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can't install KB978542

Discussion in 'Windows XP' started by Jeff Ingman, May 12, 2010.

  1. Jeff Ingman

    Jeff Ingman Flightless Bird

    Windows Update has failed to install KB978542 several times on my Win XP
    machine. How to troubleshoot?
     
  2. Mark Adams

    Mark Adams Flightless Bird

  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Are you running WinXP SP2 or SP3?

    Is Windows Live Mail installed?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Jeff Ingman wrote:
    > Windows Update has failed to install KB978542 several times on my Win XP
    > machine. How to troubleshoot?
     

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