e.g., a free-trial version that came preinstalled when you
    >>> bought it)?
    >>>
    >>> Is Automatic Updates enabled & is the computer fully-patched at Windows
    >>> Update?
    >>>
    >>> Is Task Manager and/or Regedit functional?
    >>>
    >>> JB wrote:
    >>>> Well, I do. What does that mean?
    >>>>
    >>>> I assumed that it was normal as, indeed, in safe mode many drivers are
    >>>> not
    >>>> loaded. What 7026 says, apparently, is that those drivers are missing.
    >>>>
    >>>>> No.
    >>>>>
    >>>>> You're welcome.
    >>>>>
    >>>>> JB wrote:
    >>>>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>>>
    >>>>>> Thank you

    >
     
  15. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you'll have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial and download/run the
    appropriate removal tool before installing any updates, Windows Service
    Packs or IE upgrades and before installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Also see:

    Steps To Help Prevent Spyware
    http://www.microsoft.com/security/spyware/prevent.aspx

    Steps to Help Prevent Computer Worms
    http://www.microsoft.com/security/worms/prevent.aspx

    Avoid Rogue Security Software!
    http://www.microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    JB wrote:
    > I can't remember. That was maybe over 3 years ago. Do you think the
    > errors
    > starting in safe mode may be related? If so, what should I do?
    >
    >> Did you (1) uninstall the McAfee application /and then/ (2) download/run
    >> the McAfee Consumer Products Removal Tool (3) /before/ you installed
    >> Avast
    >> and (4) /before/ your McAfee subscription had expired?
    >> --
    >> ~PA Bear
    >>
    >> JB wrote:
    >> <paste>
    >>> As I wrote in an earlier post, I have Avast, Comodo and SpywareBlaster.
    >>> Yes
    >>> I had McAfee (paid for) in the past, but I gave it up long ago.
    >>> Automatic
    >>> Updates are enabled and I scan very, very often with SpyBot,
    >>> MalwareBytes
    >>> and Online scanners. The system is, according to all these progs,
    >>> clean.
    >>> </paste> I have just tried to use Task Manager for the first time ever.
    >>> It did not
    >>> work, but there was a notice warning that it might not because I did not
    >>> use
    >>> a password.
    >>>
    >>>> It probably means you've got a hijackware infection on your hands.
    >>>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)? What third-party firewall (if any)?
    >>>>
    >>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>> bought it)?
    >>>>
    >>>> Is Automatic Updates enabled & is the computer fully-patched at Windows
    >>>> Update?
    >>>>
    >>>> Is Task Manager and/or Regedit functional?
    >>>>
    >>>> JB wrote:
    >>>>> Well, I do. What does that mean?
    >>>>>
    >>>>> I assumed that it was normal as, indeed, in safe mode many drivers are
    >>>>> not
    >>>>> loaded. What 7026 says, apparently, is that those drivers are
    >>>>> missing.
    >>>>>
    >>>>>> No.
    >>>>>>
    >>>>>> You're welcome.
    >>>>>>
    >>>>>> JB wrote:
    >>>>>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>>>>
    >>>>>>> Thank you
     
  16. JB

    JB Flightless Bird

    Thank you PA Bear

    First, could you tell me why you mentioned McAfee? And what is the
    connection to errors in safe boot?

