1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DNS Resolution problem

Discussion in 'Windows XP' started by M@comp, Feb 26, 2010.

  1. M@comp

    M@comp Flightless Bird

    Hello,

    I have a problem with DNS resolution with an XP SP2 Pro , I can't
    connect to a web site with its address, ie www.google.com, but if I put
    the IP address in the IE address bar I can connect to the web site.
    I tried with ping command and it's the same, it just works with IP
    address though nslookup works.

    I installed MS Network Monitor to see what happens when I do a ping to
    www.google.com, there are just five trames as you can see here :
    http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg

    I did :
    netsh int ip reset resetlog.txt
    and
    netsh winsock reset
    I restarted the computer but it didn't change anything.

    I looked at this page http://support.microsoft.com/kb/314053
    my system sounds ok with theses parameters.

    If I modify the host file (c:/windows\system32\driver\etc\host) and I
    insert an entry for www.google.com for exemple, i can ping
    www.google.com

    I also checked my system with antivirus and antiwmalware, I did this by
    putting the hard disk in another computer out of box

    I also installed TCP/IP again on the network adaptator but any change.

    I would appreciate any help

    TIA
     
  2. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > Hello,
    >
    > I have a problem with DNS resolution with an XP SP2 Pro , I can't
    > connect to a web site with its address, ie www.google.com, but if I put
    > the IP address in the IE address bar I can connect to the web site.
    > I tried with ping command and it's the same, it just works with IP
    > address though nslookup works.
    >


    You said nothing about your DNS configuration and nothing about your
    internet access configuration.

    Do you use a router ? Then you should get your DNS server addresses from it.
    Otherwise you should set your DNS server addresses manually.
    Look at your TCP/IP properties:

    http://www.mediacollege.com/computer/network/dns.html

    Bernd
     
  3. M@comp

    M@comp Flightless Bird

    Bernd avait écrit le 26/02/2010 :
    >
    > -------- Original-Nachricht --------
    >
    >> Hello,
    >>
    >> I have a problem with DNS resolution with an XP SP2 Pro , I can't connect
    >> to a web site with its address, ie www.google.com, but if I put the IP
    >> address in the IE address bar I can connect to the web site.
    >> I tried with ping command and it's the same, it just works with IP address
    >> though nslookup works.
    >>

    >
    > You said nothing about your DNS configuration and nothing about your internet
    > access configuration.
    >
    > Do you use a router ? Then you should get your DNS server addresses from it.
    > Otherwise you should set your DNS server addresses manually.
    > Look at your TCP/IP properties:
    >
    > http://www.mediacollege.com/computer/network/dns.html
    >

    My DNS configuration is ok. I'm using a router to access to Internet
    which has a dhcp server that puts DNS ISP adresses to my PC. I tried to
    enter manually my DNS addresses but it changes nothing.
    As you can see on the snapshot that I took, there is no DNS requests
    when I do a ping www.google.com
     
  4. Anteaus

    Anteaus Flightless Bird

    Areas to check:

    Stop the 'DNS Client' service. This purely serves to cache DNS requests, and
    is not essential. If it goes haywire it can cause name-resolution trouble. If
    stopping it solves your problems, then disable it.

    -Other software might have inserted a 'shim' into the IP stack. Apple's
    Bonjour springs to mind, as does Google Desktop Search. If so, LSPFix may
    reveal its presence.

    http://www.cexx.org/lspfix.htm

    -If you are using a router as your DNS source, it may have a broken DNS
    implementation. Older D-link models suffer from this. Try setting the
    computer to use the ISP's DNS servers directly. (Or, if you have a
    Windows/Linux server onsite, try running your own DNS service on it, this is
    often the best approach as it cuts-out the middleman completely)

    "M@comp" wrote:

