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can't install KB978542

J

Jeff Ingman

Flightless Bird
Windows Update has failed to install KB978542 several times on my Win XP
machine. How to troubleshoot?
 
P

PA Bear [MS MVP]

Flightless Bird
Are you running WinXP SP2 or SP3?

Is Windows Live Mail installed?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Jeff Ingman wrote:
> Windows Update has failed to install KB978542 several times on my Win XP
> machine. How to troubleshoot?
 
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