    Thanks

    JB




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:%23eU6eiluKHA.4636@TK2MSFTNGP06.phx.gbl...
    > Back-up any personal data (none of which should be considered 100%
    > trustworthy at this point) then format the HDD & do a clean install of
    > Windows. Please note that a Repair Install (AKA in-place upgrade) will
    > NOT fix this!
    >
    > HOW TO do a clean install of WinXP: See
    > http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    > http://support.microsoft.com/kb/978307
    >
    > After the clean install, you'll have the equivalent of a "new computer" so
    > take care of everything on the following page before otherwise connecting
    > the machine to the internet or a local network (i.e., other computers)
    > and before using a flash drive or SDCard that isn't brand-new or hasn't
    > been freshly formatted:
    >
    > 4 steps to help protect your new computer before you go online
    > http://www.microsoft.com/security/pypc.aspx
    >
    > Other helpful references include:
    >
    > HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    > (after a clean install)
    > http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >
    > HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    > clean install)
    > http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >
    > Tip: After getting the computer fully-patched, download/install KB971029
    > manually: http://support.microsoft.com/kb/971029
    >
    > NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    > when you bought it will be reinstalled (but invalid) when Windows is
    > reinstalled. You MUST uninstall the free-trial and download/run the
    > appropriate removal tool before installing any updates, Windows Service
    > Packs or IE upgrades and before installing your new anti-virus application
    > (which will require WinXP SP3 to be installed).
    >
    > Norton Removal Tool
    >
    > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >
    > McAfee Consumer Products Removal Tool
    >
    > http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >
    > Also see:
    >
    > Steps To Help Prevent Spyware
    > http://www.microsoft.com/security/spyware/prevent.aspx
    >
    > Steps to Help Prevent Computer Worms
    > http://www.microsoft.com/security/worms/prevent.aspx
    >
    > Avoid Rogue Security Software!
    > http://www.microsoft.com/security/antivirus/rogue.aspx
    >
    > If these procedures look too complex - and there is no shame in admitting
    > this isn't your cup of tea - take the machine to a local, reputable and
    > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > JB wrote:
    >> I can't remember. That was maybe over 3 years ago. Do you think the
    >> errors
    >> starting in safe mode may be related? If so, what should I do?
    >>
    >>> Did you (1) uninstall the McAfee application /and then/ (2) download/run
    >>> the McAfee Consumer Products Removal Tool (3) /before/ you installed
    >>> Avast
    >>> and (4) /before/ your McAfee subscription had expired?
    >>> --
    >>> ~PA Bear
    >>>
    >>> JB wrote:
    >>> <paste>
    >>>> As I wrote in an earlier post, I have Avast, Comodo and SpywareBlaster.
    >>>> Yes
    >>>> I had McAfee (paid for) in the past, but I gave it up long ago.
    >>>> Automatic
    >>>> Updates are enabled and I scan very, very often with SpyBot,
    >>>> MalwareBytes
    >>>> and Online scanners. The system is, according to all these progs,
    >>>> clean.
    >>>> </paste> I have just tried to use Task Manager for the first time ever.
    >>>> It did not
    >>>> work, but there was a notice warning that it might not because I did
    >>>> not
    >>>> use
    >>>> a password.
    >>>>
    >>>>> It probably means you've got a hijackware infection on your hands.
    >>>>>
    >>>>> What anti-virus application or security suite is installed and is your
    >>>>> subscription current? What anti-spyware applications (other than
    >>>>> Defender)? What third-party firewall (if any)?
    >>>>>
    >>>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>>> bought it)?
    >>>>>
    >>>>> Is Automatic Updates enabled & is the computer fully-patched at
    >>>>> Windows
    >>>>> Update?
    >>>>>
    >>>>> Is Task Manager and/or Regedit functional?
    >>>>>
    >>>>> JB wrote:
    >>>>>> Well, I do. What does that mean?
    >>>>>>
    >>>>>> I assumed that it was normal as, indeed, in safe mode many drivers
    >>>>>> are
    >>>>>> not
    >>>>>> loaded. What 7026 says, apparently, is that those drivers are
    >>>>>> missing.
    >>>>>>
    >>>>>>> No.
    >>>>>>>
    >>>>>>> You're welcome.
    >>>>>>>
    >>>>>>> JB wrote:
    >>>>>>>> Are you supposed to get this error WHENEVER you start in safe mode?
    >>>>>>>>
    >>>>>>>> Thank you

    >
     
  17. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    A1. I've referenced McAfee at least twice in this thread. Which one are you
    referring to?

    A2. Since you can't tell me if the McAfee subscription had expired before
    you replaced it with Avast, I must assume that it had and that your System
    Restore problem is being caused by a hijackware infection which may have
    been around since the McAfee subscription expired.


