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Dr Watson postmortem

Discussion in 'Windows XP' started by Toya Davis, Mar 16, 2010.

  1. Toya Davis

    Toya Davis Flightless Bird

    Whenever I right click on any icon on my desktop my computer freezes and I
    get a Dr watson postmortem error . My PC also freezes when I right click on
    any file or folder from a file search. When I double click my PC does not
    freeze. I need help resolving this issue .
     
  2. R. McCarty

    R. McCarty Flightless Bird

    Right Click options ( Context Menu ) can be extended by 3rd-party
    applications. This is how you get items such as "Scan with...." AV &
    other options. Some of these context menu items can cause system
    issues like you describe.

    You can review all the entries present on your PC with a program
    called ShellExView. You can selectively disable any items that might
    be causing the system faults. ( non Microsoft in the company column ).

    Download available here:
    http://www.nirsoft.net/utils/shexview.html

    "Toya Davis" <Toya Davis @discussions.microsoft.com> wrote in message
    news:2D5FB55D-4F02-4485-9085-17CF172DE573@microsoft.com...
    > Whenever I right click on any icon on my desktop my computer freezes and I
    > get a Dr watson postmortem error . My PC also freezes when I right click
    > on
    > any file or folder from a file search. When I double click my PC does not
    > freeze. I need help resolving this issue .
     
  3. Johnw

    Johnw Flightless Bird

    Toya Davis was thinking very hard :
    > Whenever I right click on any icon on my desktop my computer freezes and I
    > get a Dr watson postmortem error . My PC also freezes when I right click on
    > any file or folder from a file search. When I double click my PC does not
    > freeze. I need help resolving this issue .


    Toya something caused the problem, you may already know. You probably
    will need to do some extra research.
    Here is a start.

    Mark Suspicious Shell Extensions
    http://www.nirsoft.net/utils/shexvi...
    Most shell extensions use standard file extensions (.dll, .ocx or .cpl)
    as well as they usually don't turn on their system attribues
    (read-only/hidden/system). If ShellExView detect shell extension with
    unusual file extension or with unusual attribute (e.g: shell extension
    dll that is marked as hidden in the file system), it'll be marked in
    red color. It's recommended to deeply check these unusual shell
    extensions to insure that they are not unwanted malicious programs that
    penetrated into your system.
     
  4. ernie

    ernie Flightless Bird

    Dear Toya,
    See if you can decipher the messages, or stop them:

    http://www.computerhope.com/software/drwatson.htm

    HTH,
    ern.

    "Toya Davis" <Toya Davis @discussions.microsoft.com> wrote in message
    news:2D5FB55D-4F02-4485-9085-17CF172DE573@microsoft.com...
    > Whenever I right click on any icon on my desktop my computer freezes and I
    > get a Dr watson postmortem error . My PC also freezes when I right click
    > on
    > any file or folder from a file search. When I double click my PC does not
    > freeze. I need help resolving this issue .
     

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