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Cannot open internet explorer

Discussion in 'Internet Explorer' started by Tom, Apr 28, 2010.

  1. Tom

    Tom Flightless Bird

    When I open internet explorer it says "restore from last session" or "go to
    home page" and that was it. It can stay there for days and did not open. I
    tried all the fixes an it said there some running program unable to fix.
    Please help.

    Tom Lee
     
  2. Don Varnau

    Don Varnau Flightless Bird

    Hi,
    Which version of Windows? (Including SP level- e.g. Windows 7, Vista SP1,
    XP SP2 , 32-bit, 64-bit, etc. Right-click Computer/My Computer> Properties
    to obtain this information)

    Which version of Internet Explorer? (From IE> Help> About)

    What happens when you choose "Restore" or "Go to home page?"

     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version
    when posting in an IE-specific forum or newsgroup. Please do so in your next
    reply.

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    Vista & WinXP: http://support.microsoft.com/kb/923737
    Win7:
    http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Vista & WinXP: Were any of these
    applications running in the background when you installed IE8?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?


    Tom wrote:
    > When I open internet explorer it says "restore from last session" or "go
    > to
    > home page" and that was it. It can stay there for days and did not open.
    > I
    > tried all the fixes an it said there some running program unable to fix.
    > Please help.
     

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