    JB wrote:
    > First, could you tell me why you mentioned McAfee? And what is the
    > connection to errors in safe boot?
    >
    >> Back-up any personal data (none of which should be considered 100%
    >> trustworthy at this point) then format the HDD & do a clean install of
    >> Windows. Please note that a Repair Install (AKA in-place upgrade) will
    >> NOT fix this!
    >>
    >> HOW TO do a clean install of WinXP: See
    >> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
    >> in
    >> http://support.microsoft.com/kb/978307
    >>
    >> After the clean install, you'll have the equivalent of a "new computer"
    >> so
    >> take care of everything on the following page before otherwise connecting
    >> the machine to the internet or a local network (i.e., other computers)
    >> and before using a flash drive or SDCard that isn't brand-new or hasn't
    >> been freshly formatted:
    >>
    >> 4 steps to help protect your new computer before you go online
    >> http://www.microsoft.com/security/pypc.aspx
    >>
    >> Other helpful references include:
    >>
    >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    >> (after a clean install)
    >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>
    >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    >> clean install)
    >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>
    >> Tip: After getting the computer fully-patched, download/install KB971029
    >> manually: http://support.microsoft.com/kb/971029
    >>
    >> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >> computer
    >> when you bought it will be reinstalled (but invalid) when Windows is
    >> reinstalled. You MUST uninstall the free-trial and download/run the
    >> appropriate removal tool before installing any updates, Windows Service
    >> Packs or IE upgrades and before installing your new anti-virus
    >> application
    >> (which will require WinXP SP3 to be installed).
    >>
    >> Norton Removal Tool
    >>
    >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>
    >> McAfee Consumer Products Removal Tool
    >>
    >> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>
    >> Also see:
    >>
    >> Steps To Help Prevent Spyware
    >> http://www.microsoft.com/security/spyware/prevent.aspx
    >>
    >> Steps to Help Prevent Computer Worms
    >> http://www.microsoft.com/security/worms/prevent.aspx
    >>
    >> Avoid Rogue Security Software!
    >> http://www.microsoft.com/security/antivirus/rogue.aspx
    >>
    >> If these procedures look too complex - and there is no shame in admitting
    >> this isn't your cup of tea - take the machine to a local, reputable and
    >> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
    >> shop.
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> JB wrote:
    >>> I can't remember. That was maybe over 3 years ago. Do you think the
    >>> errors
    >>> starting in safe mode may be related? If so, what should I do?
    >>>
    >>>> Did you (1) uninstall the McAfee application /and then/ (2)
    >>>> download/run
    >>>> the McAfee Consumer Products Removal Tool (3) /before/ you installed
    >>>> Avast
    >>>> and (4) /before/ your McAfee subscription had expired?
    >>>> --
    >>>> ~PA Bear
    >>>>
    >>>> JB wrote:
    >>>> <paste>
    >>>>> As I wrote in an earlier post, I have Avast, Comodo and
    >>>>> SpywareBlaster.
    >>>>> Yes
    >>>>> I had McAfee (paid for) in the past, but I gave it up long ago.
    >>>>> Automatic
    >>>>> Updates are enabled and I scan very, very often with SpyBot,
    >>>>> MalwareBytes
    >>>>> and Online scanners. The system is, according to all these progs,
    >>>>> clean.
    >>>>> </paste> I have just tried to use Task Manager for the first time
    >>>>> ever.
    >>>>> It did not
    >>>>> work, but there was a notice warning that it might not because I did
    >>>>> not
    >>>>> use
    >>>>> a password.
    >>>>>
    >>>>>> It probably means you've got a hijackware infection on your hands.
    >>>>>>
    >>>>>> What anti-virus application or security suite is installed and is
    >>>>>> your
    >>>>>> subscription current? What anti-spyware applications (other than
    >>>>>> Defender)? What third-party firewall (if any)?
    >>>>>>
    >>>>>> Has a(another) Norton or McAfee application ever been installed on
    >>>>>> the
    >>>>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>>>> bought it)?
    >>>>>>
    >>>>>> Is Automatic Updates enabled & is the computer fully-patched at
    >>>>>> Windows
    >>>>>> Update?
    >>>>>>
    >>>>>> Is Task Manager and/or Regedit functional?
    >>>>>>
    >>>>>> JB wrote:
    >>>>>>> Well, I do. What does that mean?
    >>>>>>>
    >>>>>>> I assumed that it was normal as, indeed, in safe mode many drivers
    >>>>>>> are
    >>>>>>> not
    >>>>>>> loaded. What 7026 says, apparently, is that those drivers are
    >>>>>>> missing.
    >>>>>>>
    >>>>>>>> No.
    >>>>>>>>
    >>>>>>>> You're welcome.
    >>>>>>>>
    >>>>>>>> JB wrote:
    >>>>>>>>> Are you supposed to get this error WHENEVER you start in safe
    >>>>>>>>> mode?
    >>>>>>>>>
    >>>>>>>>> Thank you
     
