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Canon i560 Driver for Win7

Discussion in 'Windows 7' started by Boris, May 23, 2010.

  1. Boris

    Boris Flightless Bird

    Hi,

    I recently installed Win7, 32 bit. I then attached my Canon i560 printer
    which I had been using on an XPHome box. I did not install the driver
    that came on CD with the printer, but I still have it available.

    When I go to the Devices and Printers, the i560 shows up in the category
    "Unspecified". If I do a properties/hardware, it shows this device is
    working properly. Driver details shows that no driver files are required
    or have been loaded for this device.

    If I try to print a document, the only choices in the printer selection
    box are FAX or Microsoft XPS Document Writer.

    If I ask Windows to automatically look for a driver, it says it finds
    none.

    I then went here

    http://tinyurl.com/3ryhck

    but when trying to install this driver, it said this was not a valid
    win32 application. Hmmm...

    How shall I proceed? Should I install the older XP driver and try it
    out?

    Thanks.
     
  2. Bruce Chambers

    Bruce Chambers Flightless Bird

    Boris wrote:
    > Hi,
    >
    > I recently installed Win7, 32 bit. I then attached my Canon i560 printer
    > which I had been using on an XPHome box. I did not install the driver
    > that came on CD with the printer, but I still have it available.
    >
    > When I go to the Devices and Printers, the i560 shows up in the category
    > "Unspecified". If I do a properties/hardware, it shows this device is
    > working properly. Driver details shows that no driver files are required
    > or have been loaded for this device.
    >
    > If I try to print a document, the only choices in the printer selection
    > box are FAX or Microsoft XPS Document Writer.
    >
    > If I ask Windows to automatically look for a driver, it says it finds
    > none.
    >
    > I then went here
    >
    > http://tinyurl.com/3ryhck
    >
    > but when trying to install this driver, it said this was not a valid
    > win32 application. Hmmm...
    >
    > How shall I proceed? Should I install the older XP driver and try it
    > out?
    >
    > Thanks.



    No, the WinXP drivers won't work on Windows 7. You'll have to ask
    Canon why their Win7 drivers don't work, or for any special installation
    instructions. It is also possible that the file you downloaded was
    corrupted; downloading it again might be all you need do.

    On a side note, you'd have done better to mention that you had already
    tried to download and install the drivers from Canon, rather than
    provide a TinyURL link. First, having done so would preclude your
    getting inundated with the obvious suggestion to check with the
    printer's manufacturer for Win7-specific drivers. Secondly, most
    Internet-savvy people will not click on any TinyURL (or other such
    "disguised") link, as they've often used to redirect people to malicious
    web sites.


    --

    Bruce Chambers

    Help us help you:
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://support.microsoft.com/default.aspx/kb/555375

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. ~Benjamin Franklin

    Many people would rather die than think; in fact, most do. ~Bertrand Russell

    The philosopher has never killed any priests, whereas the priest has
    killed a great many philosophers.
    ~ Denis Diderot
     
  3. Dave-UK

    Dave-UK Flightless Bird

    "Boris" <nospam@nospam.invalid> wrote in message
    news:Xns9D816E56092CBnospamnospaminvalid@85.214.78.28...
    > Hi,
    >
    > I recently installed Win7, 32 bit. I then attached my Canon i560 printer
    > which I had been using on an XPHome box. I did not install the driver
    > that came on CD with the printer, but I still have it available.
    >
    > When I go to the Devices and Printers, the i560 shows up in the category
    > "Unspecified". If I do a properties/hardware, it shows this device is
    > working properly. Driver details shows that no driver files are required
    > or have been loaded for this device.
    >
    > If I try to print a document, the only choices in the printer selection
    > box are FAX or Microsoft XPS Document Writer.
    >
    > If I ask Windows to automatically look for a driver, it says it finds
    > none.
    >
    > I then went here
    >
    > http://tinyurl.com/3ryhck
    >
    > but when trying to install this driver, it said this was not a valid
    > win32 application. Hmmm...
    >
    > How shall I proceed? Should I install the older XP driver and try it
    > out?
    >
    > Thanks.


