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Cannot install or uninstall Microsoft Office products...

M

Matthew Downey

Flightless Bird
I have an Acer PC and I am running Vista 64 on it. I got Microsoft Office
when I bought it, I believe it came with it, I may have purchased it
seperate. Regardless, I have lost the registration key.

WHen I try to unistall form Add Remove Programs, it says it is corrupted. I
cann't reinstall it without the product key. So I tried to unistall manually
per the instructions of someone in the Microsoft Answers website at this link
(these are the instructions) http://support.microsoft.com/kb/928218 he gave
me.

WHen I try to look up the installers and find them with the subject feature
of view on the window, I am not able to uninstall them because I am missing a
file called "HomeStudentrWW.msi".

I thought this might be a virus, but my system is clean.

I tried using the disc, but it always asks me for file "HomeStudentrWW.msi".

What does this mean? And what ever shall I do? Please me help me, ASAP. I
am in a big hurry because of school. I just want to get this uninstalled so
I can install the new Office 2007 professsional I just bought to replace the
old corrupted one. Thank you.

Oh, and by the way, I tried to post this before but it did not go through or
ever show as a posting in the forum. Please me me. If I get lost, I can
also be reached at MattDowneyOH@aol.com.

Thank you.

Matthew Downey
 
H

Herb Tyson [MVP]

Flightless Bird
It might be that something like this can show you the product key for
Office... which might then let you get over the hurdle you're encountering:

http://www.softpedia.com/get/System/System-Info/SoftKey-Revealer.shtml

Note: I haven't used this one, but I've used one like it (can't find the
name right now), and it did indeed display the 25-character product key for
Microsoft applications.

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Matthew Downey" <Matthew Downey@discussions.microsoft.com> wrote in message
news:3D1E8A59-D252-4973-AF04-89453A66CAB4@microsoft.com...
> I have an Acer PC and I am running Vista 64 on it. I got Microsoft Office
> when I bought it, I believe it came with it, I may have purchased it
> seperate. Regardless, I have lost the registration key.
>
> WHen I try to unistall form Add Remove Programs, it says it is corrupted.
> I
> cann't reinstall it without the product key. So I tried to unistall
> manually
> per the instructions of someone in the Microsoft Answers website at this
> link
> (these are the instructions) http://support.microsoft.com/kb/928218 he
> gave
> me.
>
> WHen I try to look up the installers and find them with the subject
> feature
> of view on the window, I am not able to uninstall them because I am
> missing a
> file called "HomeStudentrWW.msi".
>
> I thought this might be a virus, but my system is clean.
>
> I tried using the disc, but it always asks me for file
> "HomeStudentrWW.msi".
>
> What does this mean? And what ever shall I do? Please me help me, ASAP.
> I
> am in a big hurry because of school. I just want to get this uninstalled
> so
> I can install the new Office 2007 professsional I just bought to replace
> the
> old corrupted one. Thank you.
>
> Oh, and by the way, I tried to post this before but it did not go through
> or
> ever show as a posting in the forum. Please me me. If I get lost, I can
> also be reached at MattDowneyOH@aol.com.
>
> Thank you.
>
> Matthew Downey
 