    > Hello,
    >
    > I have a problem with DNS resolution with an XP SP2 Pro , I can't
    > connect to a web site with its address, ie www.google.com, but if I put
    > the IP address in the IE address bar I can connect to the web site.
    > I tried with ping command and it's the same, it just works with IP
    > address though nslookup works.
    >
    > I installed MS Network Monitor to see what happens when I do a ping to
    > www.google.com, there are just five trames as you can see here :
    > http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >
    > I did :
    > netsh int ip reset resetlog.txt
    > and
    > netsh winsock reset
    > I restarted the computer but it didn't change anything.
    >
    > I looked at this page http://support.microsoft.com/kb/314053
    > my system sounds ok with theses parameters.
    >
    > If I modify the host file (c:/windows\system32\driver\etc\host) and I
    > insert an entry for www.google.com for exemple, i can ping
    > www.google.com
    >
    > I also checked my system with antivirus and antiwmalware, I did this by
    > putting the hard disk in another computer out of box
    >
    > I also installed TCP/IP again on the network adaptator but any change.
    >
    > I would appreciate any help
    >
    > TIA
    >
    >
    > .
    >
     
  5. M@comp

    M@comp Flightless Bird

    Anteaus wrote :
    > Areas to check:
    >
    > Stop the 'DNS Client' service. This purely serves to cache DNS requests, and
    > is not essential. If it goes haywire it can cause name-resolution trouble. If
    > stopping it solves your problems, then disable it.

    Ok I stopped DNS client. I also did ipconfig /flushdns but nothing
    change, i can't do a ping www.google.com.

    >
    > -Other software might have inserted a 'shim' into the IP stack. Apple's
    > Bonjour springs to mind, as does Google Desktop Search. If so, LSPFix may
    > reveal its presence.
    >
    > http://www.cexx.org/lspfix.htm

    Ok I tried it, it said No Problems found
    In the Keep box, there are :
    mswsock.dll
    winrnr.dll
    rsvpsp.dll

    I also tried WinSock XP Fix but nothing change.

    There are no Bonjour or Google Desktop Search or other software like
    that in the computer but a 'shim' can have been inserted into the IP
    stack since Kapersky Internet Security was on this computer. I
    uninstalled it from the configuration panel and with the Kaspersky's
    uninstaller. Currently, there are no Antivirus, no Firewall even the
    one of windows since I desactivated it and no antispyware.
    I scanned the registry and it seems that there is no entry of Kaspersky
    in it.

    >
    > -If you are using a router as your DNS source, it may have a broken DNS
    > implementation. Older D-link models suffer from this. Try setting the
    > computer to use the ISP's DNS servers directly. (Or, if you have a
    > Windows/Linux server onsite, try running your own DNS service on it, this is
    > often the best approach as it cuts-out the middleman completely)

    I don't have a DNS server on my network, I'm using the ISP's DNS
    server. I also tried the public Google DNS addresses which didn't solve
    my problem.
    As we can see on the capture, there are no DNS frames when I do a ping
    www.google.com, there are just 3 nbtns frames so it's sure that the
    computer can't get reply from a DNS server.
    As there are just nbtns frames i thought that it could come from a
    wrong name resolution order so I looked at the key :

    HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\ServiceProvider

    but values are correct.

    The problem just comes with this computer, if i try another computer on
    the network, there is no problem.

    >
    > "M@comp" wrote:
    >
    >> Hello,
    >>
    >> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >> connect to a web site with its address, ie www.google.com, but if I put
    >> the IP address in the IE address bar I can connect to the web site.
    >> I tried with ping command and it's the same, it just works with IP
    >> address though nslookup works.
    >>
    >> I installed MS Network Monitor to see what happens when I do a ping to
    >> www.google.com, there are just five trames as you can see here :
    >> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >>
    >> I did :
    >> netsh int ip reset resetlog.txt
    >> and
    >> netsh winsock reset
    >> I restarted the computer but it didn't change anything.
    >>
    >> I looked at this page http://support.microsoft.com/kb/314053
    >> my system sounds ok with theses parameters.
    >>
    >> If I modify the host file (c:/windows\system32\driver\etc\host) and I
    >> insert an entry for www.google.com for exemple, i can ping
    >> www.google.com
    >>
    >> I also checked my system with antivirus and antiwmalware, I did this by
    >> putting the hard disk in another computer out of box
    >>
    >> I also installed TCP/IP again on the network adaptator but any change.
    >>
    >> I would appreciate any help
    >>
    >> TIA
    >>
    >>
    >> .
    >>
     
