Tried loading Adobe reader and keep getting a Error 1402 could not open key
message. Here is what the message looks like.

HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
COMPONENTS/MSFS

Help!

 

Have you tried completely Uninstalling it and re installing it?
Russ

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"Darson" <Darson@discussions.microsoft.com> wrote in message
news:7A28BA75-7B7E-4D2C-B112-04A75D8A1A27@microsoft.com...
> Tried loading Adobe reader and keep getting a Error 1402 could not open
> key
> message. Here is what the message looks like.
>
> HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
> COMPONENTS/MSFS
>
> Help!

 

You should uninstall Adobe Reader completely and also run CCleaner to remove
any registry entries still remaining after uninstalling Adobe Reader.

Once you have done this and rebooted your system, try to re-install adobe
reader version 9.1.3 (I think this is the latest version). this should work
but if it doesn't then you know who to ask at adobe. Let me know if you
want a link to their forums where adobe.pigs (cousins of our pig-bear)
reside.

hth

"Darson" <Darson@discussions.microsoft.com> wrote in message
news:7A28BA75-7B7E-4D2C-B112-04A75D8A1A27@microsoft.com...
> Tried loading Adobe reader and keep getting a Error 1402 could not open
> key
> message. Here is what the message looks like.
>
> HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
> COMPONENTS/MSFS
>
> Help!

 

Darson wrote:

> Tried loading Adobe reader and keep getting a Error 1402 could not open key
> message. Here is what the message looks like.
>
> HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
> COMPONENTS/MSFS
>
> Help!

From some other posts that I've seen, the latest version of Adobe Reader
(AR) is screwed up and the suggestion is to go back one version (which means
you have to find their download page rather than do the auto install).
Luckily, I don't run into AR problems because I use something else for
reading .pdf files, like PDF-Xchange, which work solid with IE and give me
more features than in AR.