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cd/dvd not working code 40

Discussion in 'Windows XP' started by ninja mouse, Aug 6, 2010.

  1. ninja mouse

    ninja mouse Flightless Bird

    ive recently had to do a system recover,ive loaded everything that i wanted
    back on and everythings fine except my cd drive has decided to start playing
    up and being stubbon,i put the cd in and it lights up on the small window on
    the side but doesnt read it,instead it comes back with the message of windows
    has loaded the drivers but cant find the hardware device code 40,(something
    like that)ive tried device manager and that gives me a yellow icon next to
    the drive,ive also tried microsofts mr fixit but that comes back more or less
    saying the same thing,someone suggested i do something to the registry but im
    alittle unsure of wanting to do that,ive tried a spare plug n play cd drive
    as well as i use that on my netbook so i know that works,but that comes back
    saying the same thing as above,the drivers work but cant find the hardware
    device is this the end????any help
     
  2. Bob

    Bob Flightless Bird

    http://support.microsoft.com/kb/310123

    Windows cannot access this hardware because its service key information in
    the registry is missing or recorded incorrectly. (Code 40)
    Recommended resolution

    Information in the registry's service subkey for the driver is invalid.
    Reinstall the drivers for this device.

    Uninstall and reinstall the driver

    Uninstall the driver from Device Manager, and then scan for new hardware to
    install the driver again.

    You may be prompted to provide the path of the driver. Windows may have the
    driver built-in, or may still have the driver files installed from the last
    time that you set up the device. However, sometimes, it will open the New
    Hardware Wizard which may ask for the driver. If you are asked for the
    driver and you do not have it, you can try to download the latest driver
    from the hardware vendor’s Web site.
    On the device Properties dialog box, click the Driver tab, and then click
    Uninstall. Follow the instructions.
    Restart your computer.
    Open Device Manager, click Action, and then click Scan for hardware changes.
    Follow the instructions.





    "ninja mouse" <ninja mouse@discussions.microsoft.com> wrote in message
    news:A64ACE83-D279-449C-BDC6-33D5942FD18F@microsoft.com...
    > ive recently had to do a system recover,ive loaded everything that i
    > wanted
    > back on and everythings fine except my cd drive has decided to start
    > playing
    > up and being stubbon,i put the cd in and it lights up on the small window
    > on
    > the side but doesnt read it,instead it comes back with the message of
    > windows
    > has loaded the drivers but cant find the hardware device code
    > 40,(something
    > like that)ive tried device manager and that gives me a yellow icon next to
    > the drive,ive also tried microsofts mr fixit but that comes back more or
    > less
    > saying the same thing,someone suggested i do something to the registry but
    > im
    > alittle unsure of wanting to do that,ive tried a spare plug n play cd
    > drive
    > as well as i use that on my netbook so i know that works,but that comes
    > back
    > saying the same thing as above,the drivers work but cant find the hardware
    > device is this the end????any help
     

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