D

DL

Flightless Bird
Maybe also Belarc Advisor or MagicJelly Bean

"Herb Tyson [MVP]" <herb@1x2y3z.xnw> wrote in message
news:-Om8zpMJlKHA.2188@TK2MSFTNGP04.phx.gbl...
> It might be that something like this can show you the product key for
> Office... which might then let you get over the hurdle you're
> encountering:
>
> http://www.softpedia.com/get/System/System-Info/SoftKey-Revealer.shtml
>
> Note: I haven't used this one, but I've used one like it (can't find the
> name right now), and it did indeed display the 25-character product key
> for Microsoft applications.
>
> Herb Tyson MS MVP
> Author of the Word 2007 Bible
> Blog: http://word2007bible.herbtyson.com
> Web: http://www.herbtyson.com
>
>
> "Matthew Downey" <Matthew Downey@discussions.microsoft.com> wrote in
> message news:3D1E8A59-D252-4973-AF04-89453A66CAB4@microsoft.com...
>> I have an Acer PC and I am running Vista 64 on it. I got Microsoft
>> Office
>> when I bought it, I believe it came with it, I may have purchased it
>> seperate. Regardless, I have lost the registration key.
>>
>> WHen I try to unistall form Add Remove Programs, it says it is corrupted.
>> I
>> cann't reinstall it without the product key. So I tried to unistall
>> manually
>> per the instructions of someone in the Microsoft Answers website at this
>> link
>> (these are the instructions) http://support.microsoft.com/kb/928218 he
>> gave
>> me.
>>
>> WHen I try to look up the installers and find them with the subject
>> feature
>> of view on the window, I am not able to uninstall them because I am
>> missing a
>> file called "HomeStudentrWW.msi".
>>
>> I thought this might be a virus, but my system is clean.
>>
>> I tried using the disc, but it always asks me for file
>> "HomeStudentrWW.msi".
>>
>> What does this mean? And what ever shall I do? Please me help me, ASAP.
>> I
>> am in a big hurry because of school. I just want to get this uninstalled
>> so
>> I can install the new Office 2007 professsional I just bought to replace
>> the
>> old corrupted one. Thank you.
>>
>> Oh, and by the way, I tried to post this before but it did not go through
>> or
>> ever show as a posting in the forum. Please me me. If I get lost, I can
>> also be reached at MattDowneyOH@aol.com.
>>
>> Thank you.
>>
>> Matthew Downey

>
 
H

Herb Tyson [MVP]

Flightless Bird
Ah--Belarc. That's the one I was trying to think of, but it didn't come up
in a Google search. That one I've used, and it works.

--

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"DL" <notvalid@spoofaddress.co.uk> wrote in message
news:#4XgDNLlKHA.3476@TK2MSFTNGP06.phx.gbl...
> Maybe also Belarc Advisor or MagicJelly Bean
>
> "Herb Tyson [MVP]" <herb@1x2y3z.xnw> wrote in message
> news:-Om8zpMJlKHA.2188@TK2MSFTNGP04.phx.gbl...
>> It might be that something like this can show you the product key for
>> Office... which might then let you get over the hurdle you're
>> encountering:
>>
>> http://www.softpedia.com/get/System/System-Info/SoftKey-Revealer.shtml
>>
>> Note: I haven't used this one, but I've used one like it (can't find the
>> name right now), and it did indeed display the 25-character product key
>> for Microsoft applications.
>>
>> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "Matthew Downey" <Matthew Downey@discussions.microsoft.com> wrote in
>> message news:3D1E8A59-D252-4973-AF04-89453A66CAB4@microsoft.com...
>>> I have an Acer PC and I am running Vista 64 on it. I got Microsoft
>>> Office
>>> when I bought it, I believe it came with it, I may have purchased it
>>> seperate. Regardless, I have lost the registration key.
>>>
>>> WHen I try to unistall form Add Remove Programs, it says it is
>>> corrupted. I
>>> cann't reinstall it without the product key. So I tried to unistall
>>> manually
>>> per the instructions of someone in the Microsoft Answers website at this
>>> link
>>> (these are the instructions) http://support.microsoft.com/kb/928218 he
>>> gave
>>> me.
>>>
>>> WHen I try to look up the installers and find them with the subject
>>> feature
>>> of view on the window, I am not able to uninstall them because I am
>>> missing a
>>> file called "HomeStudentrWW.msi".
>>>
>>> I thought this might be a virus, but my system is clean.
>>>
>>> I tried using the disc, but it always asks me for file
>>> "HomeStudentrWW.msi".
>>>
>>> What does this mean? And what ever shall I do? Please me help me,
>>> ASAP. I
>>> am in a big hurry because of school. I just want to get this
>>> uninstalled so
>>> I can install the new Office 2007 professsional I just bought to replace
>>> the
>>> old corrupted one. Thank you.
>>>
>>> Oh, and by the way, I tried to post this before but it did not go
>>> through or
>>> ever show as a posting in the forum. Please me me. If I get lost, I
>>> can
>>> also be reached at MattDowneyOH@aol.com.
>>>
>>> Thank you.
>>>
>>> Matthew Downey

>>

>
>
 
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