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Canon IR 7105 Print Preferences on XP Pro

Discussion in 'Windows XP' started by techieg, Mar 11, 2010.

  1. techieg

    techieg Flightless Bird

    Hello All,

    We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    copier3), no server. SBS 2003 Premium which the computers sync to is at a
    remote location but the computers here print directly to the copiers onsite.

    While users can see all three copiers, the issue is that users do not see
    all print preferences on all three. Some users see all print preferences for
    copier1 only, some see all print preferences for copier2 only, while some
    users only see all print preferences for copier3 only. The print options some
    users do not see is the staple option. Users are able to use the staple
    feature on at least one of the copiers but not all. The copier vendor has
    confirmed that the copiers are well configured and not the problem. Logically
    they are not eh problem because then users should not selectively see any of
    the copiers at all if they are the problem.

    Does anyone have an idea what the issue could be here or what can be
    adjusted for users to see all option for all copiers.

    Thanx.
     
  2. D.

    D. Flightless Bird

    You are a fruitcake !
    What does this have ANYTHING
    to do with windows xp ?



    "techieg" <techieg@discussions.microsoft.com> wrote in message
    news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    > Hello All,
    >
    > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    > copier3), no server. SBS 2003 Premium which the computers sync to is at a
    > remote location but the computers here print directly to the copiers
    > onsite.
    >
    > While users can see all three copiers, the issue is that users do not see
    > all print preferences on all three. Some users see all print preferences
    > for
    > copier1 only, some see all print preferences for copier2 only, while some
    > users only see all print preferences for copier3 only. The print options
    > some
    > users do not see is the staple option. Users are able to use the staple
    > feature on at least one of the copiers but not all. The copier vendor has
    > confirmed that the copiers are well configured and not the problem.
    > Logically
    > they are not eh problem because then users should not selectively see any
    > of
    > the copiers at all if they are the problem.
    >
    > Does anyone have an idea what the issue could be here or what can be
    > adjusted for users to see all option for all copiers.
    >
    > Thanx.
     
  3. Ronin

    Ronin Flightless Bird

    I'm fairly certain that staple options can only possibly be offered after
    software for that specific printer is installed. Not just the drivers, but
    the entire software suite that came with the printer.

    My habit in these situations is to uninstall everything, then reinstall and
    make sure that you use updated drivers, or at least the ones that came with
    it. Don't depend on the drivers that XP will automatically install, not even
    if they originally came from the initial installations of the copiers. You
    want to be sure to overwrite them. If it does automatically install them,
    then go to Device Manager and update them to the proper ones. Other than
    that one caveat, install the software according to manufacturers'
    instructions. If that causes problems (which it may) then you can start over
    and manually install the printer drivers, then install the software. Do one
    computer and one copier at a time until you get it right, then the next
    copier, then the next, then the next computer, etc.

    Really? The tech can't explain what's going on? What company is it? What
    make/model copier? Maybe they have some other support options.

    --
    Ronin

    "techieg" <techieg@discussions.microsoft.com> wrote in message
    news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    > Hello All,
    >
    > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    > copier3), no server. SBS 2003 Premium which the computers sync to is at a
    > remote location but the computers here print directly to the copiers
    > onsite.
    >
    > While users can see all three copiers, the issue is that users do not see
    > all print preferences on all three. Some users see all print preferences
    > for
    > copier1 only, some see all print preferences for copier2 only, while some
    > users only see all print preferences for copier3 only. The print options
    > some
    > users do not see is the staple option. Users are able to use the staple
    > feature on at least one of the copiers but not all. The copier vendor has
    > confirmed that the copiers are well configured and not the problem.
    > Logically
    > they are not eh problem because then users should not selectively see any
    > of
    > the copiers at all if they are the problem.
    >
    > Does anyone have an idea what the issue could be here or what can be
    > adjusted for users to see all option for all copiers.
    >
    > Thanx.
     
  4. Ronin

    Ronin Flightless Bird

    Problems with the apparatus that manages printers from your Windows desktop
    have *everything* to do with Windows, you utterly useless idiot. Please
    continue reading, but please SHUT UP for a year or two and simply let it all
    sink in.

