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can't record sound or video

Discussion in 'Microsoft OneNote' started by Christian, Jan 18, 2010.

  1. Christian

    Christian Flightless Bird

    Hi,
    I am running OneNote 2007 on a Windows 7 Home Premium computer. I have Media
    Player 11 or 12 (which ever came with Win 7) and directx 11.X

    When I try to record sound or video I get the same errormessage every time:

    "At least Microsoft DirectX 8.1 and Windows Media player 8 are required to
    record sound. Install both programs from Download Center on the Microsoft Web
    site or try to reinstall and then try again"

    Any suggestions what to do. I dont suppose downgrading from DirX and WMP 11
    to version 8.x is appropriate?

    Thanks in advance
    Christian
     
  2. h4rrydog

    h4rrydog Flightless Bird

    Hi Christian. I had the same problem too in OneNote with no sound and
    video recording in Vista, and nobody on the forums knew how to fix
    it.

    I suspect the problem had to do with the K-Lite codec pack I had
    installed on my computer previously, as some Microsoft programs don't
    like it when the default Microsoft AV components aren't set as the
    default.

    (1) So, do you have a third party codec pack installed, and if so,
    perhaps try uninstalling it?

    (2) Are the Microsoft codecs set as the default? I know that they are
    terrible for MPEG (MPEG-2/4 decoding in Media Player/Media Center is
    slower than in VLC) but it just might reenable sound and video
    recording in OneNote.

    (3) In Win 7, I think the media player component can be uninstalled
    and reinstalled now (unlike in Vista). Perhaps that might do the trick
    to reset your media settings?

    For me, I got rid of the problem unfortunately only after a clean
    reinstall. I'm running OneNote in Win 7 x64 now with no more audio and
    video problems.

    Good luck!

    PS If you are using codec packs, my advice is to stay away from them
    as they seem to mess up your system and not provide a good way to undo
    the damage they do.


    On Jan 19, 2:45 am, Christian <Christ...@discussions.microsoft.com>
    wrote:
    > Hi,
    > I am running OneNote 2007 on a Windows 7 Home Premium computer. I have Media
    > Player 11 or 12 (which ever came with Win 7) and directx 11.X
    >
    > When I try to record sound or video I get the same errormessage every time:
    >
    > "At least Microsoft DirectX 8.1 and Windows Media player 8 are required to
    > record sound. Install both programs from Download Center on the MicrosoftWeb
    > site or try to reinstall and then try again"
    >
    > Any suggestions what to do. I dont suppose downgrading from DirX and WMP 11
    > to version 8.x is appropriate?
    >
    > Thanks in advance
    > Christian
     

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