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Can't find CD/DVDdrive

Discussion in 'Windows XP' started by Philx5, Jun 20, 2010.

  1. Philx5

    Philx5 Flightless Bird

    My DVD drives have disappeared. they don't show as hardware in control panel.

    Working fine yesterday - no software changes made.

    Both have power to them. I've unplugged everything and put a new lead from
    them to the motherboard.
    Doesn't appear to be anything physical.

    Followed various posts on this site. Mr Fixit recognises the problem but
    can't fix it.

    Went into registry. Higher filters there but no lower filters.

    Any suggestions?
     
  2. philo

    philo Flightless Bird

    On 06/20/2010 05:13 AM, Philx5 wrote:
    > My DVD drives have disappeared. they don't show as hardware in control panel.
    >
    > Working fine yesterday - no software changes made.
    >
    > Both have power to them. I've unplugged everything and put a new lead from
    > them to the motherboard.
    > Doesn't appear to be anything physical.
    >
    > Followed various posts on this site. Mr Fixit recognises the problem but
    > can't fix it.
    >
    > Went into registry. Higher filters there but no lower filters.
    >
    > Any suggestions?




    does the bios see them?
     
  3. Jim

    Jim Flightless Bird

    On Sun, 20 Jun 2010 03:13:57 -0700, Philx5
    <Philx5@discussions.microsoft.com> wrote:

    >My DVD drives have disappeared. they don't show as hardware in control panel.
    >
    >Working fine yesterday - no software changes made.
    >
    >Both have power to them. I've unplugged everything and put a new lead from
    >them to the motherboard.
    >Doesn't appear to be anything physical.
    >
    >Followed various posts on this site. Mr Fixit recognises the problem but
    >can't fix it.
    >
    >Went into registry. Higher filters there but no lower filters.
    >
    >Any suggestions?


    System restore to when they were working .
     
  4. Peter Foldes

    Peter Foldes Flightless Bird

    Delete the Higher filters
    http://support.microsoft.com/kb/982116
    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "Philx5" <Philx5@discussions.microsoft.com> wrote in message
    news:C59720DD-F803-4537-B88C-2DDBE8E4C2AD@microsoft.com...
    > My DVD drives have disappeared. they don't show as hardware in control panel.
    >
    > Working fine yesterday - no software changes made.
    >
    > Both have power to them. I've unplugged everything and put a new lead from
    > them to the motherboard.
    > Doesn't appear to be anything physical.
    >
    > Followed various posts on this site. Mr Fixit recognises the problem but
    > can't fix it.
    >
    > Went into registry. Higher filters there but no lower filters.
    >
    > Any suggestions?
     
  5. Chet

    Chet Flightless Bird

    On 6/20/2010 5:13 AM, Philx5 wrote:
    > My DVD drives have disappeared. they don't show as hardware in control panel.
    >
    > Working fine yesterday - no software changes made.
    >
    > Both have power to them. I've unplugged everything and put a new lead from
    > them to the motherboard.
    > Doesn't appear to be anything physical.
    >
    > Followed various posts on this site. Mr Fixit recognises the problem but
    > can't fix it.
    >
    > Went into registry. Higher filters there but no lower filters.
    >
    > Any suggestions?


    You may want to check out this article at Microsoft support:

    windows xp does not recognize cd
    <http://support.microsoft.com/gp/cd_dvd_drive_problems>

    In the What it fixes list you'll see:

    A CD or DVD drive cannot be found or is not connected

    hth

    --
    Chet <chesterefSPAM@NOThotmail.com>
     
  6. Peter Foldes

    Peter Foldes Flightless Bird

    Just FYI the link I posted is he same but a manual Fix instead of a automatic fix as
    you posted

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "Chet" <chesteref@hotmail.com> wrote in message
    news:%23zzS1cKELHA.5472@TK2MSFTNGP04.phx.gbl...
    > On 6/20/2010 5:13 AM, Philx5 wrote:
    >> My DVD drives have disappeared. they don't show as hardware in control panel.
    >>
    >> Working fine yesterday - no software changes made.
    >>
    >> Both have power to them. I've unplugged everything and put a new lead from
    >> them to the motherboard.
    >> Doesn't appear to be anything physical.
    >>
    >> Followed various posts on this site. Mr Fixit recognises the problem but
    >> can't fix it.
    >>
    >> Went into registry. Higher filters there but no lower filters.
    >>
    >> Any suggestions?

    >
    > You may want to check out this article at Microsoft support:
    >
    > windows xp does not recognize cd
    > <http://support.microsoft.com/gp/cd_dvd_drive_problems>
    >
    > In the What it fixes list you'll see:
    >
    > A CD or DVD drive cannot be found or is not connected
    >
    > hth
    >
    > --
    > Chet <chesterefSPAM@NOThotmail.com>
     
  7. Philx5

    Philx5 Flightless Bird

    Thanks for the advice

    The bios does not recognise the drives which is why I changed the lead to a
    brand new one. Still can't see them.

    Tried system restore - no joy

    Looked at the manual article - when I go into the registry it has higher
    filters but no lower filters.
    The article said that if there were no lower filters then it wasn't of help.
    Not sure if I should delete the higher filters anyway ?
     
  8. Paul

    Paul Flightless Bird

    Philx5 wrote:
    >
    > Thanks for the advice
    >
    > The bios does not recognise the drives which is why I changed the lead to a
    > brand new one. Still can't see them.
    >
    > Tried system restore - no joy
    >
    > Looked at the manual article - when I go into the registry it has higher
    > filters but no lower filters.
    > The article said that if there were no lower filters then it wasn't of help.
    > Not sure if I should delete the higher filters anyway ?


    "The bios does not recognise the drives"

    Surely, that is a crucial step. If the BIOS doesn't see a storage
    device, that severely limits the possibility that the OS will be
    able to. No amount of UpperFilter changes will change that. The BIOS
    gives you hardware visibility. If you haven't put the data or
    power cabling or jumpers together right, or enabled a storage controller
    in the BIOS setup screen, then fixing it to work properly at the
    BIOS level, is your first step.

    Paul
     

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