  18. JB

    JB Flightless Bird

    Hi

    McAfee subscription had not expired before I replaced it with Avast. My
    System Restore is totally deleted regularly.

    But I don't understand what you mean by my System Restore problem. I was
    not aware that I had one. My problem, if it is a problem, has to do with
    errors in Event Viewer when I start in Safe Mode (only when I start in safe
    Mode).

    Personally, I thought they were normal as it appears, to me, that it has to
    do with internet connection which in safe mode is not available.

    If you have any information on that it would be helpful.

    JB




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> escreveu na mensagem
    news:uxQUFZnuKHA.3896@TK2MSFTNGP02.phx.gbl...
    > A1. I've referenced McAfee at least twice in this thread. Which one are
    > you referring to?
    >
    > A2. Since you can't tell me if the McAfee subscription had expired before
    > you replaced it with Avast, I must assume that it had and that your System
    > Restore problem is being caused by a hijackware infection which may have
    > been around since the McAfee subscription expired.
    >
    >
    > JB wrote:
    >> First, could you tell me why you mentioned McAfee? And what is the
    >> connection to errors in safe boot?
    >>
    >>> Back-up any personal data (none of which should be considered 100%
    >>> trustworthy at this point) then format the HDD & do a clean install of
    >>> Windows. Please note that a Repair Install (AKA in-place upgrade) will
    >>> NOT fix this!
    >>>
    >>> HOW TO do a clean install of WinXP: See
    >>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
    >>> in
    >>> http://support.microsoft.com/kb/978307
    >>>
    >>> After the clean install, you'll have the equivalent of a "new computer"
    >>> so
    >>> take care of everything on the following page before otherwise
    >>> connecting
    >>> the machine to the internet or a local network (i.e., other computers)
    >>> and before using a flash drive or SDCard that isn't brand-new or hasn't
    >>> been freshly formatted:
    >>>
    >>> 4 steps to help protect your new computer before you go online
    >>> http://www.microsoft.com/security/pypc.aspx
    >>>
    >>> Other helpful references include:
    >>>
    >>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    >>> patched
    >>> (after a clean install)
    >>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>>
    >>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    >>> clean install)
    >>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>>
    >>> Tip: After getting the computer fully-patched, download/install KB971029
    >>> manually: http://support.microsoft.com/kb/971029
    >>>
    >>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >>> computer
    >>> when you bought it will be reinstalled (but invalid) when Windows is
    >>> reinstalled. You MUST uninstall the free-trial and download/run the
    >>> appropriate removal tool before installing any updates, Windows Service
    >>> Packs or IE upgrades and before installing your new anti-virus
    >>> application
    >>> (which will require WinXP SP3 to be installed).
    >>>
    >>> Norton Removal Tool
    >>>
    >>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>
    >>> McAfee Consumer Products Removal Tool
    >>>
    >>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>>
    >>> Also see:
    >>>
    >>> Steps To Help Prevent Spyware
    >>> http://www.microsoft.com/security/spyware/prevent.aspx
    >>>
    >>> Steps to Help Prevent Computer Worms
    >>> http://www.microsoft.com/security/worms/prevent.aspx
    >>>
    >>> Avoid Rogue Security Software!
    >>> http://www.microsoft.com/security/antivirus/rogue.aspx
    >>>
    >>> If these procedures look too complex - and there is no shame in
    >>> admitting
