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Covert to Full Version

Discussion in 'Microsoft Office' started by Mel, Jan 4, 2010.

  1. Mel

    Mel Flightless Bird

    I am currently using the trial version and want to activate it to the full
    version as I've just bought a product key. When I select "convert" under the
    activation menu my system does not do anything. I have the hour glass for a
    few seconds and that's it. Any suggestions?
     
  2. Peter Foldes

    Peter Foldes Flightless Bird

    Mel

    Where is the CD of the version that you have the product key for. You cannot convert
    a Trial version. You need to uninstall it along with the Activation Assistant and
    then install the version that you have the legal key for

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Mel" <Mel@discussions.microsoft.com> wrote in message
    news:CA246084-647E-4AB1-99AE-6F18E53F7CAD@microsoft.com...
    >I am currently using the trial version and want to activate it to the full
    > version as I've just bought a product key. When I select "convert" under the
    > activation menu my system does not do anything. I have the hour glass for a
    > few seconds and that's it. Any suggestions?
     
  3. LVTravel

    LVTravel Flightless Bird

    "Mel" <Mel@discussions.microsoft.com> wrote in message
    news:CA246084-647E-4AB1-99AE-6F18E53F7CAD@microsoft.com...
    > I am currently using the trial version and want to activate it to the full
    > version as I've just bought a product key. When I select "convert" under
    > the
    > activation menu my system does not do anything. I have the hour glass for
    > a
    > few seconds and that's it. Any suggestions?


    Mel, where did you purchase the product key. It should be a 25 character
    key in the same version as the trial that was installed onto the computer by
    the manufacturer or which you downloaded from Microsoft's web site. If the
    license key sticker says MLK on the lower right of it you have purchased a
    Medialess License key and that requires a specific install by the computer
    manufacturer and must be activated within 90 (IIRC) days of computer
    purchase. If it is a downloaded or manufacturer installed version (Small
    Business, Home and Student, Professional, etc.) of Office and it is not the
    same version as the key it can not be activated with that key.

    Let us know what the license key information says and the type of
    installation you currently have. If you do have a disk with the purchased
    key you need to uninstall any trial and it's activation assistant, reboot
    the computer and then install from the CD
     

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