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doc watson debugger error with adobe download attempt

R

Robbywon

Flightless Bird
I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
installed all recent updates from Microsoft. I have downloaded Java updates
as well. I have tried to download adobe reader and flash player with windows
firewall on and off as well as AVG antivirus on and off.
Every time I try to download adobe reader or flash player I get a doc
watson debugger error and the internet explorer 8 freezes at which time I
bring up the device manager and end the process. I have run avg in safe mode
and malware bites as well to see if anything was swong and nothing is amiss
in those areas.
What do I need to do to correct this issue. Reinstall XP?
Any positive suggestions would be appreciated. Thanks. Please send replies
to robbywon@bellsouth.net
 
A

Akshay Chandra

Flightless Bird
Please provide details of your OS. Version, Service pack details. Also, if
you have installed .NET Framework 2.0 or above, please post in the
information.

Akshay Chandra
MCDST, MCP

"Robbywon" wrote:

> I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
> installed all recent updates from Microsoft. I have downloaded Java updates
> as well. I have tried to download adobe reader and flash player with windows
> firewall on and off as well as AVG antivirus on and off.
> Every time I try to download adobe reader or flash player I get a doc
> watson debugger error and the internet explorer 8 freezes at which time I
> bring up the device manager and end the process. I have run avg in safe mode
> and malware bites as well to see if anything was swong and nothing is amiss
> in those areas.
> What do I need to do to correct this issue. Reinstall XP?
> Any positive suggestions would be appreciated. Thanks. Please send replies
> to robbywon@bellsouth.net
 
R

Robbywon

Flightless Bird
running xp professional 32bit- service pack 3 all recent updates-- and have
installed .NET framework 3.0 SP 2 with optional updates

"Akshay Chandra" wrote:

> Please provide details of your OS. Version, Service pack details. Also, if
> you have installed .NET Framework 2.0 or above, please post in the
> information.
>
> Akshay Chandra
> MCDST, MCP
>
> "Robbywon" wrote:
>
> > I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
> > installed all recent updates from Microsoft. I have downloaded Java updates
> > as well. I have tried to download adobe reader and flash player with windows
> > firewall on and off as well as AVG antivirus on and off.
> > Every time I try to download adobe reader or flash player I get a doc
> > watson debugger error and the internet explorer 8 freezes at which time I
> > bring up the device manager and end the process. I have run avg in safe mode
> > and malware bites as well to see if anything was swong and nothing is amiss
> > in those areas.
> > What do I need to do to correct this issue. Reinstall XP?
> > Any positive suggestions would be appreciated. Thanks. Please send replies
> > to robbywon@bellsouth.net
 
R

Robbywon

Flightless Bird
Is that the information you requested? Or do I need to give more?

"Robbywon" wrote:

> running xp professional 32bit- service pack 3 all recent updates-- and have
> installed .NET framework 3.0 SP 2 with optional updates
>
> "Akshay Chandra" wrote:
>
> > Please provide details of your OS. Version, Service pack details. Also, if
> > you have installed .NET Framework 2.0 or above, please post in the
> > information.
> >
> > Akshay Chandra
> > MCDST, MCP
> >
> > "Robbywon" wrote:
> >
> > > I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
> > > installed all recent updates from Microsoft. I have downloaded Java updates
> > > as well. I have tried to download adobe reader and flash player with windows
> > > firewall on and off as well as AVG antivirus on and off.
> > > Every time I try to download adobe reader or flash player I get a doc
> > > watson debugger error and the internet explorer 8 freezes at which time I
> > > bring up the device manager and end the process. I have run avg in safe mode
> > > and malware bites as well to see if anything was swong and nothing is amiss
> > > in those areas.
> > > What do I need to do to correct this issue. Reinstall XP?
> > > Any positive suggestions would be appreciated. Thanks. Please send replies
> > > to robbywon@bellsouth.net
 
A

Allan

Flightless Bird
"Robbywon" <Robbywon@discussions.microsoft.com> wrote in message
news:31B407AA-250D-49E5-A84E-CFA04A88378A@microsoft.com...
>I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
> installed all recent updates from Microsoft. I have downloaded Java
> updates
> as well. I have tried to download adobe reader and flash player with
> windows
> firewall on and off as well as AVG antivirus on and off.
> Every time I try to download adobe reader or flash player I get a doc
> watson debugger error and the internet explorer 8 freezes at which time I
> bring up the device manager and end the process. I have run avg in safe
> mode
> and malware bites as well to see if anything was swong and nothing is
> amiss
> in those areas.
> What do I need to do to correct this issue. Reinstall XP?
> Any positive suggestions would be appreciated. Thanks. Please send replies
> to robbywon@bellsouth.net

Go to http://www.adobe.com and sign up for an Adobe ID (personal account).
Then you can post to Adobe forums with questions about installing Macromedia
Flash, Shockwave, Adobe Reader, Adobe AIR, etc. . It may have nothing to do
with your installation of Windows XP Pro.
 
R

Robbywon

Flightless Bird
Went in through the back door as Administrator and downloaded files to
external drive then installed and it worked. Thanks Allan, Randem, and Akshay.

"Allan" wrote:

>
> "Robbywon" <Robbywon@discussions.microsoft.com> wrote in message
> news:31B407AA-250D-49E5-A84E-CFA04A88378A@microsoft.com...
> >I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
> > installed all recent updates from Microsoft. I have downloaded Java
> > updates
> > as well. I have tried to download adobe reader and flash player with
> > windows
> > firewall on and off as well as AVG antivirus on and off.
> > Every time I try to download adobe reader or flash player I get a doc
> > watson debugger error and the internet explorer 8 freezes at which time I
> > bring up the device manager and end the process. I have run avg in safe
> > mode
> > and malware bites as well to see if anything was swong and nothing is
> > amiss
> > in those areas.
> > What do I need to do to correct this issue. Reinstall XP?
> > Any positive suggestions would be appreciated. Thanks. Please send replies
> > to robbywon@bellsouth.net

> Go to http://www.adobe.com and sign up for an Adobe ID (personal account).
> Then you can post to Adobe forums with questions about installing Macromedia
> Flash, Shockwave, Adobe Reader, Adobe AIR, etc. . It may have nothing to do
> with your installation of Windows XP Pro.
>
> .
>
 
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