    >>> this isn't your cup of tea - take the machine to a local, reputable and
    >>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
    >>> shop.
    >>> --
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>
    >>>
    >>> JB wrote:
    >>>> I can't remember. That was maybe over 3 years ago. Do you think the
    >>>> errors
    >>>> starting in safe mode may be related? If so, what should I do?
    >>>>
    >>>>> Did you (1) uninstall the McAfee application /and then/ (2)
    >>>>> download/run
    >>>>> the McAfee Consumer Products Removal Tool (3) /before/ you installed
    >>>>> Avast
    >>>>> and (4) /before/ your McAfee subscription had expired?
    >>>>> --
    >>>>> ~PA Bear
    >>>>>
    >>>>> JB wrote:
    >>>>> <paste>
    >>>>>> As I wrote in an earlier post, I have Avast, Comodo and
    >>>>>> SpywareBlaster.
    >>>>>> Yes
    >>>>>> I had McAfee (paid for) in the past, but I gave it up long ago.
    >>>>>> Automatic
    >>>>>> Updates are enabled and I scan very, very often with SpyBot,
    >>>>>> MalwareBytes
    >>>>>> and Online scanners. The system is, according to all these progs,
    >>>>>> clean.
    >>>>>> </paste> I have just tried to use Task Manager for the first time
    >>>>>> ever.
    >>>>>> It did not
    >>>>>> work, but there was a notice warning that it might not because I did
    >>>>>> not
    >>>>>> use
    >>>>>> a password.
    >>>>>>
    >>>>>>> It probably means you've got a hijackware infection on your hands.
    >>>>>>>
    >>>>>>> What anti-virus application or security suite is installed and is
    >>>>>>> your
    >>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>> Defender)? What third-party firewall (if any)?
    >>>>>>>
    >>>>>>> Has a(another) Norton or McAfee application ever been installed on
    >>>>>>> the
    >>>>>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>>>>> bought it)?
    >>>>>>>
    >>>>>>> Is Automatic Updates enabled & is the computer fully-patched at
    >>>>>>> Windows
    >>>>>>> Update?
    >>>>>>>
    >>>>>>> Is Task Manager and/or Regedit functional?
    >>>>>>>
    >>>>>>> JB wrote:
    >>>>>>>> Well, I do. What does that mean?
    >>>>>>>>
    >>>>>>>> I assumed that it was normal as, indeed, in safe mode many drivers
    >>>>>>>> are
    >>>>>>>> not
    >>>>>>>> loaded. What 7026 says, apparently, is that those drivers are
    >>>>>>>> missing.
    >>>>>>>>
    >>>>>>>>> No.
    >>>>>>>>>
    >>>>>>>>> You're welcome.
    >>>>>>>>>
    >>>>>>>>> JB wrote:
    >>>>>>>>>> Are you supposed to get this error WHENEVER you start in safe
    >>>>>>>>>> mode?
    >>>>>>>>>>
    >>>>>>>>>> Thank you

    >
     
  19. Jose

    Jose Flightless Bird

    On Mar 3, 3:26 am, "JB" <o...@closed.com> wrote:
    > Hi
    >
    > McAfee subscription had not expired before I replaced it with Avast.  My
    > System Restore is totally deleted regularly.
    >
    > But I don't understand what you mean by my System Restore problem.  I was
    > not aware that I had one.  My problem, if it is a problem, has to do with
    > errors in Event Viewer when I start in Safe Mode (only when I start in safe
    > Mode).
    >
    > Personally, I thought they were normal as it appears, to me,  that it has to
    > do with internet connection which in safe mode is not available.
    >
    > If you have any information on that it would be helpful.
    >
    > JB
    >


    Look what I found on my system:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 3/3/2010
    Time: 7:42:30 AM
    Description:
    The following boot-start or system-start driver(s) failed to load:
    AFD
    Fips
    IPSec
    MRxSmb
    NetBIOS
    NetBT
    Processor
    RasAcd
    Rdbss
    SASDIFSV
    SASKUTIL
    Tcpip
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Looks similar and this happens only when I boot in Safe Mode without
    networking. If I boot Safe mode with networking, I do not have this
    informative message.

