On 1/12/2010 8:03 AM On a whim, Robert Aldwinckle pounded out on the
keyboard
> "Terry R."<F1Com@NOSPAMpobox.com> wrote in message news:uYpbvh0kKHA.5020@TK2MSFTNGP02.phx.gbl...
>
>>>> I downloaded the file WindowsXP-KB976325-x86-ENU.exe,
>>>
>>>> but it fails also, with the error;
>>>>
>>>> KB976325 Setup canceled
>>>
>>>
>>> There will be more explicit diagnostics than that. Find them in the
>>> log(s) that the update creates or modifies.
>
>> 0.828: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
>> 0.828: KB976325 Setup canceled.
>> 0.828: Update.exe extended error code = 0xf00d
>
>
> FWIW in my KB976325-IE8.log it looks as if the PreRequisite check
> will be about your current version of iexplore.exe Then mine did something
> about "Information in the Registry" exclusively for winhttp.dll and its version,
> culminating in the usual cumulative update, including several modules which
> had to be copied and renamed by a reboot.
>
> If that's not a enough of a clue you could try to see if there is a verbose
> option for your install and use it. Additionally you could supplement
> whatever all diagnostics you are getting by running ProcMon to capture
> the install's activity. You would have to infer which log message trace
> entry was which by its length and position in the write sequence but doing
> that would enable you to see other file and registry accesses which
> preceded each log message.
>
>
> Good luck
>
> Robert
> ---
>
>
>
Hi Robert,
I didn't post the complete log, but do here to see if anything stands
out to you.
[KB976325.log]
0.828:
================================================================================
0.828: 2010/01/11 12
3:42.656 (local)
0.828:
C
WINDOWS\SoftwareDistribution\Download\3f815522f554242e897c6526fa0de224\update\update.exe
(version 6.3.13.0)
0.828: Hotfix started with following command line: /si
/ParentInfo:681fe93f3dbf7d418bb67f1b21bbf7ee
0.828: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
0.828: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.828: KB976325 Setup canceled.
0.828: Update.exe extended error code = 0xf00d
1.828:
================================================================================
1.843: 2010/01/11 13:11:18.593 (local)
1.843:
C
WINDOWS\SoftwareDistribution\Download\3f815522f554242e897c6526fa0de224\update\update.exe
(version 6.3.13.0)
1.843: Hotfix started with following command line: /si
/ParentInfo:cd40bb90c4dcbe4cb95229c8a93a6e9b
1.843: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
1.859: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
1.875: KB976325 Setup canceled.
1.875: Update.exe extended error code = 0xf00d
2.187:
================================================================================
0.828: 2010/01/11 13:16
6.718 (local)
0.828: w
7128cb6d4f1c582325ab\update\update.exe (version 6.3.13.0)
0.828: Hotfix started with following command line:
0.828: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
0.875: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
0.891: KB976325 Setup canceled.
5.781: Message displayed to the user: KB976325 Setup canceled.
5.781: User Input: OK
5.781: Update.exe extended error code = 0xf00d
5.781: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.765:
If IE6 is installed, is the IE7 line checking to see if IE7 is
installed? This install of XP SP3 is only 48 hours old. Seems strange
updates fail so soon.
Terry R.
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