  6. Twayne

    Twayne Flightless Bird

    In news:4b87bd8e$0$17862$ba4acef3@reader.news.orange.fr,
    M@comp <nospam@nospam.com> typed:
    > Hello,
    >
    > I have a problem with DNS resolution with an XP SP2 Pro , I can't
    > connect to a web site with its address, ie www.google.com, but if I
    > put the IP address in the IE address bar I can connect to the web
    > site. I tried with ping command and it's the same, it just works with IP
    > address though nslookup works.
    >
    > I installed MS Network Monitor to see what happens when I do a ping to
    > www.google.com, there are just five trames as you can see here :
    > http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >
    > I did :
    > netsh int ip reset resetlog.txt
    > and
    > netsh winsock reset
    > I restarted the computer but it didn't change anything.
    >
    > I looked at this page http://support.microsoft.com/kb/314053
    > my system sounds ok with theses parameters.
    >
    > If I modify the host file (c:/windows\system32\driver\etc\host) and I
    > insert an entry for www.google.com for exemple, i can ping
    > www.google.com
    >
    > I also checked my system with antivirus and antiwmalware, I did this
    > by putting the hard disk in another computer out of box
    >
    > I also installed TCP/IP again on the network adaptator but any change.
    >
    > I would appreciate any help
    >
    > TIA


    Sounds like you've done all the right things, or close to it. I assume it's
    ALL web sites and not just a select few you can't reach using the text
    address?
    The distinction is important because if some work and some don't, that's
    just about a sure sign of malware at work, or maybe part of a DOS attack
    you've been covertly brought into.

    A few days ago, Verizon had an outage for several hours that interrupted
    e-mail and internet services here in the northeast. Maybe DNS isn't working
    correctly?
    Try accessing the same sites from another computer but with one of your
    own accounts at Verizon and see if it fails, too. Well ... Verizon or Yahoo
    or MSN, whatever they've set up for your mail routes.

    Quite a few different directions things could go here.

    HTH,

    Twayne
     
  7. M@comp

    M@comp Flightless Bird

    Twayne wrote :
    >
    > Sounds like you've done all the right things, or close to it. I assume it's
    > ALL web sites and not just a select few you can't reach using the text
    > address?

    Yes, you are right, it's all web sites. I just gave an example when I
    used www.google.com
    I don't think the problem is related to DNS server since none DNS frame
    goes out of my computer

    > The distinction is important because if some work and some don't, that's
    > just about a sure sign of malware at work, or maybe part of a DOS attack
    > you've been covertly brought into.
    >
    > A few days ago, Verizon had an outage for several hours that interrupted
    > e-mail and internet services here in the northeast. Maybe DNS isn't working
    > correctly?
    > Try accessing the same sites from another computer but with one of your
    > own accounts at Verizon and see if it fails, too. Well ... Verizon or Yahoo
    > or MSN, whatever they've set up for your mail routes.

    With other computers, I don't have any problem to get on Internet with
    www.... address. The network is working properly.
     