    I interpret it to mean the drivers are failing to load because they
    are not supposed to load unless you boot Safe mode with networking.
    So I think this is normal for the boot option selected.

    I have the exact same ones you have, you just have a couple more.
    Your environment is not the same as mine of course - you have some
    things I don't have, but you have more things installed than I do (it
    sounds like).

    If I boot in Safe Mode I tend to use Networking and have never looked
    at the Event Log for the different boot options until now.

    The OP says he was booting in Safe Mode - not Safe Mode with
    Networking.

    Do you see the same things when you boot in Safe Mode with networking
    or do you only see it in just plain Safe Mode?
     
  20. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > My System Restore is totally deleted regularly.

    Are you intentionally deleting/removing Restore Points or is this happening
    on its own? If the former, why are you doing so? If the latter, no, it is
    NOT normal and you may be seeing the effects of a hijackware infection.


    JB wrote:
    > McAfee subscription had not expired before I replaced it with Avast. My
    > System Restore is totally deleted regularly.
    >
    > But I don't understand what you mean by my System Restore problem. I was
    > not aware that I had one. My problem, if it is a problem, has to do with
    > errors in Event Viewer when I start in Safe Mode (only when I start in
    > safe
    > Mode).
    >
    > Personally, I thought they were normal as it appears, to me, that it has
    > to
    > do with internet connection which in safe mode is not available.
    >
    > If you have any information on that it would be helpful.
    >
    >> A1. I've referenced McAfee at least twice in this thread. Which one are
    >> you referring to?
    >>
    >> A2. Since you can't tell me if the McAfee subscription had expired before
    >> you replaced it with Avast, I must assume that it had and that your
    >> System
    >> Restore problem is being caused by a hijackware infection which may have
    >> been around since the McAfee subscription expired.
    >>
    >>
    >> JB wrote:
    >>> First, could you tell me why you mentioned McAfee? And what is the
    >>> connection to errors in safe boot?
    >>>
    >>>> Back-up any personal data (none of which should be considered 100%
    >>>> trustworthy at this point) then format the HDD & do a clean install of
    >>>> Windows. Please note that a Repair Install (AKA in-place upgrade) will
    >>>> NOT fix this!
    >>>>
    >>>> HOW TO do a clean install of WinXP: See
    >>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
    >>>> in
    >>>> http://support.microsoft.com/kb/978307
    >>>>
    >>>> After the clean install, you'll have the equivalent of a "new computer"
    >>>> so
    >>>> take care of everything on the following page before otherwise
    >>>> connecting
    >>>> the machine to the internet or a local network (i.e., other computers)
    >>>> and before using a flash drive or SDCard that isn't brand-new or hasn't
    >>>> been freshly formatted:
    >>>>
    >>>> 4 steps to help protect your new computer before you go online
    >>>> http://www.microsoft.com/security/pypc.aspx
    >>>>
    >>>> Other helpful references include:
    >>>>
    >>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    >>>> patched
    >>>> (after a clean install)
    >>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>>>
    >>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after
    >>>> a
    >>>> clean install)
    >>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>>>
    >>>> Tip: After getting the computer fully-patched, download/install
    >>>> KB971029
    >>>> manually: http://support.microsoft.com/kb/971029
    >>>>
    >>>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >>>> computer