    Try downloading the driver module from the European site:
    http://software.canon-europe.com/software/0035868_0010001.asp?model=
     
  4. Boris

    Boris Flightless Bird

    Bruce Chambers <bchambers@cable0ne.n3t> wrote in
    news:htbqns$aff$1@speranza.aioe.org:

    > Boris wrote:
    >> Hi,
    >>
    >> I recently installed Win7, 32 bit. I then attached my Canon i560
    >> printer which I had been using on an XPHome box. I did not install
    >> the driver that came on CD with the printer, but I still have it
    >> available.
    >>
    >> When I go to the Devices and Printers, the i560 shows up in the
    >> category "Unspecified". If I do a properties/hardware, it shows this
    >> device is working properly. Driver details shows that no driver
    >> files are required or have been loaded for this device.
    >>
    >> If I try to print a document, the only choices in the printer
    >> selection box are FAX or Microsoft XPS Document Writer.
    >>
    >> If I ask Windows to automatically look for a driver, it says it finds
    >> none.
    >>
    >> I then went here
    >>
    >> http://tinyurl.com/3ryhck
    >>
    >> but when trying to install this driver, it said this was not a valid
    >> win32 application. Hmmm...
    >>
    >> How shall I proceed? Should I install the older XP driver and try it
    >> out?
    >>
    >> Thanks.

    >
    >
    > No, the WinXP drivers won't work on Windows 7. You'll have to
    > ask
    > Canon why their Win7 drivers don't work, or for any special
    > installation instructions. It is also possible that the file you
    > downloaded was corrupted; downloading it again might be all you need
    > do.


    I did download again before writing, but still no luck.
    >
    > On a side note, you'd have done better to mention that you had
    > already
    > tried to download and install the drivers from Canon, rather than
    > provide a TinyURL link. First, having done so would preclude your
    > getting inundated with the obvious suggestion to check with the
    > printer's manufacturer for Win7-specific drivers. Secondly, most
    > Internet-savvy people will not click on any TinyURL (or other such
    > "disguised") link, as they've often used to redirect people to
    > malicious web sites.
    >


    Point(s) well taken, and I will now ask Canon.

    Thanks, Bruce.
    >
     
  5. Boris

    Boris Flightless Bird

    "Dave-UK" <Here@Home.com> wrote in
    news:Y_udnXxKMOzF72TWnZ2dnUVZ7sednZ2d@giganews.com:

    Big Snip

    >
    > Try downloading the driver module from the European site:
    > http://software.canon-europe.com/software/0035868_0010001.asp?model=
    >
    >
    >
    >


    I wrote to Canon, and they gave me the following instructions that worked
    perfectly.
    -----------------------
    Begin Canon's Instructions:

    Thank you for writing to us. We value you as a Canon customer and
    appreciate the opportunity to assist you. We sincerely regret any
    difficulty setting up your i560 with Windows 7.

    The Windows 7 printer driver for your printer is provided by Microsoft
    as part of Windows 7 and Windows Update and includes all the necessary
    files. Please note, Windows 7 contains less precached drivers than
    previous versions, and uses Windows update to install drivers online.

    Microsoft Windows Update will automatically search for the most updated
    drivers. If the computer is not connected to the Internet or Windows
    Update is not set correctly, the printer driver will not be installed.

    To check Windows Update settings, please follow these steps:

    1. Click the 'Start' button.

    2. Type 'windows update' into the Search box, and then press the
    <Enter> key on your keyboard

    3. Click 'Change settings'.

    4. If not already selected, select 'Install updates automatically'
    from the Important updates drop-down menu.

    5. Click 'OK' at the bottom of the screen to register the change.

    6. Click the 'Start' button again.

    7. Click 'Control Panel'.

    8. Select 'System and Security', and then click on 'System'

    9. Click on 'Advanced System Settings'.

    10. Select the 'Hardware' tab, and then click the 'Device Installation
    Settings' button.

    11. Select 'Yes, do this automatically', and then click 'OK'.

    To install the printer driver, please follow these steps:

    1. Confirm your computer is connected to the Internet.

    2. Confirm that Windows Update is set to install updates
    automatically, and that Device Installations settings are set to install
    drivers automatically.

    3. Connect your printer to your computer, then turn the device ON.

    4. Click 'Start', then 'Devices and Printers'.

    5. Right-click the printer's icon that did not install correctly, then
    select 'Troubleshoot'.

    6. After you confirm that the printer driver for the device you want
    to use is not installed, select 'Apply this fix'.

    Now attempt to print a document.

    I hope this information is helpful to you. Please let us know if we can
    be of any further assistance with your i560.

    Thank you for choosing Canon.

    Sincerely,

    Sonya
    Technical Support Representative

    Special Note: Certain issues are very difficult to resolve via email.
    If you would prefer to speak to a technician for additional assistance*,
    you may call our special toll-free number for email customers with
    unresolved issues by dialing 1-866-261-9362, Monday - Friday 10:00 a.m.
    - 10:00 p.m. ET (excluding holidays). If you prefer to continue to
    communicate via email, reply to this message and we will respond as
    quickly as possible.
     