  8. Daave

    Daave Flightless Bird

    M@comp wrote:
    > Hello,
    >
    > I have a problem with DNS resolution with an XP SP2 Pro , I can't
    > connect to a web site with its address, ie www.google.com, but if I
    > put the IP address in the IE address bar I can connect to the web
    > site. I tried with ping command and it's the same, it just works with
    > IP
    > address though nslookup works.
    >
    > I installed MS Network Monitor to see what happens when I do a ping to
    > www.google.com, there are just five trames as you can see here :
    > http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >
    > I did :
    > netsh int ip reset resetlog.txt
    > and
    > netsh winsock reset
    > I restarted the computer but it didn't change anything.
    >
    > I looked at this page http://support.microsoft.com/kb/314053
    > my system sounds ok with theses parameters.
    >
    > If I modify the host file (c:/windows\system32\driver\etc\host) and I
    > insert an entry for www.google.com for exemple, i can ping
    > www.google.com
    >
    > I also checked my system with antivirus and antiwmalware, I did this
    > by putting the hard disk in another computer out of box
    >
    > I also installed TCP/IP again on the network adaptator but any change.
    >
    > I would appreciate any help


    Look under the Connections tab of Internet Options. Have you configured
    any proxy servers?
     
  9. M@comp

    M@comp Flightless Bird

    Daave wrote :
    > M@comp wrote:
    >> Hello,
    >>
    >> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >> connect to a web site with its address, ie www.google.com, but if I
    >> put the IP address in the IE address bar I can connect to the web
    >> site. I tried with ping command and it's the same, it just works with IP
    >> address though nslookup works.
    >>
    >> I installed MS Network Monitor to see what happens when I do a ping to
    >> www.google.com, there are just five trames as you can see here :
    >> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >>
    >> I did :
    >> netsh int ip reset resetlog.txt
    >> and
    >> netsh winsock reset
    >> I restarted the computer but it didn't change anything.
    >>
    >> I looked at this page http://support.microsoft.com/kb/314053
    >> my system sounds ok with theses parameters.
    >>
    >> If I modify the host file (c:/windows\system32\driver\etc\host) and I
    >> insert an entry for www.google.com for exemple, i can ping
    >> www.google.com
    >>
    >> I also checked my system with antivirus and antiwmalware, I did this
    >> by putting the hard disk in another computer out of box
    >>
    >> I also installed TCP/IP again on the network adaptator but any change.
    >>
    >> I would appreciate any help

    >
    > Look under the Connections tab of Internet Options. Have you configured any
    > proxy servers?

    no, none proxy server is configured

    I tend to believe that the TCP/IP stack is broken and netsh int ip
    reset ... doesn't fix it but why ? and how to repair this stack ?

    I also tried to desactivate NetBios with TCP/IP. In this case, there is
    no more frames in MS Network Monitor when I did ping to a wab address
    (ie www.google.com for example). However nslookup correctly works.
     
  10. Daave

    Daave Flightless Bird

    M@comp wrote:
    > Daave wrote :
    >> M@comp wrote:
    >>> Hello,
    >>>
    >>> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >>> connect to a web site with its address, ie www.google.com, but if I
    >>> put the IP address in the IE address bar I can connect to the web
    >>> site. I tried with ping command and it's the same, it just works
    >>> with IP address though nslookup works.
    >>>
    >>> I installed MS Network Monitor to see what happens when I do a ping
    >>> to www.google.com, there are just five trames as you can see here :
    >>> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >>>
    >>> I did :
    >>> netsh int ip reset resetlog.txt
    >>> and
    >>> netsh winsock reset
    >>> I restarted the computer but it didn't change anything.
    >>>
    >>> I looked at this page http://support.microsoft.com/kb/314053
    >>> my system sounds ok with theses parameters.
    >>>
    >>> If I modify the host file (c:/windows\system32\driver\etc\host) and
    >>> I insert an entry for www.google.com for exemple, i can ping
    >>> www.google.com
    >>>
    >>> I also checked my system with antivirus and antiwmalware, I did this
    >>> by putting the hard disk in another computer out of box
    >>>
    >>> I also installed TCP/IP again on the network adaptator but any
    >>> change. I would appreciate any help

    >>
    >> Look under the Connections tab of Internet Options. Have you
    >> configured any proxy servers?