    --
    Ronin

    "D." <wdstk@sover.net> wrote in message
    news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...
    > You are a fruitcake !
    > What does this have ANYTHING
    > to do with windows xp ?
    >
    >
    >
    > "techieg" <techieg@discussions.microsoft.com> wrote in message
    > news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    >> Hello All,
    >>
    >> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    >> copier3), no server. SBS 2003 Premium which the computers sync to is at a
    >> remote location but the computers here print directly to the copiers
    >> onsite.
    >>
    >> While users can see all three copiers, the issue is that users do not see
    >> all print preferences on all three. Some users see all print preferences
    >> for
    >> copier1 only, some see all print preferences for copier2 only, while some
    >> users only see all print preferences for copier3 only. The print options
    >> some
    >> users do not see is the staple option. Users are able to use the staple
    >> feature on at least one of the copiers but not all. The copier vendor has
    >> confirmed that the copiers are well configured and not the problem.
    >> Logically
    >> they are not eh problem because then users should not selectively see any
    >> of
    >> the copiers at all if they are the problem.
    >>
    >> Does anyone have an idea what the issue could be here or what can be
    >> adjusted for users to see all option for all copiers.
    >>
    >> Thanx.

    >
    >
     
  5. D.

    D. Flightless Bird

    I knew that !!!!


    "Ronin" <wanderer> wrote in message
    news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...
    > Problems with the apparatus that manages printers from your Windows
    > desktop have *everything* to do with Windows, you utterly useless idiot.
    > Please continue reading, but please SHUT UP for a year or two and simply
    > let it all sink in.
    >
    > --
    > Ronin
    >
    > "D." <wdstk@sover.net> wrote in message
    > news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...
    >> You are a fruitcake !
    >> What does this have ANYTHING
    >> to do with windows xp ?
    >>
    >>
    >>
    >> "techieg" <techieg@discussions.microsoft.com> wrote in message
    >> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    >>> Hello All,
    >>>
    >>> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    >>> copier3), no server. SBS 2003 Premium which the computers sync to is at
    >>> a
    >>> remote location but the computers here print directly to the copiers
    >>> onsite.
    >>>
    >>> While users can see all three copiers, the issue is that users do not
    >>> see
    >>> all print preferences on all three. Some users see all print preferences
    >>> for
    >>> copier1 only, some see all print preferences for copier2 only, while
    >>> some
    >>> users only see all print preferences for copier3 only. The print options
    >>> some
    >>> users do not see is the staple option. Users are able to use the staple
    >>> feature on at least one of the copiers but not all. The copier vendor
    >>> has
    >>> confirmed that the copiers are well configured and not the problem.
    >>> Logically
    >>> they are not eh problem because then users should not selectively see
    >>> any of
    >>> the copiers at all if they are the problem.
    >>>
    >>> Does anyone have an idea what the issue could be here or what can be
    >>> adjusted for users to see all option for all copiers.
    >>>
    >>> Thanx.

    >>
    >>

    >
     
  6. Ronin

    Ronin Flightless Bird

    Then you're schizophrenic. Get thee to a hospital, ASAP!

    Or did you mean that you know you're a useless idiot and should shut up?

    --
    Ronin

    "D." <wdstk@sover.net> wrote in message
    news:elheiydwKHA.3408@TK2MSFTNGP06.phx.gbl...
    >I knew that !!!!
    >
    >
    > "Ronin" <wanderer> wrote in message
    > news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...
    >> Problems with the apparatus that manages printers from your Windows
    >> desktop have *everything* to do with Windows, you utterly useless idiot.
    >> Please continue reading, but please SHUT UP for a year or two and simply
    >> let it all sink in.
    >>
    >> --
    >> Ronin
    >>
    >> "D." <wdstk@sover.net> wrote in message
    >> news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...
    >>> You are a fruitcake !
    >>> What does this have ANYTHING
    >>> to do with windows xp ?
    >>>
    >>>
    >>>
    >>> "techieg" <techieg@discussions.microsoft.com> wrote in message
    >>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    >>>> Hello All,
    >>>>
    >>>> We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    >>>> copier3), no server. SBS 2003 Premium which the computers sync to is at
    >>>> a
    >>>> remote location but the computers here print directly to the copiers
    >>>> onsite.
    >>>>
    >>>> While users can see all three copiers, the issue is that users do not
    >>>> see
    >>>> all print preferences on all three. Some users see all print
    >>>> preferences for
    >>>> copier1 only, some see all print preferences for copier2 only, while
    >>>> some
    >>>> users only see all print preferences for copier3 only. The print
    >>>> options some
    >>>> users do not see is the staple option. Users are able to use the staple
    >>>> feature on at least one of the copiers but not all. The copier vendor
    >>>> has
    >>>> confirmed that the copiers are well configured and not the problem.
    >>>> Logically
    >>>> they are not eh problem because then users should not selectively see
    >>>> any of
    >>>> the copiers at all if they are the problem.
    >>>>
    >>>> Does anyone have an idea what the issue could be here or what can be
    >>>> adjusted for users to see all option for all copiers.
    >>>>
    >>>> Thanx.
    >>>
    >>>

