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Can't logon, keeps cycling Logon process

Discussion in 'Windows XP' started by E-Double, Feb 12, 2010.

  1. E-Double

    E-Double Flightless Bird

    For some reason we can not log on to a Windows XP, sp3 laptop. This machine
    should be free of viruses, spyware, etc... as it was scanned extensively last
    week. But for some strange reason today it will not allow us to logon either
    in regular mode or Safe mode. It will boot to Windows in both modes and
    accept the logon credentials, but after accepting those credentials it will
    immediately logoff (before Windows loads) and go back to the WinXP Logon
    dialogue box.

    TIA for any help on this one ...

    e.
     
  2. Saucy

    Saucy Flightless Bird

    When at the logon screen try:

    Ctrl + Alt + Del

    This will call up the manual logon box - then attempt to log on to the
    Administrator account. At least you might get a clue as to whether the
    problem is system or account related.



    "E-Double" <EDouble@discussions.microsoft.com> wrote in message
    news:AF0B7F70-241B-47E7-9C33-1A9412C9EB8D@microsoft.com...
    > For some reason we can not log on to a Windows XP, sp3 laptop. This
    > machine
    > should be free of viruses, spyware, etc... as it was scanned extensively
    > last
    > week. But for some strange reason today it will not allow us to logon
    > either
    > in regular mode or Safe mode. It will boot to Windows in both modes and
    > accept the logon credentials, but after accepting those credentials it
    > will
    > immediately logoff (before Windows loads) and go back to the WinXP Logon
    > dialogue box.
    >
    > TIA for any help on this one ...
    >
    > e.
     
  3. Jose

    Jose Flightless Bird

    On Feb 12, 2:31 pm, E-Double <EDou...@discussions.microsoft.com>
    wrote:
    > For some reason we can not log on to a Windows XP, sp3 laptop.  This machine
    > should be free of viruses, spyware, etc... as it was scanned extensively last
    > week.  But for some strange reason today it will not allow us to logon either
    > in regular mode or Safe mode.  It will boot to Windows in both modes and
    > accept the logon credentials, but after accepting those credentials it will
    > immediately logoff (before Windows loads) and go back to the WinXP Logon
    > dialogue box.
    >
    > TIA for any help on this one ...
    >
    > e.



    If you mean no matter how you try to login you see something like:

    Loading your personal settings...
    Saving you settings...

    This is a common symptom of malicious software installed on your
    system.

    You must boot your system somehow to diagnose and fix the problem.

    The best way to start troubleshooting this problem is from the
    Windows
    Recovery Console.

    You can boot the Windows Recovery Console (RC) from a genuine bootable
    XP
    installation CD or if you don't have a genuine bootable XP
    installation CD,
    make your own Recovery Console CD using another system. There is no
    XP media
    required to make your own bootable RC media.

    This is not the same as a system recovery or system restore type CD
    that may
    have come with your system. If you are not sure what you have, create
    a bootable
    Recovery Console CD using the following instructions.

    http://www.bleepingcomputer.com/forums/topic276527.html

    When the Recovery Console is successfully loaded, post back telling us
    what
    method you used to get the Recovery Console loaded and we'll tell you
    what
    to do next.
     

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