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Cannot send email from 2007 docs

Discussion in 'Microsoft Office' started by dcsrowans, Jun 5, 2010.

  1. dcsrowans

    dcsrowans Flightless Bird

    window comes back saying cannot log on the microsoft exchange to access your
    address book.
    Doug Robbins replied that registry may need updating - mine is set as he
    described

    this applies both the .pdf and xps docs

    I'm using 2007 set for using. doc and xls - as lots of my recipients cannot
    open 2007 default docs

    Is this the reason, if not any ideas please
    --
    dcsrowans
     
  2. Gordon

    Gordon Flightless Bird

    "dcsrowans" <dcsrowans@discussions.microsoft.com> wrote in message
    news:BD35E7BA-ABC2-4C55-AC5F-0E53DDA812FB@microsoft.com...
    > window comes back saying cannot log on the microsoft exchange to access
    > your
    > address book.
    > Doug Robbins replied that registry may need updating - mine is set as he
    > described


    Do you actually connect to an Exchange Server? Presumably you are using
    Outlook?

    >
    > this applies both the .pdf and xps docs
    >
    > I'm using 2007 set for using. doc and xls - as lots of my recipients
    > cannot
    > open 2007 default docs
    >


    Office 2007 creates documents by default in a new format. Prior versions of
    Office cannot open these document formats natively.
    You either need to do a "Save As" and choode 97-200 format when you send to
    recipints that don't have Office 007, or get your recipients to download and
    install the Office 2007 Compatibility Pack.
    Get it here:
    http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
     

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