1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't seem to read PDF files, keep getting a 1402 error message

Discussion in 'Windows XP' started by Darson, Feb 5, 2010.

  1. Darson

    Darson Flightless Bird

    Tried loading Adobe reader and keep getting a Error 1402 could not open key
    message. Here is what the message looks like.

    HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
    COMPONENTS/MSFS

    Help!
     
  2. Russ SBITS.Biz [SBS-MVP]

    Russ SBITS.Biz [SBS-MVP] Flightless Bird

    Have you tried completely Uninstalling it and re installing it?
    Russ

    --
    Russell Grover - SBITS.Biz [SBS-MVP]
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist
    24hr SBS Remote Support - www.SBITS.Biz
    Second Opinion $15 - www.PersonalITConsultant.com
    Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


    "Darson" <Darson@discussions.microsoft.com> wrote in message
    news:7A28BA75-7B7E-4D2C-B112-04A75D8A1A27@microsoft.com...
    > Tried loading Adobe reader and keep getting a Error 1402 could not open
    > key
    > message. Here is what the message looks like.
    >
    > HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
    > COMPONENTS/MSFS
    >
    > Help!
     
  3. 20100206

    20100206 Flightless Bird

    You should uninstall Adobe Reader completely and also run CCleaner to remove
    any registry entries still remaining after uninstalling Adobe Reader.

    Once you have done this and rebooted your system, try to re-install adobe
    reader version 9.1.3 (I think this is the latest version). this should work
    but if it doesn't then you know who to ask at adobe. Let me know if you
    want a link to their forums where adobe.pigs (cousins of our pig-bear)
    reside.

    hth

    "Darson" <Darson@discussions.microsoft.com> wrote in message
    news:7A28BA75-7B7E-4D2C-B112-04A75D8A1A27@microsoft.com...
    > Tried loading Adobe reader and keep getting a Error 1402 could not open
    > key
    > message. Here is what the message looks like.
    >
    > HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
    > COMPONENTS/MSFS
    >
    > Help!
     
  4. VanguardLH

    VanguardLH Flightless Bird

    Darson wrote:

    > Tried loading Adobe reader and keep getting a Error 1402 could not open key
    > message. Here is what the message looks like.
    >
    > HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT VERSION/RUN/OPTIONAL
    > COMPONENTS/MSFS
    >
    > Help!


    From some other posts that I've seen, the latest version of Adobe Reader
    (AR) is screwed up and the suggestion is to go back one version (which means
    you have to find their download page rather than do the auto install).
    Luckily, I don't run into AR problems because I use something else for
    reading .pdf files, like PDF-Xchange, which work solid with IE and give me
    more features than in AR.
     

Share This Page