    > no, none proxy server is configured
    >
    > I tend to believe that the TCP/IP stack is broken and netsh int ip
    > reset ... doesn't fix it but why ? and how to repair this stack ?
    >
    > I also tried to desactivate NetBios with TCP/IP. In this case, there
    > is no more frames in MS Network Monitor when I did ping to a wab
    > address (ie www.google.com for example). However nslookup correctly
    > works.


    Try running the Winsock XP Fix:

    http://windowsxp.mvps.org/winsock.htm
     
  11. M@comp

    M@comp Flightless Bird

    Daave vient de nous annoncer :
    > M@comp wrote:
    >> Daave wrote :
    >>> M@comp wrote:
    >>>> Hello,
    >>>>
    >>>> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >>>> connect to a web site with its address, ie www.google.com, but if I
    >>>> put the IP address in the IE address bar I can connect to the web
    >>>> site. I tried with ping command and it's the same, it just works
    >>>> with IP address though nslookup works.
    >>>>
    >>>> I installed MS Network Monitor to see what happens when I do a ping
    >>>> to www.google.com, there are just five trames as you can see here :
    >>>> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >>>>
    >>>> I did :
    >>>> netsh int ip reset resetlog.txt
    >>>> and
    >>>> netsh winsock reset
    >>>> I restarted the computer but it didn't change anything.
    >>>>
    >>>> I looked at this page http://support.microsoft.com/kb/314053
    >>>> my system sounds ok with theses parameters.
    >>>>
    >>>> If I modify the host file (c:/windows\system32\driver\etc\host) and
    >>>> I insert an entry for www.google.com for exemple, i can ping
    >>>> www.google.com
    >>>>
    >>>> I also checked my system with antivirus and antiwmalware, I did this
    >>>> by putting the hard disk in another computer out of box
    >>>>
    >>>> I also installed TCP/IP again on the network adaptator but any
    >>>> change. I would appreciate any help
    >>>
    >>> Look under the Connections tab of Internet Options. Have you
    >>> configured any proxy servers?

    >
    >> no, none proxy server is configured
    >>
    >> I tend to believe that the TCP/IP stack is broken and netsh int ip
    >> reset ... doesn't fix it but why ? and how to repair this stack ?
    >>
    >> I also tried to desactivate NetBios with TCP/IP. In this case, there
    >> is no more frames in MS Network Monitor when I did ping to a wab
    >> address (ie www.google.com for example). However nslookup correctly
    >> works.

    >
    > Try running the Winsock XP Fix:
    >
    > http://windowsxp.mvps.org/winsock.htm


    I have already tried it with no result.
     
  12. ju.c

    ju.c Flightless Bird

    Try OpenDNS:

    Change your DNS: Configuration for XP
    https://store.opendns.com/setup/operatingsystem/windows-xp


    ju.c


    "M@comp" <nospam@nospam.com> wrote in message news:4b8ccfb2$0$17866$ba4acef3@reader.news.orange.fr...
    > Daave vient de nous annoncer :
    >> M@comp wrote:
    >>> Daave wrote :
    >>>> M@comp wrote:
    >>>>> Hello,
    >>>>>
    >>>>> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >>>>> connect to a web site with its address, ie www.google.com, but if I
    >>>>> put the IP address in the IE address bar I can connect to the web
    >>>>> site. I tried with ping command and it's the same, it just works
    >>>>> with IP address though nslookup works.
    >>>>>
    >>>>> I installed MS Network Monitor to see what happens when I do a ping
    >>>>> to www.google.com, there are just five trames as you can see here :
    >>>>> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg
    >>>>>
    >>>>> I did :
    >>>>> netsh int ip reset resetlog.txt
    >>>>> and
    >>>>> netsh winsock reset
    >>>>> I restarted the computer but it didn't change anything.
    >>>>>
    >>>>> I looked at this page http://support.microsoft.com/kb/314053
    >>>>> my system sounds ok with theses parameters.
    >>>>>
    >>>>> If I modify the host file (c:/windows\system32\driver\etc\host) and
    >>>>> I insert an entry for www.google.com for exemple, i can ping
    >>>>> www.google.com
    >>>>>
    >>>>> I also checked my system with antivirus and antiwmalware, I did this
    >>>>> by putting the hard disk in another computer out of box
    >>>>>
    >>>>> I also installed TCP/IP again on the network adaptator but any
    >>>>> change. I would appreciate any help
    >>>>
    >>>> Look under the Connections tab of Internet Options. Have you
    >>>> configured any proxy servers?