    >>

    >
    >
     
  7. techieg

    techieg Flightless Bird

    Thanx for the input. What strikes me is that all three copiers have the same
    drivers installed and users can see all features some one and not the others.
    But as you said, I will get to Canon for the full suite of software for this
    copier and post back here what the end results of that is,

    "Ronin" wrote:

    > I'm fairly certain that staple options can only possibly be offered after
    > software for that specific printer is installed. Not just the drivers, but
    > the entire software suite that came with the printer.
    >
    > My habit in these situations is to uninstall everything, then reinstall and
    > make sure that you use updated drivers, or at least the ones that came with
    > it. Don't depend on the drivers that XP will automatically install, not even
    > if they originally came from the initial installations of the copiers. You
    > want to be sure to overwrite them. If it does automatically install them,
    > then go to Device Manager and update them to the proper ones. Other than
    > that one caveat, install the software according to manufacturers'
    > instructions. If that causes problems (which it may) then you can start over
    > and manually install the printer drivers, then install the software. Do one
    > computer and one copier at a time until you get it right, then the next
    > copier, then the next, then the next computer, etc.
    >
    > Really? The tech can't explain what's going on? What company is it? What
    > make/model copier? Maybe they have some other support options.
    >
    > --
    > Ronin
    >
    > "techieg" <techieg@discussions.microsoft.com> wrote in message
    > news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    > > Hello All,
    > >
    > > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    > > copier3), no server. SBS 2003 Premium which the computers sync to is at a
    > > remote location but the computers here print directly to the copiers
    > > onsite.
    > >
    > > While users can see all three copiers, the issue is that users do not see
    > > all print preferences on all three. Some users see all print preferences
    > > for
    > > copier1 only, some see all print preferences for copier2 only, while some
    > > users only see all print preferences for copier3 only. The print options
    > > some
    > > users do not see is the staple option. Users are able to use the staple
    > > feature on at least one of the copiers but not all. The copier vendor has
    > > confirmed that the copiers are well configured and not the problem.
    > > Logically
    > > they are not eh problem because then users should not selectively see any
    > > of
    > > the copiers at all if they are the problem.
    > >
    > > Does anyone have an idea what the issue could be here or what can be
    > > adjusted for users to see all option for all copiers.
    > >
    > > Thanx.

    >
    > .
    >
     
  8. D.

    D. Flightless Bird

    OUCH !!!!