    >>>> when you bought it will be reinstalled (but invalid) when Windows is
    >>>> reinstalled. You MUST uninstall the free-trial and download/run the
    >>>> appropriate removal tool before installing any updates, Windows Service
    >>>> Packs or IE upgrades and before installing your new anti-virus
    >>>> application
    >>>> (which will require WinXP SP3 to be installed).
    >>>>
    >>>> Norton Removal Tool
    >>>>
    >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>
    >>>> McAfee Consumer Products Removal Tool
    >>>>
    >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>>>
    >>>> Also see:
    >>>>
    >>>> Steps To Help Prevent Spyware
    >>>> http://www.microsoft.com/security/spyware/prevent.aspx
    >>>>
    >>>> Steps to Help Prevent Computer Worms
    >>>> http://www.microsoft.com/security/worms/prevent.aspx
    >>>>
    >>>> Avoid Rogue Security Software!
    >>>> http://www.microsoft.com/security/antivirus/rogue.aspx
    >>>>
    >>>> If these procedures look too complex - and there is no shame in
    >>>> admitting
    >>>> this isn't your cup of tea - take the machine to a local, reputable and
    >>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
    >>>> shop.
    >>>> --
    >>>> ~Robear Dyer (PA Bear)
    >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>
    >>>>
    >>>> JB wrote:
    >>>>> I can't remember. That was maybe over 3 years ago. Do you think the
    >>>>> errors
    >>>>> starting in safe mode may be related? If so, what should I do?
    >>>>>
    >>>>>> Did you (1) uninstall the McAfee application /and then/ (2)
    >>>>>> download/run
    >>>>>> the McAfee Consumer Products Removal Tool (3) /before/ you installed
    >>>>>> Avast
    >>>>>> and (4) /before/ your McAfee subscription had expired?
    >>>>>> --
    >>>>>> ~PA Bear
    >>>>>>
    >>>>>> JB wrote:
    >>>>>> <paste>
    >>>>>>> As I wrote in an earlier post, I have Avast, Comodo and
    >>>>>>> SpywareBlaster.
    >>>>>>> Yes
    >>>>>>> I had McAfee (paid for) in the past, but I gave it up long ago.
    >>>>>>> Automatic
    >>>>>>> Updates are enabled and I scan very, very often with SpyBot,
    >>>>>>> MalwareBytes
    >>>>>>> and Online scanners. The system is, according to all these progs,
    >>>>>>> clean.
    >>>>>>> </paste> I have just tried to use Task Manager for the first time
    >>>>>>> ever.
    >>>>>>> It did not
    >>>>>>> work, but there was a notice warning that it might not because I did
    >>>>>>> not
    >>>>>>> use
    >>>>>>> a password.
    >>>>>>>
    >>>>>>>> It probably means you've got a hijackware infection on your hands.
    >>>>>>>>
    >>>>>>>> What anti-virus application or security suite is installed and is
    >>>>>>>> your
    >>>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>>> Defender)? What third-party firewall (if any)?
    >>>>>>>>
    >>>>>>>> Has a(another) Norton or McAfee application ever been installed on
    >>>>>>>> the
    >>>>>>>> computer (e.g., a free-trial version that came preinstalled when
    >>>>>>>> you
    >>>>>>>> bought it)?
    >>>>>>>>
    >>>>>>>> Is Automatic Updates enabled & is the computer fully-patched at
    >>>>>>>> Windows
    >>>>>>>> Update?
    >>>>>>>>
    >>>>>>>> Is Task Manager and/or Regedit functional?
    >>>>>>>>
    >>>>>>>> JB wrote:
    >>>>>>>>> Well, I do. What does that mean?
    >>>>>>>>>
    >>>>>>>>> I assumed that it was normal as, indeed, in safe mode many drivers
    >>>>>>>>> are
    >>>>>>>>> not
    >>>>>>>>> loaded. What 7026 says, apparently, is that those drivers are
    >>>>>>>>> missing.
    >>>>>>>>>
    >>>>>>>>>> No.
    >>>>>>>>>>
    >>>>>>>>>> You're welcome.
    >>>>>>>>>>
    >>>>>>>>>> JB wrote:
    >>>>>>>>>>> Are you supposed to get this error WHENEVER you start in safe
    >>>>>>>>>>> mode?
    >>>>>>>>>>>
    >>>>>>>>>>> Thank you
     

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