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.docx Not Associated With Word 2007

Discussion in 'Microsoft Office' started by Chad, Jan 27, 2010.

  1. Chad

    Chad Flightless Bird

    I recently had a staff member claim they were having issue downloading any
    ..docx file sent as an attachment.

    I went over to take look at the PC (XP Pro, SP3) in question and sure enough
    the file looked like an HTML file (with the small blue e).

    I right clicked and chose properties and instead of reading as a type of
    file Microsoft Office Word Document it read as eventinf.planner. It was not
    set to open with Word. I clicked change and tried to to change it, no luck. I
    went to My Computer - Tools - Folder Options - File Types, it was listed but
    grayed out.

    I finally ran the Office Repair and it still shows the same thing under
    properties or file associations, but the icon now has the small Word icon,
    file type still shows as eventinf.planner BUT it does show and WILL open by
    default with Word.

    Someone suggested this might be a result of of installing SP2 for Office 2007?

    I logged in to both a domain admin and local admin profile and this
    eventinf.planner is no where to be found in those profiles.

    Any suggestions are GREATLY appreciated.

    Thanks!
     
  2. db

    db Flightless Bird

    never seen this problem.

    perhaps, the problem may
    be that there is a period
    in between the file name
    causing the extension to
    read as .planner

    perhaps it should instead
    have an extension .docx

    --
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    >
    >


    "Chad" <Chad@discussions.microsoft.com> wrote in message
    news:40EFF45C-BC84-44CA-9905-F5E3B2241319@microsoft.com...
    > I recently had a staff member claim they were having issue downloading any
    > .docx file sent as an attachment.
    >
    > I went over to take look at the PC (XP Pro, SP3) in question and sure
    > enough
    > the file looked like an HTML file (with the small blue e).
    >
    > I right clicked and chose properties and instead of reading as a type of
    > file Microsoft Office Word Document it read as eventinf.planner. It was
    > not
    > set to open with Word. I clicked change and tried to to change it, no
    > luck. I
    > went to My Computer - Tools - Folder Options - File Types, it was listed
    > but
    > grayed out.
    >
    > I finally ran the Office Repair and it still shows the same thing under
    > properties or file associations, but the icon now has the small Word icon,
    > file type still shows as eventinf.planner BUT it does show and WILL open
    > by
    > default with Word.
    >
    > Someone suggested this might be a result of of installing SP2 for Office
    > 2007?
    >
    > I logged in to both a domain admin and local admin profile and this
    > eventinf.planner is no where to be found in those profiles.
    >
    > Any suggestions are GREATLY appreciated.
    >
    > Thanks!
     

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