    "Ronin" <wanderer> wrote in message
    news:uXdjiRewKHA.1692@TK2MSFTNGP04.phx.gbl...
    > Then you're schizophrenic. Get thee to a hospital, ASAP!
    >
    > Or did you mean that you know you're a useless idiot and should shut up?
    >
    > --
    > Ronin
    >
    > "D." <wdstk@sover.net> wrote in message
    > news:elheiydwKHA.3408@TK2MSFTNGP06.phx.gbl...
    >>I knew that !!!!
    >>
    >>
    >> "Ronin" <wanderer> wrote in message
    >> news:uErx5mYwKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>> Problems with the apparatus that manages printers from your Windows
    >>> desktop have *everything* to do with Windows, you utterly useless idiot.
    >>> Please continue reading, but please SHUT UP for a year or two and simply
    >>> let it all sink in.
    >>>
    >>> --
    >>> Ronin
    >>>
    >>> "D." <wdstk@sover.net> wrote in message
    >>> news:eU9nv$XwKHA.3952@TK2MSFTNGP06.phx.gbl...
    >>>> You are a fruitcake !
    >>>> What does this have ANYTHING
    >>>> to do with windows xp ?
    >>>>
    >>>>
    >>>>
    >>>> "techieg" <techieg@discussions.microsoft.com> wrote in message
    >>>> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    >>>>> Hello All,
    >>>>>
    >>>>> We have three Canon IR 7105 Copiers on a network (copier1, copier2,
    >>>>> and
    >>>>> copier3), no server. SBS 2003 Premium which the computers sync to is
    >>>>> at a
    >>>>> remote location but the computers here print directly to the copiers
    >>>>> onsite.
    >>>>>
    >>>>> While users can see all three copiers, the issue is that users do not
    >>>>> see
    >>>>> all print preferences on all three. Some users see all print
    >>>>> preferences for
    >>>>> copier1 only, some see all print preferences for copier2 only, while
    >>>>> some
    >>>>> users only see all print preferences for copier3 only. The print
    >>>>> options some
    >>>>> users do not see is the staple option. Users are able to use the
    >>>>> staple
    >>>>> feature on at least one of the copiers but not all. The copier vendor
    >>>>> has
    >>>>> confirmed that the copiers are well configured and not the problem.
    >>>>> Logically
    >>>>> they are not eh problem because then users should not selectively see
    >>>>> any of
    >>>>> the copiers at all if they are the problem.
    >>>>>
    >>>>> Does anyone have an idea what the issue could be here or what can be
    >>>>> adjusted for users to see all option for all copiers.
    >>>>>
    >>>>> Thanx.
    >>>>
    >>>>
    >>>

    >>
    >>

    >
     
  9. Ronin

    Ronin Flightless Bird

    Good luck!

    --
    Ronin

    "techieg" <techieg@discussions.microsoft.com> wrote in message
    news:74E8B24A-E099-4355-B91C-E72A71DDE8C1@microsoft.com...
    > Thanx for the input. What strikes me is that all three copiers have the
    > same
    > drivers installed and users can see all features some one and not the
    > others.
    > But as you said, I will get to Canon for the full suite of software for
    > this
    > copier and post back here what the end results of that is,
    >
    > "Ronin" wrote:
    >
    >> I'm fairly certain that staple options can only possibly be offered after
    >> software for that specific printer is installed. Not just the drivers,
    >> but
    >> the entire software suite that came with the printer.
    >>
    >> My habit in these situations is to uninstall everything, then reinstall
    >> and
    >> make sure that you use updated drivers, or at least the ones that came
    >> with
    >> it. Don't depend on the drivers that XP will automatically install, not
    >> even
    >> if they originally came from the initial installations of the copiers.
    >> You
    >> want to be sure to overwrite them. If it does automatically install
    >> them,
    >> then go to Device Manager and update them to the proper ones. Other than
    >> that one caveat, install the software according to manufacturers'
    >> instructions. If that causes problems (which it may) then you can start
    >> over
    >> and manually install the printer drivers, then install the software. Do
    >> one
    >> computer and one copier at a time until you get it right, then the next
    >> copier, then the next, then the next computer, etc.
    >>
    >> Really? The tech can't explain what's going on? What company is it? What
    >> make/model copier? Maybe they have some other support options.
    >>
    >> --
    >> Ronin
    >>
    >> "techieg" <techieg@discussions.microsoft.com> wrote in message
    >> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    >> > Hello All,
    >> >
    >> > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    >> > copier3), no server. SBS 2003 Premium which the computers sync to is at
    >> > a
    >> > remote location but the computers here print directly to the copiers
    >> > onsite.
    >> >
    >> > While users can see all three copiers, the issue is that users do not
    >> > see
    >> > all print preferences on all three. Some users see all print
    >> > preferences
    >> > for
    >> > copier1 only, some see all print preferences for copier2 only, while
    >> > some
    >> > users only see all print preferences for copier3 only. The print
    >> > options
    >> > some
    >> > users do not see is the staple option. Users are able to use the staple
    >> > feature on at least one of the copiers but not all. The copier vendor
    >> > has
    >> > confirmed that the copiers are well configured and not the problem.
    >> > Logically
    >> > they are not eh problem because then users should not selectively see
    >> > any
    >> > of
    >> > the copiers at all if they are the problem.
    >> >
    >> > Does anyone have an idea what the issue could be here or what can be
    >> > adjusted for users to see all option for all copiers.
    >> >
    >> > Thanx.

