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Error KB978506 when updaiting my Vista

Discussion in 'Internet Explorer' started by Livia, Mar 17, 2010.

  1. Livia

    Livia Flightless Bird

    Hello,
    I use Windows Vista Business SP2. I have problems with IE8 when I start
    Windows Update. It warns me that I have 2 important updates that cannot be
    instaled.
     
  2. rob^_^

    rob^_^ Flightless Bird

    Hi Livia,

    Tools>Compatibility View Settings, check "Include updated websites list from
    Microsoft"

    Go to
    http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6

    and install the update manually....

    Brief Description
    This update helps make websites designed for older browsers look better in
    Internet Explorer 8. To take advantage of this update, you must have
    “Include updated website lists from Microsoft†selected in Internet Explorer’s
    Compatibility View Settings.

    Regards.

    This update probably contains important changes to Compatibility View for
    Google web sites. You may be having problems when viewing google or
    youtube... this update will fix that.

    "Livia" <Livia@discussions.microsoft.com> wrote in message
    news:4087D818-300D-4006-AF2A-3311921DA3FB@microsoft.com...
    > Hello,
    > I use Windows Vista Business SP2. I have problems with IE8 when I start
    > Windows Update. It warns me that I have 2 important updates that cannot be
    > instaled.
    >
     
  3. Rob

    Rob Flightless Bird

    rob^_^ <iecustomizer@hotmail.com> wrote:
    > Hi Livia,
    >
    > Tools>Compatibility View Settings, check "Include updated websites list from
    > Microsoft"
    >
    > Go to
    > http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6
    >
    > and install the update manually....


    I recently downloaded the .xls file that has that site list, and it does
    not seem like it is a good idea to install it.
    It apparently is just a top-xxx of sites where users of IE8 clicked on
    the compatabilty view button (which apparently phones home). Maybe
    they clicked out of curiosity, did not know what the button was for,
    mis-clicked when they wanted to click something else, or whatever.
    There are many sites in that list that are just popular sites, not sites
    requiring compatability view.
     
  4. rob^_^

    rob^_^ Flightless Bird

    Hi Rob,

    I appreciate that, but also there are users complaining of not being able to
    access sites because of Compatibility issues.. Exactly that... popular sites
    like google and msn which are included in the list.

    The idea is that users can either choose to use the Compatibility View
    button to choose which sites require adjustment or to use the list from MS
    to pre-adjust things for compatibility before they visit a site.

    There is nothing sinister or an issue with a privacy here. Google Chrome
    does the same.
    No Compatibility data is collected from users.

    see the privacy statement here -
    http://www.microsoft.com/windows/internet-explorer/privacy.aspx

    There is a report a web page issue Addon that is used by a small number of
    enthusiasts, but generally only the top 500 global web sites are of use to
    be included in the Compatibility View list.

    I don't care if Livia cares to keep the option checked after she downloads
    the update, it is up to her.

    You are incorrect to assume that MS is continually recording our surfing for
    the purpose of compiling the Compatibility list.
    The Privacy statement outlines what information is collected (bad addons
    etc) and how users can disable those feedback reporting options.

    zip to do with ensuring sites display in IE8 without user intervention
    (pressing the Compatibility View button)

    Regards.



    "Rob" <nomail@example.com> wrote in message
    news:slrnhq1b3g.8fr.nomail@xs8.xs4all.nl...
    > rob^_^ <iecustomizer@hotmail.com> wrote:
    >> Hi Livia,
    >>
    >> Tools>Compatibility View Settings, check "Include updated websites list
    >> from
    >> Microsoft"
    >>
    >> Go to
    >> http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6
    >>
    >> and install the update manually....

    >
    > I recently downloaded the .xls file that has that site list, and it does
    > not seem like it is a good idea to install it.
    > It apparently is just a top-xxx of sites where users of IE8 clicked on
    > the compatabilty view button (which apparently phones home). Maybe
    > they clicked out of curiosity, did not know what the button was for,
    > mis-clicked when they wanted to click something else, or whatever.
    > There are many sites in that list that are just popular sites, not sites
    > requiring compatability view.
    >
     
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Uh, you don't access Windows Update via IE in Vista, dear.

    Try Control Panel | Windows Update | Check for updates

    How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    Update Services installation issues:
    http://support.microsoft.com/kb/906602

    1. See the "Need more help? Tell us what problem you are having" section of
    http://support.microsoft.com/ph/6527

    2. You cannot install some updates or programs
    http://support.microsoft.com/kb/822798

    3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    associated with the download/install.

    How to read the WindowsUpdate.log file
    http://support.microsoft.com/kb/902093

    3b. Compare errors to those listed here:
    http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    and/or go to http://windowsupdate.microsoft.com > click on Help and Support
    link in left pane > Solve problems on your own.

    ================
    How do I reset the Windows Update settings?
    http://support.microsoft.com/kb/971058
    ===========================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Windows Update-specific newsgroup:
    news://msnews.microsoft.com/microsoft.public.windowsupdate
    --
    ~PA Bear


    Livia wrote:
    > I use Windows Vista Business SP2. I have problems with IE8 when I start
    > Windows Update. It warns me that I have 2 important updates that cannot be
    > instaled.
     

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