  6. John B. Slocomb

    John B. Slocomb Flightless Bird

    On Sun, 23 May 2010 18:24:25 +0000 (UTC), Boris
    <nospam@nospam.invalid> wrote:

    >Bruce Chambers <bchambers@cable0ne.n3t> wrote in
    >news:htbqns$aff$1@speranza.aioe.org:
    >
    >> Boris wrote:
    >>> Hi,
    >>>
    >>> I recently installed Win7, 32 bit. I then attached my Canon i560
    >>> printer which I had been using on an XPHome box. I did not install
    >>> the driver that came on CD with the printer, but I still have it
    >>> available.
    >>>
    >>> When I go to the Devices and Printers, the i560 shows up in the
    >>> category "Unspecified". If I do a properties/hardware, it shows this
    >>> device is working properly. Driver details shows that no driver
    >>> files are required or have been loaded for this device.
    >>>
    >>> If I try to print a document, the only choices in the printer
    >>> selection box are FAX or Microsoft XPS Document Writer.
    >>>
    >>> If I ask Windows to automatically look for a driver, it says it finds
    >>> none.
    >>>
    >>> I then went here
    >>>
    >>> http://tinyurl.com/3ryhck
    >>>
    >>> but when trying to install this driver, it said this was not a valid
    >>> win32 application. Hmmm...
    >>>
    >>> How shall I proceed? Should I install the older XP driver and try it
    >>> out?
    >>>
    >>> Thanks.

    >>
    >>
    >> No, the WinXP drivers won't work on Windows 7. You'll have to
    >> ask
    >> Canon why their Win7 drivers don't work, or for any special
    >> installation instructions. It is also possible that the file you
    >> downloaded was corrupted; downloading it again might be all you need
    >> do.

    >
    >I did download again before writing, but still no luck.
    >>
    >> On a side note, you'd have done better to mention that you had
    >> already
    >> tried to download and install the drivers from Canon, rather than
    >> provide a TinyURL link. First, having done so would preclude your
    >> getting inundated with the obvious suggestion to check with the
    >> printer's manufacturer for Win7-specific drivers. Secondly, most
    >> Internet-savvy people will not click on any TinyURL (or other such
    >> "disguised") link, as they've often used to redirect people to
    >> malicious web sites.
    >>

    >
    >Point(s) well taken, and I will now ask Canon.
    >
    >Thanks, Bruce.
    >>


    I did notice that site has both Windows 7 and Windows 7 (64) drivers.
    Not to be insulting, but you did download the correct flavor?


    John B. Slocomb
    (johnbslocombatgmaildotcom)
     
  7. Boris

    Boris Flightless Bird

    John B. Slocomb <johnbslocomb@invalid.com> wrote in
    news:eek:rkjv59qc4b56clumijdd8952m0sp1rfvb@4ax.com:

    > On Sun, 23 May 2010 18:24:25 +0000 (UTC), Boris
    > <nospam@nospam.invalid> wrote:
    >
    >>Bruce Chambers <bchambers@cable0ne.n3t> wrote in
    >>news:htbqns$aff$1@speranza.aioe.org:
    >>
    >>> Boris wrote:
    >>>> Hi,
    >>>>
    >>>> I recently installed Win7, 32 bit. I then attached my Canon i560
    >>>> printer which I had been using on an XPHome box. I did not install
    >>>> the driver that came on CD with the printer, but I still have it
    >>>> available.
    >>>>
    >>>> When I go to the Devices and Printers, the i560 shows up in the
    >>>> category "Unspecified". If I do a properties/hardware, it shows
    >>>> this device is working properly. Driver details shows that no
    >>>> driver files are required or have been loaded for this device.
    >>>>
    >>>> If I try to print a document, the only choices in the printer
    >>>> selection box are FAX or Microsoft XPS Document Writer.
    >>>>
    >>>> If I ask Windows to automatically look for a driver, it says it
    >>>> finds none.
    >>>>
    >>>> I then went here
    >>>>
    >>>> http://tinyurl.com/3ryhck
    >>>>
    >>>> but when trying to install this driver, it said this was not a
    >>>> valid win32 application. Hmmm...
    >>>>
    >>>> How shall I proceed? Should I install the older XP driver and try
    >>>> it out?
    >>>>
    >>>> Thanks.
    >>>
    >>>
    >>> No, the WinXP drivers won't work on Windows 7. You'll have to
    >>> ask
    >>> Canon why their Win7 drivers don't work, or for any special
    >>> installation instructions. It is also possible that the file you
    >>> downloaded was corrupted; downloading it again might be all you need
    >>> do.