    >>
    >>> no, none proxy server is configured
    >>>
    >>> I tend to believe that the TCP/IP stack is broken and netsh int ip
    >>> reset ... doesn't fix it but why ? and how to repair this stack ?
    >>>
    >>> I also tried to desactivate NetBios with TCP/IP. In this case, there
    >>> is no more frames in MS Network Monitor when I did ping to a wab
    >>> address (ie www.google.com for example). However nslookup correctly
    >>> works.

    >>
    >> Try running the Winsock XP Fix:
    >>
    >> http://windowsxp.mvps.org/winsock.htm

    >
    > I have already tried it with no result.
    >
    >
     
  13. Daave

    Daave Flightless Bird

    M@comp wrote:
    > Daave vient de nous annoncer :
    >> M@comp wrote:
    >>> Daave wrote :
    >>>> M@comp wrote:
    >>>>> Hello,
    >>>>>
    >>>>> I have a problem with DNS resolution with an XP SP2 Pro , I can't
    >>>>> connect to a web site with its address, ie www.google.com, but if
    >>>>> I put the IP address in the IE address bar I can connect to the
    >>>>> web site. I tried with ping command and it's the same, it just
    >>>>> works with IP address though nslookup works.
    >>>>>
    >>>>> I installed MS Network Monitor to see what happens when I do a
    >>>>> ping to www.google.com, there are just five trames as you can see
    >>>>> here :
    >>>>> http://www.cijoint.fr/cjlink.php?file=cj201002/cijGWREZn2.jpg I
    >>>>> did :
    >>>>> netsh int ip reset resetlog.txt
    >>>>> and
    >>>>> netsh winsock reset
    >>>>> I restarted the computer but it didn't change anything.
    >>>>>
    >>>>> I looked at this page http://support.microsoft.com/kb/314053
    >>>>> my system sounds ok with theses parameters.
    >>>>>
    >>>>> If I modify the host file (c:/windows\system32\driver\etc\host)
    >>>>> and I insert an entry for www.google.com for exemple, i can ping
    >>>>> www.google.com
    >>>>>
    >>>>> I also checked my system with antivirus and antiwmalware, I did
    >>>>> this by putting the hard disk in another computer out of box
    >>>>>
    >>>>> I also installed TCP/IP again on the network adaptator but any
    >>>>> change. I would appreciate any help
    >>>>
    >>>> Look under the Connections tab of Internet Options. Have you
    >>>> configured any proxy servers?

    >>
    >>> no, none proxy server is configured
    >>>
    >>> I tend to believe that the TCP/IP stack is broken and netsh int ip
    >>> reset ... doesn't fix it but why ? and how to repair this stack ?
    >>>
    >>> I also tried to desactivate NetBios with TCP/IP. In this case, there
    >>> is no more frames in MS Network Monitor when I did ping to a wab
    >>> address (ie www.google.com for example). However nslookup correctly
    >>> works.

    >>
    >> Try running the Winsock XP Fix:
    >>
    >> http://windowsxp.mvps.org/winsock.htm

    >
    > I have already tried it with no result.


    Does the behavior persist when you use other browsers (like Opera or
    Firefox)?

    Do you use a router? If so, how is it configured? And how are your
    TCP/IP Properties configured? Did you enter actual IP addresses for your
    DNS servers? Or did you enter other values (per your router)?
     

Share This Page