    >>
    >> .
    >>
     
  10. techieg

    techieg Flightless Bird

    The vendor could not provide any info, not even a manual or driver suite of
    any kind.

    It appears that the installed driver/software suffices for the copiers. I
    just had to go to Printers and Faxes right-click the copiers that were not
    showing the Finisher options for stapling, etc and clicked on "Device
    Settings" tab. Then enabled the very first finisher option, which is V1/V1L
    .... or so and all three copiers became available with the desired finisher
    options.

    Why all three were enabled by default on some PCs and only one or two were
    enabled on others beats me. But its solved now.

    Thanx.

    "Ronin" wrote:

    > Good luck!
    >
    > --
    > Ronin
    >
    > "techieg" <techieg@discussions.microsoft.com> wrote in message
    > news:74E8B24A-E099-4355-B91C-E72A71DDE8C1@microsoft.com...
    > > Thanx for the input. What strikes me is that all three copiers have the
    > > same
    > > drivers installed and users can see all features some one and not the
    > > others.
    > > But as you said, I will get to Canon for the full suite of software for
    > > this
    > > copier and post back here what the end results of that is,
    > >
    > > "Ronin" wrote:
    > >
    > >> I'm fairly certain that staple options can only possibly be offered after
    > >> software for that specific printer is installed. Not just the drivers,
    > >> but
    > >> the entire software suite that came with the printer.
    > >>
    > >> My habit in these situations is to uninstall everything, then reinstall
    > >> and
    > >> make sure that you use updated drivers, or at least the ones that came
    > >> with
    > >> it. Don't depend on the drivers that XP will automatically install, not
    > >> even
    > >> if they originally came from the initial installations of the copiers.
    > >> You
    > >> want to be sure to overwrite them. If it does automatically install
    > >> them,
    > >> then go to Device Manager and update them to the proper ones. Other than
    > >> that one caveat, install the software according to manufacturers'
    > >> instructions. If that causes problems (which it may) then you can start
    > >> over
    > >> and manually install the printer drivers, then install the software. Do
    > >> one
    > >> computer and one copier at a time until you get it right, then the next
    > >> copier, then the next, then the next computer, etc.
    > >>
    > >> Really? The tech can't explain what's going on? What company is it? What
    > >> make/model copier? Maybe they have some other support options.
    > >>
    > >> --
    > >> Ronin
    > >>
    > >> "techieg" <techieg@discussions.microsoft.com> wrote in message
    > >> news:D6966518-D327-4A47-BEBB-D2A3C6E7F2C9@microsoft.com...
    > >> > Hello All,
    > >> >
    > >> > We have three Canon IR 7105 Copiers on a network (copier1, copier2, and
    > >> > copier3), no server. SBS 2003 Premium which the computers sync to is at
    > >> > a
    > >> > remote location but the computers here print directly to the copiers
    > >> > onsite.
    > >> >
    > >> > While users can see all three copiers, the issue is that users do not
    > >> > see
    > >> > all print preferences on all three. Some users see all print
    > >> > preferences
    > >> > for
    > >> > copier1 only, some see all print preferences for copier2 only, while
    > >> > some
    > >> > users only see all print preferences for copier3 only. The print
    > >> > options
    > >> > some
    > >> > users do not see is the staple option. Users are able to use the staple
    > >> > feature on at least one of the copiers but not all. The copier vendor
    > >> > has
    > >> > confirmed that the copiers are well configured and not the problem.
    > >> > Logically
    > >> > they are not eh problem because then users should not selectively see
    > >> > any
    > >> > of
    > >> > the copiers at all if they are the problem.
    > >> >
    > >> > Does anyone have an idea what the issue could be here or what can be
    > >> > adjusted for users to see all option for all copiers.
    > >> >
    > >> > Thanx.
    > >>
    > >> .
    > >>

    >
    > .
    >
     

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