    >>
    >>I did download again before writing, but still no luck.
    >>>
    >>> On a side note, you'd have done better to mention that you had
    >>> already
    >>> tried to download and install the drivers from Canon, rather than
    >>> provide a TinyURL link. First, having done so would preclude your
    >>> getting inundated with the obvious suggestion to check with the
    >>> printer's manufacturer for Win7-specific drivers. Secondly, most
    >>> Internet-savvy people will not click on any TinyURL (or other such
    >>> "disguised") link, as they've often used to redirect people to
    >>> malicious web sites.
    >>>

    >>
    >>Point(s) well taken, and I will now ask Canon.
    >>
    >>Thanks, Bruce.
    >>>

    >
    > I did notice that site has both Windows 7 and Windows 7 (64) drivers.
    > Not to be insulting, but you did download the correct flavor?
    >
    >
    > John B. Slocomb
    > (johnbslocombatgmaildotcom)


    No insult taken. Yes, I did download the Windows 32-bit driver. At any
    rate, see my reply to Dave-UK, where I state that Canon instructed me on
    how to correct the issue. It worked perfectly.
     
  8. John B. Slocomb

    John B. Slocomb Flightless Bird

    On Mon, 24 May 2010 01:37:00 +0000 (UTC), Boris
    <nospam@nospam.invalid> wrote:

    >John B. Slocomb <johnbslocomb@invalid.com> wrote in
    >news:eek:rkjv59qc4b56clumijdd8952m0sp1rfvb@4ax.com:
    >
    >> On Sun, 23 May 2010 18:24:25 +0000 (UTC), Boris
    >> <nospam@nospam.invalid> wrote:
    >>
    >>>Bruce Chambers <bchambers@cable0ne.n3t> wrote in
    >>>news:htbqns$aff$1@speranza.aioe.org:
    >>>
    >>>> Boris wrote:
    >>>>> Hi,
    >>>>>
    >>>>> I recently installed Win7, 32 bit. I then attached my Canon i560
    >>>>> printer which I had been using on an XPHome box. I did not install
    >>>>> the driver that came on CD with the printer, but I still have it
    >>>>> available.
    >>>>>
    >>>>> When I go to the Devices and Printers, the i560 shows up in the
    >>>>> category "Unspecified". If I do a properties/hardware, it shows
    >>>>> this device is working properly. Driver details shows that no
    >>>>> driver files are required or have been loaded for this device.
    >>>>>
    >>>>> If I try to print a document, the only choices in the printer
    >>>>> selection box are FAX or Microsoft XPS Document Writer.
    >>>>>
    >>>>> If I ask Windows to automatically look for a driver, it says it
    >>>>> finds none.
    >>>>>
    >>>>> I then went here
    >>>>>
    >>>>> http://tinyurl.com/3ryhck
    >>>>>
    >>>>> but when trying to install this driver, it said this was not a
    >>>>> valid win32 application. Hmmm...
    >>>>>
    >>>>> How shall I proceed? Should I install the older XP driver and try
    >>>>> it out?
    >>>>>
    >>>>> Thanks.
    >>>>
    >>>>
    >>>> No, the WinXP drivers won't work on Windows 7. You'll have to
    >>>> ask
    >>>> Canon why their Win7 drivers don't work, or for any special
    >>>> installation instructions. It is also possible that the file you
    >>>> downloaded was corrupted; downloading it again might be all you need
    >>>> do.
    >>>
    >>>I did download again before writing, but still no luck.
    >>>>
    >>>> On a side note, you'd have done better to mention that you had
    >>>> already
    >>>> tried to download and install the drivers from Canon, rather than
    >>>> provide a TinyURL link. First, having done so would preclude your
    >>>> getting inundated with the obvious suggestion to check with the
    >>>> printer's manufacturer for Win7-specific drivers. Secondly, most
    >>>> Internet-savvy people will not click on any TinyURL (or other such
    >>>> "disguised") link, as they've often used to redirect people to
    >>>> malicious web sites.
    >>>>
    >>>
    >>>Point(s) well taken, and I will now ask Canon.
    >>>
    >>>Thanks, Bruce.
    >>>>

    >>
    >> I did notice that site has both Windows 7 and Windows 7 (64) drivers.
    >> Not to be insulting, but you did download the correct flavor?
    >>
    >>
    >> John B. Slocomb
    >> (johnbslocombatgmaildotcom)

    >
    >No insult taken. Yes, I did download the Windows 32-bit driver. At any
    >rate, see my reply to Dave-UK, where I state that Canon instructed me on
    >how to correct the issue. It worked perfectly.



    It all seems so easy..... once it works correctly :) But try to make
    a note of what you did and who you contacted as next month you may run
    into the same problem and "damn, now what did I do the other
    time....." Happens to me frequently :)

    John B. Slocomb
    (johnbslocombatgmaildotcom)
     

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